Empire UPVC & Roofing Specialists LTD
- Member since Jan 2017
- 248 feedback comments, 100% positive
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Leaky flashing repair Roofing (Flat)
alex96970 - 26th Feb, 2021 Waiting for feedback
New roof on extension Roofing (Pitched)
Hard working, efficient and friendly. Really pleased with the result and will 100% be using them again in the future.
lucy15163 - 21st Feb, 2021 Positive feedback
New roof Roofing (Flat)
adam40702 - 17th Feb, 2021 Waiting for feedback
New roof replacement for a detached house Roofing (Pitched)
steve36553 - 16th Feb, 2021 Waiting for feedback
Relaying of flat roof (and development of roof terrace) Roofing (Flat)
molly64471 - 10th Feb, 2021 Waiting for feedback
Replace guttering, pipes, fascia etc on terraced house Fascias & Soffits
andrewr44 - 3rd Feb, 2021 Waiting for feedback
New flat roof Roofing (Flat)
All very straightforward. They did the work as specified in the estimate. Punctual, pleasant workforce and though it's only been 24 hours, the work seems to be to a high standard. Would recommend.
william88992 - 3rd Feb, 2021 Positive feedback
Roof leak in detached 1930s house Roofing (Pitched)
Installation of tile vents on roof - great job and quick. Thank you.
ryan41158 - 28th Jan, 2021 Positive feedback
Flat Roof repair/replacement Roofing (Flat)
angelar_35 - 28th Jan, 2021 Waiting for feedback
Lining of gutters Guttering
steven62759 - 28th Jan, 2021 Waiting for feedback
Flat Roof Replacement Roofing (Flat)
leon19710 - 27th Jan, 2021 Waiting for feedback
Repair roof Roofing (Flat)
Have to say I’ve never met a fantastic company very polite all the workmen work done no problem reasonable prices and will be continuing with this company for future work from the premises I can guarantee I would suggest them 100%
debbie86974 - 22nd Jan, 2021 Positive feedback
Repairing leaking felt sheet roof. Roofing (Flat)
I was very impressed and satisfied with the quality of the job. Right from the word go, I was really impressed with the level of customer service level displayed by the company. I would definitely recommend this company to people.
lawrence_11 - 21st Jan, 2021 Positive feedback
Replace fascia, soffits and guttering on part of house Fascias & Soffits
Excellent work from Empire. Very pleased with their work, timeliness, personnel and the follow up on their work. They properly investigated the source of the issue as part of their initial assessment thereby being able to focus on remedying the fault rather than carry out unnecessary work.
ian60000 - 19th Jan, 2021 Positive feedback
Repair or replacement of felt garage roof Roofing (Flat)
pwggorleyorg - 15th Jan, 2021 Waiting for feedback
Replace a flat porch roof with a pitched tile roof Roofing (Pitched)
My existing flat felt roof over a modest sized porch was leaking and I wanted it replaced with a pitched tile roof. Empire swiftly visited and quoted a competitive cost. On the day of installation, amidst flurries of snow, the team worked virtually non stop in what was obviously a well practised and coordinated way. The site was left tidy and my wife and I were left with a smart new roof. From quotation to completion things could not have been smoother and I am happy to recommend them without reserve.
cyril69 - 14th Jan, 2021 Positive feedback
Repointing Roofing (Pitched)
Was very happy with the work that was carried out at our property The price quoted and the time frame it which the job could be done suited us well.
The work was carried out in one day and although I can’t see all of the work they did, I could definitely hear them. They were lovely chaps and we even had a wee social distanced chat after the work was completed.
Communication with Chris was good. He kept us up to date via email and phone calls. Thanks guys!
gail67470 - 14th Jan, 2021 Positive feedback
New flat roof felt or felt and boards Roofing (Flat)
Chris and his team done a fantastic job on a flat roof which was difficult to access. Highly recommended and will be using for any future roofing jobs
mark_stevens_99 - 13th Jan, 2021 Positive feedback
To change leaking riberglass to felt roof in extension Roofing (Flat)
blessing_18 - 13th Jan, 2021 Waiting for feedback
Repair / Replacement of Flat Garage Roof in Knebworth Roofing (Flat)
A very good job. An efficient and polite team, who arrived promptly and communicated well. A very straightforward experience for the customer.
adam171979 - 13th Jan, 2021 Positive feedback
Roof assessment/repair Roofing (Pitched)
The great team arrived on time, were friendly, efficient and informative. They give me great info on what they were doing, and how well it will perform and protect our home. Great service in every department and couldn’t recommend them enough.
ricki_47 - 12th Jan, 2021 Positive feedback
Flat roof repair Roofing (Flat)
I hired Empire roofing to change a flat roof and install a new skylight . I found Chris from the start very professional and knowledgeable. He personally surveyed job and fully discussed every aspect of the quote .On the day of works starting the guys turned up on time (even after the recent snow). I found them professional, friendly and very competent.I was impressed how clean and tidy they worked and left the site in . I’ve already hired empire for another job and would 100% recommend to anyone else
steven62759 - 12th Jan, 2021 Positive feedback
Replace fascia's and soffits plus guttering Fascias & Soffits
I found dealing with Chris and his staff at Empire a good experience from the quote process through to the finished work. Would highly recommend them.
user_97r - 11th Jan, 2021 Positive feedback
Cuffley replace damaged tiles, repoint Roofing (Pitched)
Did just what they said they’d do. Thank you.
andy_1c1g - 9th Jan, 2021 Positive feedback
Repair/replace leaky gulley between 2 pitched roofs Roofing (Pitched)
Empire were very thorough with the whole process of repairing my roof. They were prompt to estimate and moved their diary about to suit the urgency of my leak. The work was done to a very high standard and at a very good price. Definitely would recommend.
m2fur - 13th Dec, 2020 Positive feedback
Repair to roof tiles and guttering. Roofing (Pitched)
I feel very fortunate that Empire Roofing responded to a Post I put up on MyBuildrer, as I now have a new slate roof. An inspection was arranged and a friendly Surveyor turned up, on time, for the appointment. That afternoon I received the promised telephone call and estimate. A date was made for work to begin. On a cold, frosty morning three pleasant men arrived at 8 a.m and got to work straight away. They were on time every morning and worked hard throughout each day. Rob kept me informed daily, as work progressed, with before and after photos. He always wore a face covering (Covid 19) during these discussions. They were polite and courteous and left the place clean and tidy when the job was finished. I then received a follow-up call from Chris. I would recommend Empire as they are very reliable and professional. The Scaffolders were also polite and courteous and were careful with the equipment.
mildred72973 - 7th Dec, 2020 Positive feedback
Flat roof repair / replacement Roofing (Flat)
martin98931 - 30th Nov, 2020 Waiting for feedback
Flat roof replacement Roofing (Flat)
Job completed on time and to quote. Chris’s team completed a really good job and were very polite and courteous. A very professional service with a follow up satisfaction call within half an hour of the job being completed. The team completely removed all waste and cleared up. I can tell service means everything to them and it pays off for both tradesmen and clients. I would have no hesitation in recommending their services and will be using them again when the occasion arises. Thank you to all at Empire.
andrew11100 - 26th Nov, 2020 Positive feedback
Chimney Capping Roofing (Pitched)
The job was to cap four chimney pots. I don’t often write reviews, but very happy to write one for Chris and his team.
They got back to me really quickly, discussed the job and quoted, again really quickly. Overall a very fair price as well.
The two chaps arrived (earlier than discussed, but that benefitted me to honest) both really nice and friendly. Whilst the first pot was easy to fit the other three were quite difficult to access and it proved to be a little challenging as the pots were positioned between two gables. Both men took extra care whilst using a second ladder on the roof not to damage anything, but fortunately we got it done in the end. They even noticed a broken tile while up there and as I had a spare kindly replaced it. Actually when they got down they noticed the first cap was slightly off centre and went back up to re-position it which was good of them.
Overall, very happy and would wholeheartedly recommend their services.
stephen2310 - 24th Nov, 2020 Positive feedback
Leaking roof / missing tile Roofing (Pitched)
Excellent response from the team, very quick to respond to queries and questions and were helpful in providing a couple of quotes to help decide which work to prioritise. Prices were reasonable too when compared to other quotes received. Overall, very professional.
alix66819 - 2nd Nov, 2020 Positive feedback
Replace down pipes guttering detached house garage,. Fascias & Soffits
Very professional however the costs were way too high for us pensioners.
