Genesis London reviews (229)

Hector and Alonso did a brilliant job of refurbishing my bathroom. They carefully removed the bath and sink before taking all the old tiles off and levelling out the walls. New pipework was installed in the wall for a shower and new plumbing for a heated towel radiator. Hector had good ideas for how the new tiles should be arranged and Alonso did an excellent job of fitting them, even up to the awkward sloping ceiling. New lighting and an extractor fan were also installed to a very high standard, as was the flooring. Any problems which arose were quickly rectified and they were very happy to pick up any necessary extra fittings to complete the job. Their attention to detail was excellent and the house was left clean and tidy. They are very trustworthy guys and I was perfectly happy to leave them alone in the house while I was at work. I would recommend them without hesitation and would definitely employ them again in the future.

Hector and his brother were pleasant , polite and honest, he showed me all the receipts for the materials that he purchased and willingly rectified some of the work that I wasn’t happy with. They finished the project on time and on budget. The finished project looks very good, I would use their services again and recommend them to others.

After seeing the job Hector changed the quote to allow for a larger radiator, and made it a 2 man job, as the wall is thick stone and required heavy equipment. It cost £80 more for the labour and £80 more for the radiator, which I thought was reasonable, as the new radiator is one of the largest in my flat, and the work took 2 men 7 hours. He stuck to the 2nd quote, although I think the job was trickier and longer than he'd expected. The vent and radiator were installed neatly, and my bedroom has gone from being the coldest room to the warmest. I was happy to leave him in my home. He turned up nearly 2.5 hours late though, which was bad as I had to go to work. He borrowed my cordless drill and my cartridge gun (I don't know what he'd have done if I hadn't had them). Make sure he sees the job before quoting, and make sure you've made completely clear what you want and Hector knows exactly what is involved. If you do, I think you’ll get a good quote and good work.

I was impressed with Hector when he came around to give a quote and asked him to also quote for several other jobs as well. In the end I was able to use GenesisLondon as a complete building solution for all my remaining jobs, which was excellent as they truly are multi-skilled. They were able to fit a new bathroom (including pumped shower and tiles) and kitchen (including all integrated appliances). First they removed everything which included the very old tiles cemented directly to the walls. They replaced pipe work (gas and water), wiring and floorboards as necessary and re-plastered both rooms to a crisp, clean finish. I also asked them to do some other odd jobs including some brickwork. Hector, Pablo and the rest of the team worked solidly for 3 weeks (including one Saturday), with up to 4 people working at any one time. They worked hard and I was able to leave them during the day while I worked. I am very pleased with the resulting finish and would definitely recommend.

Job was done to spec, in budget and within time estimate.

I highly recommend Hector, he did an excellent job for me. He reversed my front door, so it would open the other way (involving taking the door off its frame, switching hinges and locks etc to the other side, filling in previous holes, refitting door the new way round - which was problematic as the doorframe was not perfectly square). I was very happy with his work and am very pleased with my door. Hector was very quickly available, extremely reasonably priced, and very friendly and nice - which are all important things to me. I would highly recommend him.

I work for a property development company and Hector's been working for us for the last 2-3 years at least. He's been very good, his work is good and his timekeeping is good and I've recommended him to other people too. He's very conscientious about the finish of his work and wants to make sure it looks like we want it look. I often come back to find that he's done more than he should have done, without charging us anything extra because he wants to get it just right. He takes pride in his work which is very nice and very rare!!

They did my whole flat, bathroom, 2 bedrooms, kitchen - everything! They did it very well, I never had any problems. They were here every day, on time, and I've recommended them to all my friends and everyone in my office!

He refurbished a one bedroom flat for me and his work was great, really really good. He basically gutted out the bathroom and the kitchen and put in new and everything was absolutely fantastic. It was done quickly, job was finished in 6 days, he was trustworthy, great to have around. I was really thrilled.