Hector and his team were great and happy to accommodate my budget (limited) without any fuss. This was my first go at this sort of thing, never had anything done to my flat before so I was naturally quite nervous. I really just wanted a shower put in to my existing bath however other companies who came to give a quote were keen to tell me I needed a new bath and re-tiling. To be honest I felt judged for asking to have just the bare minimum done, I thought the tiling was fine? But Hector was amazing he listened and gave suggestions of the best way to do what I wanted. When I asked if I needed a new bath panel he said, “not necessarily but if you do you can buy one or I can make you one”. He suggested where I could buy the bathroom items and even made the trip to come with us and show us the types of bathroom stuff we could consider. As is mentioned already in the other reviews, his team are tidy and keep you apprised of the timings of their coming and goings. His quote came almost immediately after I saw Hector whilst other companies still haven’t sent through their quote. Hector was always available on the phone to answer my questions of an evening and even on a Sunday. I’m really happy with the teams work on my bathroom and will probably get Hector back in for my kitchen refit having seen how good the quality of their work is.