We thank them for giving us an estimate.
chris_and_annette - 19th Oct, 2020 Neutral feedback
Replacement felt flat roof Roofing (Flat)
Very good job on flat roof over a very wet weekend and came in on Sunday to ensure the job was finished. I had a couple of issues and the company was very prompt, courteous and willing to help resolve. Recommended.
sasha_64 - 19th Oct, 2020 Positive feedback
Soffits and guttering replacement Fascias & Soffits
Overall I'm really pleased. Chris was in touch very quickly after my job was submitted to Mybuilder. A survey was arranged, the written estimate was also received within a day of the survey which meant I was able to agree on the price and give the go ahead quite quickly. A date was arranged for scaffolding to be erected and for work to start on the replacement soffits and guttering. Although there was a delay of a few hours to the start of the work (afternoon rather than morning) it was completed on schedule the following day. The new soffits and guttering look really good as does the new covering for the flat roof over the porch. I'm pleased with the end product.
I chose Empire out of 3 candidates because Empire provided a quote in writing (a lower priced quote that didn't include the scaffold or VAT was only verbal and the promised written estimate didn't materialise). The final candidate was discounted as I didn't like the aggressive responses he'd given to negative feedback. Empires reviews were good and Empire just came across as a more professional organisation.
The roofing team were all polite, courteous, worked hard, respected my property and left the site very clean and tidy afterwards and I think they did a really good job. The scaffolding company used by Empire were a good choice too.
martin52272 - 19th Oct, 2020 Positive feedback
Garage felt roof repair or replace Roofing (Flat)
Chris and his team at Empire were professional in their approach from start to finish and completed the work on schedule. I am happy to recommend.
naeem88681 - 13th Oct, 2020 Positive feedback
Replacement flat roof over garage and kitchen extension Roofing (Flat)
andyg_76 - 12th Oct, 2020 Waiting for feedback
New chimney flashing and slipped tiles Roofing (Pitched)
lukefolwell - 8th Oct, 2020 Waiting for feedback
Re-felting of kitchen roof Roofing (Flat)
was really pleased with our roof, cleaned up all mess, very polite young men
helen16007 - 8th Oct, 2020 Positive feedback
Roof works High Barnet Roofing (Pitched)
The work had to start late due to the install team, unfortunately, having to self isolate for a couple of weeks but the comms from the company were very good. Workmen onsite were great to work with and the job was completed quickly. They provided before, during and after photos of the process too.
rachk_63 - 5th Oct, 2020 Positive feedback
New canopy Roofing (Pitched)
Very efficient and professional. Arrived on time and pleasant.
nigel68211 - 3rd Oct, 2020 Positive feedback
Water leaking from roof around chimney Roofing (Pitched)
katie_301 - 2nd Oct, 2020 Waiting for feedback
Leaking roof at rear of block of flats - Accessible Roofing (Flat)
Good professional service and follow up, recommended.
fudgeahmed - 1st Oct, 2020 Positive feedback
Flat roof replacement Roofing (Flat)
I would highly recommend Empire Roofing. Chris and his team go above and beyond to ensure they are providing a fantastic service. They were very friendly and accommodating.
leanne12345 - 25th Sep, 2020 Positive feedback
Leaking flat roof Roofing (Flat)
An excellent experience using this company! Gave an appointment straight away to inspect the roof, then sent over a detailed knowledgeable quote and then booked in to complete soon after.
y88252 - 23rd Sep, 2020 Positive feedback
3 X 3m Roof terrace re-line and replace Roofing (Flat)
Our Roof Terrace relaying of waterproof layer and tiles etc was swiftly and neatly completed. Looks good. Hopefully that is the slow leak sorted out. Our thanks to the team at Empire Roofing.
shelley87917 - 20th Sep, 2020 Positive feedback
Replace fascias, soffits and guttering on bungalow Fascias & Soffits
I am very happy with the work done by Empire. Gutters, Soffits and Fascias were replaced and it is looking so much better. All completed within the schedule time and everywhere was left clean and tidy. Workmen were very efficient and curteous. I would recommend Empire.
robina13142 - 15th Sep, 2020 Positive feedback
Supply and install uvpc soffits,Fascias,D/P and gutters Fascias & Soffits
Chris and his team were excellent we will use again
dennis41962 - 14th Sep, 2020 Positive feedback
New Roof terraced house Roofing (Pitched)
Highly recommended if you want piece of mind for a proper job done!
lee_g_34 - 11th Sep, 2020 Positive feedback
Recovering Felt Roof Mid Terrace House Roofing (Flat)
Selected from expressions of interest. Not the cheapest quote but liked the detail of quote/method statement. Was very impressed with 20 year insurance backed guarantee on the roof, which in my experience is not usual on felt roofing. Work was carried out well and the team who did the work were pleasant and efficient. Have now had the opportunity to look at roof through binoculars now scaffolding has gone and looks good. Based on my experience would recommend this company as value for money.
tim83600 - 10th Sep, 2020 Positive feedback
Pitched slate roof repair Roofing (Pitched)
I only have positive things to say about the whole experiance I had dealing with Empire UPVC & Roofing Specialists. That's both in relation to the back office support and the guys completing the roofing works. Very professional, tidy and reliable.
Would use again and happily recommend to others.
rb2020 - 4th Sep, 2020 Positive feedback
christopher12888 - 28th Aug, 2020 Waiting for feedback
Quote for roofing work Fascias & Soffits
Excellent service. Would recommend.
marie92270 - 26th Aug, 2020 Positive feedback
Garage roof Roofing (Pitched)
Great service from start to finish . Chris and his team done a great job . I am very happy to recommend them to other client's
vishnu20419 - 26th Aug, 2020 Positive feedback
Polite, friendly, clean and tidy. Will happily recommend and refer.
kate95599 - 25th Aug, 2020 Positive feedback
Flat roof repair/replacement Roofing (Flat)
Very efficient service. Thank you.
vee_45 - 24th Aug, 2020 Positive feedback
Gutters and fascias Fascias & Soffits
ferns_75 - 20th Aug, 2020 Waiting for feedback
London roof/ butterfly replacement Roofing (Pitched)
jamie99307 - 18th Aug, 2020 Waiting for feedback
Leaky Guttering Fascias & Soffits
Absolutely fantastic work carried out by Empire. The replacement of the guttering, downpipe, fascias and soffits look amazing. The guys did a wonderful job, they kept the noise to a minimum and the clean up after left it in a better state than when they arrived.
Great job Empire 👍
david97960 - 18th Aug, 2020 Positive feedback
Flat roof Roofing (Flat)
We found Empire building very polite and neat.very good price to get our 3 storey town house re-felted and boarded.
Would highly recommend this firm.
adam34863 - 6th Aug, 2020 Positive feedback
Chiminy Roofing (Pitched)
none_763 - 4th Aug, 2020 Waiting for feedback
Install new guttering and fascias Fascias & Soffits
Very happy with the work done. Very well organised and friendly from quote to the end of the job. Went the extra mile to source matching materials that are no longer manufactured.
djb_76 - 2nd Aug, 2020 Positive feedback
Replace/repair fascia,soffit,guttering at back of house Fascias & Soffits
Very pleased with work completed. Communication was excellent throughout and although the work was hampered by the weather conditions they endeavoured to complete it as quickly as possible. Would recommend.
karen94811 - 31st Jul, 2020 Positive feedback
New roof on summerhouse/outbuilding Roofing (Flat)
Did a great job on the roof despite the conditions. Tidied everything away when finished. Roof seems to be really good quality. Would recommend them.
rob91744 - 30th Jul, 2020 Positive feedback
Sofit replacement Fascias & Soffits
Arrived on time. Courteous workers who knew what they were doing. Finished fascia and sofit installation looks very smart. A very good job
john23420_66 - 30th Jul, 2020 Positive feedback
Gutter repair Fascias & Soffits
It was a pleasure to use the services of Chris and his staff. They were and are very professional and polite tradesmen/women. I would highly reccommend them to family, friends or strangers . I would definately use again. 10/10
nathanmatthew23 - 28th Jul, 2020 Positive feedback
New felt on flat roof Roofing (Flat)
I recently had my flat roof replaced and am very happy with the workmanship. Very easy process from start to finish very friendly staff. Everything was so effortless from start to finish. They were very tidy workers left everything nice and tidy. They gained access via our side gates and were nice enough to close everything up when they left. If we need any further work in the future will use them again and will definitely recommend them to friends and family
hannah55115 - 26th Jul, 2020 Positive feedback
Replacement flat roof Roofing (Flat)
I would highly recommend Empire, our flat roof was replaced by a team of two guys who were very polite. The job was finished really well and our flat roof looks so much better now. Thank you.
ann80_26 - 17th Jul, 2020 Positive feedback
Repointing ridge tiles and replacing some foot tiles Roofing (Pitched)
Chris responded very quickly and came round exactly when he said he would. Written quote provided later that day. My queries were answered promptly and in a way I could understand. Work carried out as specified by two decent guys, who tidied up when finished. I'm very fussy, but would certainly use Empire again.
graeme_82 - 17th Jul, 2020 Positive feedback
Roofing investigation and repair required Roofing (Flat)
A swift response from Empire when I first posted the details of the job required.
