John anderson, Buxton
Answer from tradesperson:
Thank you for your feedback! Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Reply created 7 Feb 2025CONCLUSIVE PROPERTY SERVICES LTD
Thank you for your feedback! Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Reply created 7 Feb 2025Thank you for sharing your experience. We strive to offer clear, fair pricing to all clients.
Reply created 7 Feb 2025Thank you for your feedback! Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Reply created 7 Feb 2025Thank you for taking the time to share your feedback! We’re delighted to hear that the service met your expectations and that Mo provided excellent assistance in disconnecting, moving, and re-connecting your gas cooker. Your kind words motivate us to continue delivering top-quality service. If there’s anything else we can help you with, please don’t hesitate to reach out.
Reply created 7 Feb 2025I would like to express my gratitude for taking the time to provide feedback. I noticed that your feedback was negative, and I must admit, I was quite disappointed to see it. Before we commenced the work, we had agreed upon a specific price, which we both found reasonable. It's essential to consider that every job is unique, and fixing a leaking radiator can vary in complexity. Our initial agreement was based on a fair discussion regarding the price, which you willingly agreed to pay. Furthermore, the job was completed to the highest standard possible, and there were no problems left behind. Therefore, I find your feedback unfair and somewhat invalid. Thank you for your time.
Reply created 2 Oct 2024The job description stated "replacing 1 radiator". When the engineer arrived at the job, you showed him a different radiator to the one you described to him. First of all, this caused confusion between both you and the engineer. Secondly, the engineer had to alter the price based the model and size of the radiator plus the pipework and additional labour that came with it. We arrived promptly to the job at 11AM, and left (not carrying any work out) at 11:20 AM. We did not waste, or intend to waste any time. Furthermore, you should have left any review as no services were provided for you. Please provide an accurate description of the job with pictures next time you consider shortlisting. Thank you.
Reply created 2 Oct 2024Thank you for taking the time to share your feedback! We’re delighted to hear that the service met your expectations and that Mo provided excellent assistance in disconnecting, moving, and re-connecting your gas cooker. Your kind words motivate us to continue delivering top-quality service. If there’s anything else we can help you with, please don’t hesitate to reach out.
Reply edited 23 Dec 2024Thank you for your feedback! Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Reply created 7 Feb 2025Thank you for your feedback! Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Reply created 7 Feb 2025