Genesis London reviews (229)

Hector completed quite a demanding job in a short time so that it was completed before Christmas. He is charming and helpful, correctly identified what the problem was and dealt with it effectively. He cleaned up and left me some laqueur to add a further coat to the new beam fitted. It would have been nice if he had also removed the rubbish, and though my feedback is positive overall, the work done on the last day could have been a bit neater. But they were fitting me into a busy schedule and I am sure he would have dealt with this if I had pointed it out at the time. I would recommend Hector, especially if you are able to keep an eye on the work being done.

Hector did a good job. Hector is friendly and professional; came when he said he would and fixed the problem efficiently for a competitive fixed price. As he needed to take out a piece of wall to get to the leaking pipe, he then also offered to fix and tile it (for an extra fee). The wall looks nice and one cannot tell where it was broken. I would definitely recommend Hector and will call him again if needed.

Late arriving to complete the job but a friendly a efficient service overall

quick summary of bathroom job where we had rough-in plumbing work carried out, and an extractor fan/electrical supply fitted. plumbing was done to a high standard - no problems electrical work - not done to a high standard. continued problems, and had to get another independant electrician to remidy. Payment and negotiation - we agreed on £1000 on inclusive. When hectar finished the job he demanded a further £200 for the cost of parts (we agreed over the phone that the £200 would be paid up front from the agreed £1000). ADVICE TO ANY POTENTIAL CLIENTS - AGREE EVERYTHING IN WRITING BEFOREHAND.

Hector and his team did a great job - There is now no sign of leaking water despite the shower having been used a number of times.

Hector, and his team, were nice guys and easy to communicate with. They knew what they were doing and carried out the job relatively well. However, despite requesting that debris collection be included in the quote, they left all the rubble from the removed wall in my garden and I had to pay a firm to remove it for me. Whilst one side of the wall was plastered to perfection, the other side was inexplicably neglected with nails sticking out where the picture rail was removed. Despite asking Hector to pick up his steel wall supports, they have been in my garden for the last 6 weeks, since the work was completed and remain in my garden to this day.

Hector was very prompt and professional on all stages from: assessment to quotation to delivery of the service. His brother Paolo did a great job on the worktop install nd they were both pleasant and full of good advice and suggestions.

Really nice and tidy work. Not the cheapest but also not the most expensive ones. Juan Pablo (who did the work), completed it in the time estimated, with virtually on mess. Besides that explain us everything about the work always with smiley and friendly manners. We are very happy with the end result and will definitely work with them again.

Thank you Hector, another job well done!

Hector came on time, and on short notice. Good standard of work. Fixed a leak 2 months ago and not had any problems since. Friendly and honest guy. Will be calling him again if the need arises. Thanks!!