Chris came shortly after for a free inspection and explained how the job would be completed along with time frames and quotations.
The completed works was done professionally, within budget and time frame stipulated with photographic evidence provided.
Great service, and highly recommended!
sidonnie30068 - 15th Jul, 2020 Positive feedback
Fix terraced house pitched roof leaks & chimney breasts Roofing (Pitched)
Our whole experience with Empire was great. They gave us a good and honest estimate of work and their communication throughout was second to none. The work carried out was thorough, yet efficient and every person we dealt with was very friendly and polite. All in all, we're very pleased and wouldn't hesitate to recommend them.
patricia89978 - 10th Jul, 2020 Positive feedback
Repair/replace gutters, soffits, fascias Fascias & Soffits
Reliable, good workmanship, friendly staff, reasonably priced. Would definitely use again and definitely recommend.
dharrison_80 - 10th Jul, 2020 Positive feedback
Fascias and soffits replacement Fascias & Soffits
Arrived on time, guys were friendly and worked well. Good job thank you.
alex63237 - 9th Jul, 2020 Positive feedback
Garage roof replacement Roofing (Flat)
Great work, very professional. Cleaned up at the end of each day and work completed to a high standard.
s9bl - 9th Jul, 2020 Positive feedback
Replacement flat roofs on former style windows Roofing (Flat)
Great service, turned up when they said they would, did a proper job and left everything clean and tidy afterwards. Just what you you want but rarely get. Thanks Chris and team.
dawn19735 - 8th Jul, 2020 Positive feedback
Leaking garage roof. Roofing (Flat)
Chris and team were able to fix a botched garage roof replacement quickly, with no mess or fuss. They were professional, explained every stage of what had gone wrong and how they fixed it. I now have a watertight garage roof! I will be using them again!
gail90986 - 7th Jul, 2020 Positive feedback
Install facias Fascias & Soffits
you cannot beat these guys
Thank you so much
nxg_heating - 6th Jul, 2020 Positive feedback
Fix a roof leak Roofing (Pitched)
j_shah_61 - 4th Jul, 2020 Waiting for feedback
Roof valley repair Roofing (Pitched)
Brilliant. Scaffolding arrived on time, erected / was dismantled in record time.
Roofers also arrived on time and date agreed.
All staff friendly and efficient.
Also saw photos of before and after.
Extremely pleased. Now need to waut for rain to test, 😂 Highly recommended
barbara88389 - 1st Jul, 2020 Positive feedback
Roof repair Roofing (Pitched)
So pleased with Chris and his guys. They were able to fix my roof when other companies had not done a proper job. They replied quickly and were extremely organised with no mess or fuss. They were professional, explained every stage of what had gone wrong and how they fixed it. I hope I now have a watertight roof as time will tell. I would definitely use this company again and would recommend them.
khrissy - 1st Jul, 2020 Positive feedback
New Fascia on Gable Side of House Fascias & Soffits
Punctual and did a good job.
angela25317 - 1st Jul, 2020 Positive feedback
New Roof Summerhouse Roofing (Flat)
I would highly recommend Chris & the Empire Team. Chris turned up for the quotation appointment on time, was honest about the work that needed to be done to the roof, the quote was exceptional value considering the amount of work that needed to be done. Contact with the office was friendly & efficient, the quote sent out immediately. The appointment for the job to be done also had the quickest turnaround timescale from the quotes that i received. Chris's team turned up on time, polite, friendly,hardworking & left the work area spotless. The workmanship on the roof is top quality & built to last. I wouldn't hesitate in using The Empire Team again in the future.
ehdavies - 1st Jul, 2020 Positive feedback
Soffit repair for one corner and section of property Fascias & Soffits
tbigland - 1st Jul, 2020 Waiting for feedback
Change Felt on a flat roof Roofing (Flat)
moury9876 - 26th Jun, 2020 Waiting for feedback
Replace soffits, fascias & guttering Fascias & Soffits
All the works carried out to our property was to a very high standard, and we are very pleased with it.
The boys were very professional, friendly and worked extremely hard.
As promised, our property was left very clean and tidy once the boys had completed the work.
Would definitely recommend Empire to family and friends, will definitely be in touch in the future for future works to be carried out.
Job really well done, thanks so much.
jane36292 - 24th Jun, 2020 Positive feedback
Roof repair/replacement Roofing (Flat)
jon56466 - 24th Jun, 2020 Waiting for feedback
Replace guttering and fascias, semi detached 4 bed Fascias & Soffits
Work done as promised - no issues - left no mess.
anita83871 - 24th Jun, 2020 Positive feedback
Replace guttering of three bed semi Guttering
The job that was finally completed was the job that should have been done in the first place. To get them back was an ordeal. There so busy it took weeks.
stephen47576 - 24th Jun, 2020 Neutral feedback
Investigate and repair kitchen roof leaks Roofing (Flat)
Very pleased with job. Two turned up on time, worked hard and did a very neat job on a flat roof and pitched roof repair.
jonathon57338 - 22nd Jun, 2020 Positive feedback
Porch tiled pitch roof Roofing (Flat)
What a fantastic job. I am over the moon with the result. A professional job from start to finish. Empire's attitude towards work and their high standard was second to none. I have recommended Empire to already interested neighbours. Thank you for a job well done, what a transformation.
paul68578_92 - 18th Jun, 2020 Positive feedback
Roof leak Roofing (Pitched)
kat_114 - 11th Jun, 2020 Waiting for feedback
Water ingress Roofing (Flat)
Punctual, efficient and pleasent. Good job!
growly - 10th Jun, 2020 Positive feedback
Roof Tile cleaning and possible re-painting Roofing (Pitched)
scott44241 - 10th Jun, 2020 Waiting for feedback
Repair (or maybe replace) fascia/Soffit Fascias & Soffits
I’m quite happy with the work done, their 2 mates are very professional, experienced and efficient, the new fascia and gutter looks solid and firm, birds have no chance to come in again, the eaves now looks tidy and clean, I think they’ve done a good job in general, will recommend to friends!
charlie97082 - 8th Jun, 2020 Positive feedback
Replace guttering, examine fascias and soffits. Fascias & Soffits
I have nothing but good things to say about Empire UPVC & Roofing Specialists LTD.
Chris was very quick to respond to every kind of communication and was very friendly and helpful.
Jack came out to measure up the following day and they managed to fit us in the following week. The work was done with no fuss in only 1 day.
Jack then came back out the next day to double check the work and ensure we were happy. He really went above and beyond, even fixing something else unrelated whilst he was on the roof.
Nothing was too much trouble and I wouldn't hesitate to recommend them. It's obvious why they have such good feedback on here. They actually care about the quality of work.
selfsilent - 3rd Jun, 2020 Positive feedback
Roof and gutter maintenance Roofing (Pitched)
Chris is fantastic, he always respond so quickly and very passionate for achieving high standard of work. That rubbed off to his team, you can see it clearly. I am very happy to work with him again, highly recommended to anyone who is looking for the roof works.
kozuemur - 3rd Jun, 2020 Positive feedback
Replace fascias and repaint masonry on small extension Fascias & Soffits
Extremely pleased with the work. Very efficient from start to finish and the two guys who came to do the work did a fantastic job. Also, left everything very neat and tidy and were very courteous. Would thoroughly recommend and use them again.
william45555 - 2nd Jun, 2020 Positive feedback
Apex facias and Guttering replacement Fascias & Soffits
We are very pleased with the outcome of works done on our property and would wholeheartedly recommend Empire to anyone wanting similar work. We decided in the end to have a full replacement roof at the front of our mid terrace house adjoining the existing dormer, with new guttering both front and back, along with the two lower roofs at the back of the house, as well as replacement of two Velux windows which were over 20 years old on our 1930s property.
We were very impressed with the builders who worked on the job, all of whom were hard working and very polite and always cleaned up after themselves (Some of whom have been working for Empire for many years).
At times we did have snags, but most importantly they were addressed and dealt with promptly by Chris' team to a high, professional standard. We found Chris to be very approachable and helpful and he was prompt in issuing the quote which we found reasonable compared to other Roofing Companies we had looked at.
