Genesis London reviews (229)

Hector and his team have done a great job on my kitchen. I had quite a bespoke brief because my kitchen is small and required a specialist eye to achieve what was wanted. Hector is an efficient and polite guy who was very easy to communicate with and who made time to meet in person to discuss the job and had suggestions to offer. He is obviously a busy man but went out of his way, after the money was transferred, to ensure all the 'odds & sods' that arose after completion were attended to and that I was completely satisfied. I would definitely use him & his team again. Thanks.

Fantastic job from hector, we felt he was honest, helpful and reasonable. There were no hidden costs and the eventual total cost was the same as his original quote. It did take longer than originally expected but the finish was very high quality and it was worth it.

--Very diligent and hard working, efficient and skillful. - Up-front, honest, hands-on-attitude, clearly explaining how problem could be solved. - Perfect time-keeping. Called me to tell the arriving time and arrived just on time. Accommodates to customer’s time no fuss. - Very clean, tidy and organized. All materials stacked neatly out of the way when not working. Areas worked on left clean. Cleaned the working area every time after work. - Very helpful giving tips and advice and making corrections. Great and friendly guy I would wholeheartedly recommend to everyone

punctual and efficient in fixing door

We feel very lucky to have found Hector on this site. His guys Alex and Chris are first class builders. They know exactly what they're doing, never rushed a job as to compromise quality. Always carried out work the 'proper' way, so no corners were cut. So no surprise the end result is excellent! Our family and neighbours all marvel at the straightness of the tiling, and the immaculate finish in the bathroom and toilet. The work was supposed to take 5 weeks but very soon after it started I realised Alex and Chris were very good builders and I asked them to do more jobs for me, such as building stud wall, plastering etc. They ended up staying for almost 2 months. And during all that time not once did we have an awkward moment or argument. All in all Alex and Chris have great knowledge and workmanship. It was very easy to convey ideas to Hector, Alex and Chris. They are very familiar with the current trends and their advice are always spot on. It's so true that Hector and his guys take pride in their work. You could tell that their eyes were always on quality and customer satisfaction, rather than chasing payments. During the job Hector never once chased me for more money than worth the job done. That says a lot about his confidence in this work and his workmen. I wish Hector all the success in the future as he certainly deserves it! Book him if you can!

I was really happy with Hector, the leaky pipe that had motivated me to get the bathroom redone got really bad after I had posted this job. I called Hector and asked him to come by to fix the pipe and give a quote at the same time. He came round within two hours, fixed the pipe easily, and his quote turned out to be reasonable. He was vey reassuring and clearly knew what he was doing. He showed great flexibilty when I changed dates, and turned up on time or early both days that he was here. He overcame issues with the toilet fitting against the wall, and positioned the cabinet perfectly above the basin without any guidance from me. He was very happy to deal with my snagging list and completed everything to a very high standard. I cannot recommend Hector and his assistant Alex highly enough. We have a really nice new bathroom that looks so much better than it did before! I will definitely use him again.

Although Hector did not end up doing the job for me (due to constant time delays on MY side) - I found him to be most polite, helpful and forthcoming. I would not hesitate to hire him.

Hector was brilliant. He turned up on time for both appointments, cleaned up all the mess. New radiator is working brilliantly. Would highly recommend. Thanks Hector! Joe

Thanks Hector for a great job. Service was first class from start to finish and your work was extremely good. You resolved the problem in no time with minimum disruption and left my flat as it was before. Your rates were really competitive too. Would certainly recommend to anyone. First rate all round job! Anthony

This was a fiddly job involving fitting a number of doors, some new and some old and bit warped; also fitting locks and handles. Hector came to view the job and made sure that he understood what we wanted. His quote was a little on the high side, but the job was competently done to a high standard. We were particularly pleased with the repair to the front door and fitting of a new lock - perfectly sound and secure now. He was always courteous and quick to respond to messages. He did a good job of cleaning after each days work.