Overall we are very delighted with the outcome of the work done on our property.
michael_435 - 1st Jun, 2020 Positive feedback
Roof inspection and repairs Roofing (Pitched)
We are happy with the work carried out. The job was started on time and finished very quickly. There has been a lot of rain since the roof work was completed and we have had no issues. We would recommend Empire and will use them again.
robprince - 28th May, 2020 Positive feedback
Bay Roof Renovation Roofing (Pitched)
Swift, professional and great value. Perfect really.
nick77089 - 27th May, 2020 Positive feedback
Replace front and back Fascias & Soffits
Excellent job polite and professional people
barry_986 - 22nd May, 2020 Positive feedback
Missing tiles at top of pitched roof slope Roofing (Pitched)
Quick job, polite employees and a v professional service. Will be recommending
gmendel1 - 19th May, 2020 Positive feedback
Find and repair a leak in the roof Roofing (Pitched)
Very good work thanks
raphaelsylvester - 16th May, 2020 Positive feedback
Flat roof on extension inspection Roofing (Flat)
Chris and his team did an amazing job on the roof and are returning to do some fasciawork for us. Everything went smoothly everything was to the highest quality and all cleaned up afterwards. will 100% use again
zarascan - 15th May, 2020 Positive feedback
Water pooling on flat roof of bungalow Roofing (Flat)
Great service from start to finish. We had a visit and assessment done on our flat roof within 24 hours and got a very reasonable estimate of costs for a full replace job. We went ahead with the work and they scheduled us in quickly and sent a really friendly team round to do a five day job. The team were fantastic, everything was finished on time and to a very high standard. Would use them again.
jack80363 - 12th May, 2020 Positive feedback
Replace soffits, facias, guttering, all sides, house. Fascias & Soffits
Great, turned up on time, carried out the job efficiently to a good standard, cant fault.
chronicbint - 7th May, 2020 Positive feedback
Second Story Flat Roof repair or replacement Roofing (Flat)
From the scaffolders to the installers. Cheerful polite and hard working lads.
Installation was efficient and done in quick Order. Clean and tidy finish.
Very professional group, looks like a great job. My thanks.
graham42305 - 6th May, 2020 Positive feedback
New roof on Edwardian house Roofing (Pitched)
The guys did a great job replacing the front of our roof. Worked quickly and at competitive price, would definitely recommend Empire for anyone needing roof work. Thanks!
chris60019 - 5th May, 2020 Positive feedback
Replace garage roof Roofing (Flat)
new roof looks great, amazing service from start to finish, reliable, great price extremely friendly and helpful - couldn’t ask for a better job or service
rattle - 4th May, 2020 Positive feedback
Flat roof needs fixing Roofing (Flat)
Right from the initial quote Empire were truly professional. Full written quote was received and Chris also calls to go through the costs in detail and help with any queries. Lads turned up for the job on time and were professional and polite throughout. Ensured everywhere was tidy after the job was finished. Roof looks great. Very glad we booked with empire - can't fault at all!! Highly recommend.
sarah90483_95 - 4th May, 2020 Positive feedback
Replace fascias,sofits, guttering,downpipe on one side Fascias & Soffits
Empire Roofing Specialists LTD responded so quickly and efficiently. Chris Mills went out of his way to be helpful to us and had a team with us to fix a problem 48 hours after we contacted him. The team on the day were brilliant! They were polite, friendly and worked really quickly. We're thrilled with the results; so happy in fact, that we have got them to come back 2 days later and quote for more work that we need doing. Chris Mills offered to come round himself and do a survey on our property to help determine what needs doing on our very old victorian property. We couldn't recommend Empire UPCV and Roofing Specialists Ltd enough and look forward to hiring their services again in the future.
genevievegrey - 30th Apr, 2020 Positive feedback
Roof repair Roofing (Flat)
Arrived early , friendly helpful , will recommend to friends and family and use again definitely.
nick21865 - 29th Apr, 2020 Positive feedback
Repair to roof - displaced masonry Roofing (Pitched)
Some 2 years ago I had a flat roof replaced by themand that was an excellent job so I had little hesitation in asking them to perform a roof repair to the verges on one gable-end.
As before they were quick responsive and offered a very professional service.
Thoroughly recommend them.
chris59370 - 29th Apr, 2020 Positive feedback
Flat roof Roofing (Flat)
Chris and Empire were fantastic. Chris has a great knowledge of all types of roofing and cladding. I got a great quote that was stuck to. The work that was done was of great quality and looked really good. I would highly recommend Empire and would not hesitate to go back to them. Many thanks to the the roofer Mat and his college for doing such a good job.
Many thanks Chris for a great job, 👍🏼
paul81775 - 24th Apr, 2020 Positive feedback
New roof. Roofing (Pitched)
Good job, good people well happy with finish highly recommend.
dean_50 - 17th Apr, 2020 Positive feedback
Church Roof Roofing (Pitched)
Chris did excellent and extensive investigation of roof work, detailed and reassuring about what to do!
charles59630 - 2nd Apr, 2020 Positive feedback
New garage roof Roofing (Flat)
Fantastic job. The guys were polite, punctual, professional and cleaned up after the works. Can highly recommend this company.
ruth72985 - 24th Mar, 2020 Positive feedback
Roof repair Roofing (Pitched)
The quote given for the work was good and the work was done in good time. I’m very happy with the quality of work produced.
maria30318 - 27th Feb, 2020 Positive feedback
Roof leak investigation Roofing (Pitched)
almerc - 25th Feb, 2020 Waiting for feedback
Fix roof Roofing (Flat)
Guys came and spent the day re felting the roof and some pointing where needed. Very professional and did a great job as far as I can tell, hopefully when it starts raining this would have sorted out the issues I’ve been having. would definitely recommend!
spyros_90 - 24th Feb, 2020 Positive feedback
New roof (extended semi house), guttering, fascias Roofing (Pitched)
From start to finish, the quality of work, materials used, level of experience & professionalism was of a high order. It leads me to fully endorse Chris and his team at Empire. They replaced my old hip roof as well as a flat roof section, along with gutters, facias, soffits and cladding. The team worked long hours to ensure the job was completed in the estimated 2 weeks. Thanks Chris and team (Matt, Ethan, Jack & Rob).
harry90204 - 24th Feb, 2020 Positive feedback
New flat felt roof / single storey Roofing (Flat)
Really friendly staff. Excellent work. Kept us updated throughout.
yor2017 - 23rd Feb, 2020 Positive feedback
Seeking TRUSTED builder local Roofing (Pitched)
Job carried out well to a high standard and for a value for money price. I would be happy to recommend them to other clients
paul53675 - 17th Feb, 2020 Positive feedback
Damp appearing on interior walls. Roofing (Pitched)
After short delay due to weather conditions, the lads did the job in very quick time. Obviously time will tell if all has worked out ok ( regarding damp). Very neat & tidy, no problems here. Many thanks.
Tricia, Hatfield. Feb 2020.
tsrgunner26 - 16th Feb, 2020 Positive feedback
Roof check Roofing (Pitched)
Was very easy to contact and speak with Chris. Job was well organised and has been done quickly. Happy with the service.
sara80385 - 14th Feb, 2020 Positive feedback
Re-fit 2 roof tiles Roofing (Pitched)
aaron12549 - 14th Feb, 2020 Waiting for feedback
Roof / flashing fix Roofing (Flat)
Good communication, efficient service, small job done quickly & professionally. Thanks v much
ben84737 - 13th Feb, 2020 Positive feedback
Roof/chimney repair after storm damage. Roofing (Pitched)
Great work and even took photos to show what had been done. Highly recommended and would certainly use again.
scott31283 - 12th Feb, 2020 Positive feedback
Gutter Cleaning & Repairs Guttering
Chris and his team were very efficient and professional throughout, right from the initial phone call to discuss my project all the way through to completion. I would highly recommend them.
ta31713 - 12th Feb, 2020 Positive feedback
Outbuilding roof Roofing (Flat)
dee0309 - 12th Feb, 2020 Waiting for feedback
Roof repairs. Roofing (Pitched)
s92899 - 11th Feb, 2020 Waiting for feedback
Garage roof replacement Roofing (Flat)
hugh52641 - 11th Feb, 2020 Waiting for feedback
Flashing around flue Roofing (Pitched)
They responded immediately after my job went out via the app. I felt that I was in good hands from the start. They did what they said they were going to do and let me know how the job went after completing it.
pacey_19 - 8th Feb, 2020 Positive feedback
Repair/Re-point Chimney Roofing (Pitched)
Really impressed by the speed and efficiency of this company. Quality workmanship and highly reliable. The works completed were a chimney tray, numerous slate tile replacement on our roof and the front guttering to our very old 'building of historic interest' by English heritage. Highly professional.
the_southgate_club - 8th Feb, 2020 Positive feedback
Flat roof and damp investigation Roofing (Flat)
Thank you Chris for responding so quickly to my enquiry for the new flat roof, Valley and chimney repair that I needed.
Rob and Harry completed the work very efficiently.
Tackling the unforseen extra layer of roofing that became essential.
All rubble was removed and left clean and tidy.
Their timekeeping was excellent and the whole job was finished within 2 days as promised at a very fair price.
I would thoroughly recommend Empire UPVC & Roofing Specialists Ltd.
Patricia, North London.
mrs40060 - 6th Feb, 2020 Positive feedback
Repair/Replace a degraded Lean To Roof Roofing (Flat)
The repairs were carried out carefully, swiftly and to a high standard. Extra care was taken to ensure carpets did not get dirty, and that the kitten did not escape while they moved items in and out! The rotten wood was replaced, felting was laid neatly and flashing was used to provide extra protection. The lads were able to get on with the work with minimal disruption, and I was happy to leave them to it. Pleasant, knowledgable and professional, I will recommend Empire to neighbours who are also looking to get some work done. Thank you!
swapna_91 - 5th Feb, 2020 Positive feedback
Leak in loft room around chimney Roofing (Pitched)
jan88000 - 4th Feb, 2020 Waiting for feedback
Replace facias, guttering and soffits Fascias & Soffits
Thank you so much Chris and your team at Empire. I am so very pleased with the work you did replacing my soffits, facias and gutters.
A first class service and I wouldn't hesitate in recommending you. If I ever need any more roofing work doing, I will definately come to you again. So reliable and professional. Thank you so very much. Wendy Lee
wendy33454 - 4th Feb, 2020 Positive feedback
Repointing and a few tiles to be replaced and sealed Roofing (Pitched)
Professional Company, detailed estimate listing exactly the work to be undertaken,
excellent communication through office,work completed as promised and as far as I can see to a high standard. Very pleased to have chosen Empire from three quotes.
seabee_23 - 22nd Jan, 2020 Positive feedback
Guttering & Fascia Board Fascias & Soffits
s92899 - 21st Jan, 2020 Waiting for feedback
Roof repair Roofing (Pitched)
Happy with detailed quote. Work has been scheduled end of the month. Will provide detailed feedback on completion.
user_1etf - 19th Jan, 2020 Positive feedback
Leak on roof, battening needs replacing Roofing (Pitched)
We can't thank Chris and his team enough. We received a detailed quotation, and no pressure. Chris was always contactable, and easy to talk to. From the moment they arrived at our property, the guys were courteous, polite and kept us informed of the progress at all times. We ended up having the whole roof retiled
, at our request. We are so pleased with the results and would highly recommended Chris and his team without a doubt.
sue95519 - 13th Jan, 2020 Positive feedback
New Roof for a 3 bed semi Roofing (Pitched)
neill46988 - 11th Jan, 2020 Waiting for feedback
New roof installation on single pitch house roof Roofing (Pitched)
They were fantastic, did a very good job and were quick.
I would highly recommend Empire to carry out your job.
phillip86602 - 8th Jan, 2020 Positive feedback
Roof tile come away Roofing (Pitched)
Chris Mills arranged for his workmen to call down at a short notice for my roof tiles to be replaced due to leak in my room.
Workmen were pleasant and done the job quick and effectively.
The job was value for money and would recommend using Empire roofers .
I would use them again for any other roof jobs.
Thanks again Chris for professional work.
margaret18377 - 7th Jan, 2020 Positive feedback
Chimney cover to stop rain water. Roofing (Pitched)
Brilliant service. Showed up early. Got the job done with minimum fuss and even allowed for my unreasonable demand.
Highly recommended. Great customer service and telephone etiquette.
vwdewaal - 7th Jan, 2020 Positive feedback
Repair a leaking concrete gutter Guttering
ackerjohn - 2nd Jan, 2020 Waiting for feedback
Garage and 1st floor bay roof repair Roofing (Flat)
Very pleased with the service from start to finish. Chris and his team were very polite, helpful and friendly. Would use again.
scho - 19th Dec, 2019 Positive feedback
Insurance quotes Roofing (Pitched)
Work done promptly, very happy with his work
rita83685 - 16th Dec, 2019 Positive feedback
Vent installation loft Broxbourne Roofing (Pitched)
Excellent and professional service from start to finish. From quotation to finished job. Reliable, honest expertise and a quick installation date( and this was during the Christmas period). Chris’s team turned up
On time, extremely courteous, went the extra mile of spotting a cracked roof tile and strategically placed a tile vent preventing further damage. I cannot speak more highly of Chris and his Team.
I would highly recommend Chris Mills and his team and would only use this company again for my roofing needs. Thank you Empire UPVC for treating the individual as you would the larger businesses and taking care of your local customers with such professionalism.
mary_f5a - 16th Dec, 2019 Positive feedback
New roof tile on detached house Roofing (Pitched)
Recommended. Replaced single tile at reasonable price.
silvernnutmeg - 12th Dec, 2019 Positive feedback
Replace roof tiles on school Roofing (Pitched)
Good communication and very happy with work carried out.
rosies110_72 - 9th Dec, 2019 Positive feedback
Gutters to be cleaned Guttering
chinky-c_75 - 5th Dec, 2019 Waiting for feedback
Replace guttering soffit and fascia Fascias & Soffits
Chris and his staff were friendly and approachable.
They were very helpful, and professional in the advice given and the service provided.
Tidied up and left my property as they found it.
Would highly recommend!
yvette29148 - 3rd Dec, 2019 Positive feedback
Valley gutter repairs Roofing (Pitched)
Absolutely fantastic service from Chris and his team. Right from the start he called me on a Saturday afternoon to arrange for his surveyor to come round on Monday
Quote followed within an hour of the inspection and the works programmed within a couple of weeks
The guys were polite prompt and did a really quality job
Have already recommended Empire to both neighbours and have no hesitation in recommending them!
matt28089 - 2nd Dec, 2019 Positive feedback
Re felt extension roof Roofing (Flat)
gaynor52929 - 2nd Dec, 2019 Waiting for feedback
Gutter cleaning and blocked down pipes Guttering
Chris and team performed exactly as promised. Congratulations to the team.
bob9999 - 27th Nov, 2019 Positive feedback
Kitchen Extension Roof Roofing (Flat)
They gave me a very detailed description of the work to be done and a quote. They carried out the work on the date they said they would do it. They came on time and they were very professional and polite. I was very satisfied with the work they carried out. After they finished the work they left the area clean and tidy.
l78619 - 19th Nov, 2019 Positive feedback
Replace fascia and gutter front and rear Fascias & Soffits
Good job by Chris team. Scaffolding team was slightly disappointing as they did not replace the access panels correctly when they left although they were advised beforehand.
vyas_92 - 18th Nov, 2019 Positive feedback
Leaking roof near dormer of attic flat Roofing (Pitched)
Chris and his team did a fantastic job. Solid communication throughout, reliable timings, comprehensive quote that detailed the exact work. My job required scaffolding which was fully arranged, and with all debris and materials being disposed of after the job - I would not hesitate to use Empire again!
calumwalker25 - 18th Nov, 2019 Positive feedback
Repair and clear gutter remove green mould from roof Fascias & Soffits
Very reliable, on time, friendly and professional staff! Would definitely hire them again.
tmoruzzikalli - 7th Nov, 2019 Positive feedback
One new roof tile on semi-detached and felt in loft Roofing (Pitched)
Helped repair our roof in an hour. Quick and friendly service.
ruth137 - 6th Nov, 2019 Positive feedback
Roof repair Roofing (Pitched)
annette15785 - 5th Nov, 2019 Waiting for feedback
Fix a felt roof Roofing (Flat)
Can't praise this company enough. Came out quickly to asses the job and i received the quote within an hour. They did a brilliant job in quick time, very professional and friendly team. I was desperate to get my roof fixed and they fitted me in really quick. I wouldn't hesitate to reccomend this company or use them again myself. A*
jamie86571 - 4th Nov, 2019 Positive feedback
Roof and ridge tile repairs Roofing (Pitched)
these guys from EMPIRE UPVC & ROOFING were very professional, they had to keep changing the date for doing the repair because of the really bad and unpredictable weather we were have in mid October, but they always call me early to let me know that the weather forecast was not favorable to going on the roof, which I found to be the key to not wasting the customer time, or waiting around for work that not going to happen on that day,
thanks again EMPIRE, I would definite recommend you to any friends or neighbor who are looking for a roofer.
PS Sorry I took so long to give my personal feedback, I HAVE BEEN REALLY BUSY
donovan17581 - 1st Nov, 2019 Positive feedback
Flat roof repair / replacement Roofing (Flat)
Great job. Left place very tidy afterwards
chrishenry_16 - 27th Oct, 2019 Positive feedback
New felting on flat roof Roofing (Pitched)
I had new felting on a flat roof in Nov 2019. The experience from start to finish was excellent. It seems that good old fashioned customer service is a priority for this business and although you may pay a little bit more than other companies, you get peace of mind. Chris (the owner) contacted me promptly after inspecting the roof and explained the job to me in detail. On the day of the job, the roofers arrived on time. They were tidy and happy to send me photos of every stage of the job. Even when there was a small problem to rectify, Chris responded quickly and his roofers came back to make good. The finished flat roof was completed to a very high standard. I would not hesitate to recommend this company to anyone looking for a reliable company who puts the customer first and wants a first class job done.
bath_81 - 24th Oct, 2019 Positive feedback
Flat roof maintenance Roofing (Flat)
I had an overall good experience with Empire.
They showed up at the scheduled time, did the job nicely (applying torch on felt) and then provided the guarantee.
I am not very happy about the footmarks on the felt (only noticeable when there is frost), but I suppose it couldn't have been avoided (?).
radu91773 - 24th Oct, 2019 Positive feedback
Tiled roof repair Roofing (Pitched)
Great guys. Very professional. Would recommend 100%.
user_1ox8 - 24th Oct, 2019 Positive feedback
Roof covering replacement on a Edwardian house Roofing (Pitched)
I am very pleased with Chris's work, the new roof looks fantastic!
Chris's quote is very detailed and price is reasonable compaired with others, he was always amazingly reachable whenever it was, he also kindly allows my builders to use the scalfoding for few more weeks to get external decoration work done, which I really appreciate.
Chris amazingly clearly knows all work progress in mind even he manages a few jobs at the same time. he even could provide a very good solution himself for one challenging issue quickly, which I am really happy with it.
Chris is very exicted about his job, no wonder his business has been so successful, he should be definitely proud of it.
Although the job was done with minimum fuss, but for such a big job with challenging weather in winter, it was expected and I fully understood.
Thanks Chris for your great work! I strongly recommend.
alex34404 - 23rd Oct, 2019 Positive feedback
Flat roof repair in cheshunt Roofing (Flat)
rob72306 - 22nd Oct, 2019 Waiting for feedback
Need to replace new guttering Guttering
Starting work next week
harsit70138 - 17th Oct, 2019 Positive feedback
2 sheds resurfacing Roofing (Flat)
Good efficient work completed within the day.
john82045 - 17th Oct, 2019 Positive feedback
Replace flat roof felt. Roofing (Flat)
The surveyor was very professional in his assessment of my flat roof. All the company employees we came into contact with were attentive, pleasant and very helpful. The actual roofers were very proficient and did an excellent job of replacing my flat roof. In addition, they were very personable, helpful and considerate. They cleared up afterwards and had a skip to remove all the rubbish. Overall they were superb and the company was a pleasure to deal with.
sheenman - 17th Oct, 2019 Positive feedback
Flat roof replacement Roofing (Flat)
Empire provided a clear explanation as to the best course of action for the roof repair and completed the work on time. While not the cheapest of the six or seven quotes I received, talking to Chris inspired confidence that they were the right company to choose. The team could have been a little better prepared as they weren’t aware that they would be bringing the waste back through the house for disposal but brought the correct covers on the second day to allow clearance. The work looks good and was carried out to a high standard. I would certainly use them again but hopefully the long guarantee means I won’t have to think about my roof for years to come!
leon73859 - 16th Oct, 2019 Positive feedback
Extension roof pipe Roofing (Pitched)
Chris and his team were superb -everything you would want from a building team. They were quick to reply, helpful, tidy and did a really good job. Perfect from start to finish- would definitely recommend.
Emma R, St Albans
emma_137 - 9th Oct, 2019 Positive feedback
Tile dropped off front of roof.Needs checking asap pls. Roofing (Pitched)
Professional, prompt, curtious, honest, reliable, value for money.
Fantastic all round service. Will keep your number handy Chris and team.
paolina28718 - 9th Oct, 2019 Positive feedback
Replace it all ! Fascias & Soffits
Terrific find on mybuilder !
Chris was quick to bid his services and from then until completion I could not have asked for more - and end product was fantastic.
It was a very good price, v quick service to quote with just some telephone calls and few photos ! Chris then talked me thoroughly through the options and we agreed on drains, fascias, porch etc (Beth in the office then provided all the logistical information I needed very efficiently).
The team actually doing the work led by Nick (?!) and his two lads were terrific! Bang early , no fuss , nothing too much for me to ask about - and polite!
Really friendly lads, proper workers and the weather gods were not with them ! It was a slog in the rain but there did a long old day.
We’ve had some terrible rain since and proof was proper guttering !
danb_58 - 8th Oct, 2019 Positive feedback
Leak from roof? Roofing (Pitched)
What a delightful experience. This job was in Herts and I am in Dorset. I selected 3 roofers from the website. One didn’t respond, one didn’t turn up to assess, but Chris’s boys did the business. They assessed on the Friday and did the job 6 days later. The roofers were smart, polite, obviously well trained and they got on with the job.
I started this whole exercise with low expectations but I was pleasantly surprised. It is just so reassuring to know that there are still firms who can provide a good service. I’m getting on in years and I remember the days when there was time and training for builders so that a good result was the norm. Sadly rather rare these days. Well done and thank you.
simon32468 - 7th Oct, 2019 Positive feedback
Leaking Roof when raining Roofing (Pitched)
The work was completed to a high standard and in a timely fashion. Chris was friendly, professional and very informative.
Would definitely recommend Empire UPVC & Roofing Specialists LTD to others.
becky57256 - 3rd Oct, 2019 Positive feedback
New felt for flat roof Roofing (Flat)
Chris and his team done a great job of re-felting our flat extension roof. The roof looks great and cleaned up the area and took all rubbish away with them. Very professional company. Kept me up to through the process. Highly recommended. We’ll definitely be using them when we decide to re-felt our garage roof.
beril77257 - 30th Sep, 2019 Positive feedback
Flashing replacement Roofing (Pitched)
Great pre phone call discussion. Very clear, helpful and an excellent job done. Thank you. Will be recommending to others.
j_woosey - 25th Sep, 2019 Positive feedback
Replace facias and gutters Fascias & Soffits
I am pleased with the work that was carried out today and I will recommend Empire to friends and families as and when they need similar type of work.
mehmet_54 - 19th Sep, 2019 Positive feedback
Fix piping Guttering
All good. Thank you 👍
russell_carr - 18th Sep, 2019 Positive feedback
A difficult job that required professionals and so glad I chose Empire. It was well worth the price. I am very happy that I chose Empire to do my elderly aunts guttering & facias which has been problematic for a number of years. The service was excellent from start to finish, real professionals and tidy too! My aunt
has as always been weary of builders but they were so efficient and quick, she was very very happy. Thank you Empire, an amazing job done 10/10. Real pro's!!!
david40688 - 10th Sep, 2019 Positive feedback
New roof / leak fix Roofing (Pitched)
Very professional company, brilliant work and would highly recommend.
Will be using again if I need to in the future
daryl35729 - 9th Sep, 2019 Positive feedback
Guttering and Fascias Fascias & Soffits
Very efficient, great communication and a perfect result! Highly recommend!!
elmas - 5th Sep, 2019 Positive feedback
Replace fascia soffits and guttering 3 sides Fascias & Soffits
Happy with the job.. good communication from start to finish. Would recommend..
helen13622 - 30th Aug, 2019 Positive feedback
Replace facia soft 3 sides of the house no gutter. Fascias & Soffits
The job just started on Monday morning. The workmen came 8 am as promised and started immediately. For now the job is in progress and until the job is done or completed have nothing to really.
austin27186 - 26th Aug, 2019 Positive feedback
Replace fascia and soffits on 4m wide terrace house Fascias & Soffits
john56859 - 20th Aug, 2019 Waiting for feedback
Flat roof Lead repair and new sofits and guttering Roofing (Flat)
sanj_4 - 18th Aug, 2019 Waiting for feedback
Replace soffit, facia board and guttering on two houses Fascias & Soffits
At the risk of sounding overly-glowing, we can wholeheartedly say that have been extremely pleased with the work of Empire UPVC.
This particular job involved replacing the soffits, facia boards and guttering on two adjoining houses. Our quote from Chris was detailed, professionally done, and accompanied with a phone call answering any immediate questions. After consulting with our neighbour, Chris and his team were very helpful in answering our follow-up questions before we agreed to select them for the job. Throughout the whole process, Empire's communications and professionalism was outstanding, even if leaving aside the typical experience in the industry.
The work itself was done by two members of the Empire team, who were on-time, well organised, evidently skilled, and completed the work within a week as agreed. The materials used convincing looked to be top-quality, with the finished article looking superb. A very small part came detached a few days afterwards, but on notifying Chris he was able to send someone round the next working day who fixed it accordingly, with no further issues looking likely.
Both ourselves and our neighbour were thoroughly impressed with the service of Empire, and are extremely satisfied with our new guttering. I would end by recommending prospective customers ask Chris for a quote (probably using it as a benchmark against which to measure other quotes), and can rely on the quality of work during and after the job to match with expectations.
nelson43220 - 17th Aug, 2019 Positive feedback
Pitched porch roof &cladding Roofing (Pitched)
Excellent work, the quote was the next day and reasonably priced. The guys were there a full day and we’re very polite and tidy. Nothing was too much trouble (we wanted extra things done) we’re very pleased with the work, and would highly recommend!
sarah90103 - 15th Aug, 2019 Positive feedback
Part roof replacement Roofing (Pitched)
So far, we have hired Empire to provide a quote on a job. We had some follow up questions afterwards, before committing. In all respects the service has been very professional and well organised. The quote was detailed and clear and the cost reasonable. Communication time has been swift at each point. This has all helped to ensure - on top of the high ratings posted elsewhere - that we can have confidence in using this company.
mike_kenward - 1st Aug, 2019 Positive feedback
Bay window Flat to pitched Roofing (Pitched)
Chris came round to quote for this job along with 3 other roofers, we went with Chris not because he was the cheapest but because of the way the whole contact, quote communication was managed.
Well I am so glad we did, we had 2 flat bay windows we want slate pitched, and a bespoke oak porch built with slate roof.
The communication we received from Chris was spot on, his guys who done the work were polite and hard working, the level of care and attention spot on, we had an issue with the porch, not anyone fault, just when we wanted to add electrics at last minute, Chris came up with solution and actioned it immediately.
I would 100% recommend Chris and team well done.
sara13 - 1st Aug, 2019 Positive feedback
Chimney work Roofing (Pitched)
Very responsive and completed the job on time.
david90926 - 31st Jul, 2019 Positive feedback
Roof tiles Roofing (Pitched)
Such a great service polite & fast
Highly recommend this company
meenu72713 - 31st Jul, 2019 Positive feedback
New roof to garage Roofing (Pitched)
Excellent job, great communication throughout the process and delivered on time at the quoted price. Would definitely hire again
user_2a9q - 26th Jul, 2019 Positive feedback
Fast,Friendly and efficient. Reasonably priced.
gary28071 - 26th Jul, 2019 Positive feedback
ASAP roof, guttering, fascia and soffit Roofing (Flat)
amritaksr - 25th Jul, 2019 Waiting for feedback
Repair flat roof and instal roof window Roofing (Flat)
Great communication and good clean work. Waiting for the next big rain to confirm, but all looks professionally done.
hawthorn1001 - 24th Jul, 2019 Positive feedback
Roofing work for ducting Roofing (Pitched)
Turned up early, Matt and Billy, polite well presented chaps. Carried out the works to the letter, excellent result.
Can't fault, would highly recommend.
PRobinson. CCP HVAC Business Manager
paul41536 - 17th Jul, 2019 Positive feedback
Replacement of flat roofing Roofing (Flat)
Friendly workmen who got on with the job in extreme temperatures (hottest day ever!) and would highly recommend Empire Roofing.
lesimpson - 17th Jul, 2019 Positive feedback
Replace gutter... revamp fascia! Fascias & Soffits
Great job...no cutting corners... quality materials.... speedy... well mannered.. no fuss... 100% recommend 👍🏼
elton67891 - 8th Jul, 2019 Positive feedback
New flat roof on shed. Roofing (Flat)
A very good job and i would recommend Empire Roofing to anybody.
bryan_155 - 27th Jun, 2019 Positive feedback
Timber cladding replacement to dormer Roofing (Pitched)
Thanks to Chris and the team on a great job well done. The work was carried out very efficiently and the team left the site tidy each evening. A couple of cracked tiles which where damaged during the job were immediately replaced without issue. Overall, could not fault the service from start to finish. Would highly recommend.
jon_greig - 18th Jun, 2019 Positive feedback
Pigeon netting Roofing (Pitched)
The three workers arrived as expected, they were polite and kept us informed of what they were doing. There was no mess at all, a concern because my aunt is a poorly mobile lady who could fall over obstacles. She is delighted with the unobtrusive nature of the netting. We're very pleased with a good job well done.
denise85522 - 10th Jun, 2019 Positive feedback
Repair roof lining and add ventilation Roofing (Pitched)
Excellent work by Chris and team.
sulo - 4th Jun, 2019 Positive feedback
Repair to hole in roof of house Roofing (Pitched)
I’ve been impressed by the efficiency and promptness of the service. It’s also been great to see the effective use of modern technology with the drone to increase accuracy and keep down costs. I’d definitely recommend this service to anyone else needing investigation into any roof work needing to be done.
tom37007 - 4th Jun, 2019 Positive feedback
Leaking roof, loose tiles Roofing (Pitched)
win_g77 - 28th May, 2019 Waiting for feedback
Install plastic facia over porchway to cover wood Fascias & Soffits
Extremely pleased with the service received from Empire. Chris came and quoted for the job very quickly, provided me with an emailed quote the same afternoon, at a price which was very fair and actually to the penny what I was expecting to pay. The job was done on the day agreed, and the work was completed to an excellent standard with no complications.
Would not hesitate to use Empire again and would recommend them 100% to anyone needing this type of work done. This job was done for my own house, but I work in property maintenance and so many homeowners go for cheap, over quality and service but that is not the way to go, you get what you pay for.
clive27494 - 21st May, 2019 Positive feedback
Render flank wall Roofing (Flat)
Chris and his team at Empire UPVC and Roofing were excellent. In the end the job involved repointing several parapet walls on my roof and reflaunching the chimneys. The team did a really professional job, raking out all the damaged cement and repointing thoroughly. They were on time, polite, professional and explained to me what they were doing at every stage. Special thanks should go to Chris who communicated with me promptly and professionally throughout and was able to act really swiftly when I suddenly needed the work done urgently. 5 stars!
davidm_45 - 20th May, 2019 Positive feedback
Recovering roofs of Victorian terrace house Roofing (Pitched)
Requested survey and quote for replacing roof of potential house purchase. Chris was quick to respond and proactive in arranging site visit. Very happy with service.
sam21986 - 16th May, 2019 Positive feedback
Unblock guttering Guttering
Arrived promptly did the work as quoted. We’re very efficient and left very little mess. Would recommend Empire.
derek64545 - 15th May, 2019 Positive feedback
Fixing few slates off roof with access via cherry plk Roofing (Pitched)
Great. The first 2 days working on our reroofing were spot on and great progress was made. Left the site neat and tidy and looking forward to a similar story for the end of the week tomorrow. Rick C.
williams_918 - 15th May, 2019 Positive feedback
Slanted roof porch Roofing (Pitched)
Thankyou Chris and team!
An excellent service from start to finish.
We have a new front porch, with pitched roof and brick column within two weeks of contacting you!!
We are very pleased with the result!
Workers were very polite and cheerful, cleaning up completely before leaving.
We would like to thank everyone for completing the job to such a high standard! 👌
wendy97460 - 14th May, 2019 Positive feedback
Replacement of 10 metres of soffit board Fascias & Soffits
Good quality workmanship
Excellent time keeping
very tidy workforce
wilkins_durkan - 13th May, 2019 Positive feedback
Very professional from start to finish. Great communication and the survey and quote were done very quickly. We had the guttering replaced at the front of our house and we are very happy with the standard of work and the price. Would recommend.
des12773 - 3rd May, 2019 Positive feedback
Roof tiles to be replaced Roofing (Pitched)
A very quick job, at a price that suited us perfectly, and now a perfect roof, thanks.
roy62457 - 3rd May, 2019 Positive feedback
Replace fascias, soffits & guttering on house front Fascias & Soffits
Chris provided a highly professional service throughout, made detailed notes throughout the initial inspection, and a correspondingly detailed written quote the same day. The team arrived on time and completed the works in a friendly, positive and professional manner. The new guttering looks very neat and high quality. What I appreciated the most was that Chris always followed up with a phone call the same day and provided expert advice on the most cost effective method of repairs.
david15073_89 - 24th Apr, 2019 Positive feedback
Fascia and guttering work- repair or potentially new Fascias & Soffits
Chris and his team were really professional from start to finish. They completed the job within a few hours and have massively improved my house's curb appeal.
patrick_bellanti - 17th Apr, 2019 Positive feedback
Misc External Works for a 3 bedroom Mid Terrace House Roofing (Pitched)
Great job from start to finish, Chris and the team are very professional and detailed about the job that needs doing, very happy with the service and work done. Highly recommend.
prakash36065 - 11th Apr, 2019 Positive feedback
Replacement guttering, house and garage Guttering
Empire Roofing completed the work on our guttering within the time they said it would take and the men undertaking the work were friendly and polite, always leaving the site clean and tidy at the end of the day. We are very happy with the work and would not hesitate to recommend Chris and his team.
karen44281 - 10th Apr, 2019 Positive feedback
Fit felt & batons to shed roof Roofing (Flat)
Top marks to Chris and his Team, very pleased with the work.
steve80115 - 10th Apr, 2019 Positive feedback
Urgent roof repairs required Roofing (Pitched)
After finding Chris on mybuilder due to a Solar PV Installation that required additional roof work and a very unhappy end customer of mine. Chris at Empire saved my day! Thank you very much for the quick quote and amazing turnaround time of completing the job! Chris kept me updated from start to finish – very good customer service skills!
The quality of the work is 110% and my end customer is very very happy with the end result. And even complemented the lads on site as friendly, professional, efficient. The lads left the site clean and tidy. if I ever need assistance from Chris and his team at Empire again in the future, I would not hesitate to contact. I have one very happy end customer now!
emma74441 - 10th Apr, 2019 Positive feedback
Replacement Pitched Roof Roofing (Pitched)
We chose Empire to replace our roof &their estimate was far more detailed & professional than the others who quoted.
The work was completed quickly and efficiently & the Empire team were helpful, polite & professional.
I wouldn’t hesitate to recommend the team at Empire.
craig64971 - 27th Mar, 2019 Positive feedback
Replace & fit all fascias, soffits and gutters, 2 sides Fascias & Soffits
I cannot recommend Empire enough and would score Chris and the whole team 10 out of 10!
From initial meeting, speed of his office team sending the same day (competitive) quote, to Chris calling and checking I had no further questions, they gave me full confidence to offer them the job.
On the day of the works his team of 3 arrived well ahead of the 8am start and worked speedily to complete the job in 1/2 day. They were super careful taking equipment through my property and on finishing cleared/swept areas that they worked. I was 100% happy with the completed job.
This is an all round professional team who would do an excellent job should you take them on!!
roshnee50622 - 26th Mar, 2019 Positive feedback
Complete overhaul of rear extension flat roof Roofing (Flat)
Chris himself had come down for a survey and measured my roof. The next day he personally called me to go through my written quote as it was broken down into line items explaining all the work that was going to be carried out.
As promised a new flat roof and new gutters were setup in three days. I recommend Empire Roofing any time.
adeelahmad84 - 26th Mar, 2019 Positive feedback
Replace felt roof on garage outer house. Roofing (Pitched)
I had the roof on a very large outer house last year, it was a very big job had a lot of quotes but chose empire roofing to carry out the work, I met the owner of the company and was very happy to proceed with the work. I have now had a flat roof replaced again by empire roofing. Very happy with both jobs, the work is to a high standard and the work has warranty, overall I would recommend this company for roofing work as it is good value for money. Neighbours admire the roof work carried out on the garage and now the flat roof. Appreciate the workers and how polite and punctual they are. Good experience with the company.
pauline_laville - 21st Mar, 2019 Positive feedback
Assess/repair, pitched roof above front bay window Roofing (Pitched)
As a lay person customer, you want to feel that you can question any job you are paying a large amount of money for, which Chris allowed me do. The job was completed quickly, the rubbish was taken away and I was satisfied with the end result. Chris was easy to work with so would consider Empire again.
mrs_codrington - 20th Mar, 2019 Positive feedback
Replace guttering and fascias from and back of house Fascias & Soffits
Great team!! Arrived on time, just got on wth the work as planned with no issues. So pleased I chose this company as didn’t have to worry about a thing, all work done to excellent standard and tidied up when finished.
pam41281 - 20th Mar, 2019 Positive feedback
Flat roof needs checking is secure in wind. Roofing (Flat)
Chris arrived on time to give me the estimate and the roofers arrived on time on the day to carry out the job. I was shown pictures of all stages of the job and was pleased with the result. The workers cleaned up well after them and took away all the old bits and pieces. Reasonably priced and very helpful. I would definitely use Empire again.
steve_england - 16th Mar, 2019 Positive feedback
Repair/potential replace slate roof Roofing (Pitched)
Very old slated roof needed a repair. Chris and the team were motivated and experience. Very reliable service and keep you informed on the progress. The work is carried out in a professional manner and tidy. We had some broken tiles accidentally caused and the after care service was also speedy and adequately done.
joe_34 - 26th Feb, 2019 Positive feedback
Porch roof replacement Roofing (Pitched)
Brilliant tradesman.. very efficient and clean job .
Very pleased with Empire services .
Would def recommend and I will use them again .
vicky_52 - 19th Feb, 2019 Positive feedback
Small leak in flat roof extension. Roofing (Flat)
Chris and his team did a great job. They were professional and did the job quickly and the new roof looks great. Would definitely hire Chris again. Thank you
aaron86664 - 16th Feb, 2019 Positive feedback
Flat roof repair or replacement Roofing (Flat)
Clear advice given, and whole process from initial visit through to completion of work was carried out efficiently and at time agreed. Pleased with experience and result. Would strongly recommend.
gail64748 - 9th Feb, 2019 Positive feedback
Leaking flat roof in a commercial 5 floor building Roofing (Flat)
Chris Mills of Empire UPVC & Roofing Specialists LTD is a very friendly and informative gentleman.
Professional and smart as his company and his staff.
He explained the whole process for me and executed just as well.
No hassles, no continuous phone calls. No problems. I wasn't bothered by the job.
Done the job as he said. His quote was well presented. He billed me half on start and half upon completion. He predicted his days and hours of work to perfection.
Very pleased. My work was commercial, and his work made me look good to my boss. Thanks a million Chris.
shiraz_20 - 8th Feb, 2019 Positive feedback
The roof is leaking Roofing (Pitched)
delia60200 - 8th Feb, 2019 Waiting for feedback
New roof Roofing (Flat)
Excellent service. Completed repairs to my leaky roof with no hassle. Showed before/after photos so I could see the work done. Very polite and professional. I've had no issues with my roof since the work was carried out. I would highly recommend using them for your work.
waqqas75292 - 6th Feb, 2019 Positive feedback
Renew small extension roof and velux windows Roofing (Pitched)
I selected Empire to do this work as Chris, the MD of the company, was the only one of the 3 companies I shortlisted from My Builder who turned up on time, sent a detailed estimate and responded to queries. The work was completed quickly and efficiently. I wasn't able to have the wider windows and Chris communicated this as soon as it was realised and a solution worked out. I wouldn’t hesitate to recommend the team at Empire.
lornanw11 - 1st Feb, 2019 Positive feedback
Guttering and downpipes Fascias & Soffits
I would definitely recommend these guys and will be using them again in the future. They finished the project in record time and the work is of an excellent quality. Their price was competitive as we obtained quite a few quotes beforehand.
toxi_kitti - 21st Jan, 2019 Positive feedback
Replace guttering, facias, soffits Fascias & Soffits
Very professional and hard working and a great job at a good price
leslie32563 - 21st Jan, 2019 Positive feedback
Velux Roofing (Pitched)
philipsmall - 14th Jan, 2019 Waiting for feedback
Leaking flat roof Roofing (Flat)
Absolutely fantastic service! Friendly, helpful and fast! Highly recommended
sadie83686 - 12th Dec, 2018 Positive feedback
Single storey kitchen extension Roofing (Pitched)
Meeting Chris has solved our window problem. His service was so polite, friendly, quick and easy.
Feels like we are in competent hands.
Gill and Dave Newton.
dave_20 - 6th Dec, 2018 Positive feedback
We received a high quality of service from Empire. Chris was polite, quick to quote and organised. The Empire team were professional and courteous, and our replacement guttering and roofing was installed to a high standard. Chris and the team were quick and forthcoming in addressing some outstanding issues that occurred during exterior painting, and we have subsequently engaged Empire for further roofing work to our satisfaction, with thanks.
chris77955 - 29th Nov, 2018 Positive feedback
Leak /tile replacement Roofing (Pitched)
Very polite, the site was left clean and tidy. There were some minor additional problems with the job. The company returned straight away and fixed them.
sonia37060 - 23rd Nov, 2018 Positive feedback
Flat roof repair Roofing (Flat)
Excellent service. Highly professional from start to finish. The director, Chris has great energy and enthusiasm for customer care. From the initial conversation to completion of the job was exactly a week. The price was competitive and a welcome letter was sent with the quote the same say as the site visit. None of the other roofers bothered to follow up in writing which made my decision to choose Empire easier as I have had far too many bad experiences with tradesmen in the past. After the first day Chris notified me of a potential problem as the soil pipe was not boxed in and could result in water entering the garage. He called to discuss the issue and agreed to resolve the issue at no extra cost which was a welcome surprise. I highly recommend this company and will definitely use them should I have any issues with my main roof or gutters in the future.
lgreen_93 - 14th Nov, 2018 Positive feedback
Flat roof rain coming in at side Roofing (Flat)
I was impressed with the prompt timing and good communication. The team that turned up to do the work were very courteous and worked well. Happy with the quality of the work undertaken and would recommend.
stephen95283 - 13th Nov, 2018 Positive feedback
Leak in flashing by dormer window Roofing (Pitched)
Excellent service: company phoned me within an hour of us accepting their request to do the job. Chris then called round the following morning to look at the job and we received a quote very soon afterwards. The job was scheduled for, and completed the next day. Very happy with the work done, the way the site was left and the price. Will definitely be using again and would not hesitate to recommend.
chriscousins_18 - 12th Nov, 2018 Positive feedback
Install felt for a new flat roof for a 4x5 m workshop Roofing (Flat)
rob2017 - 12th Nov, 2018 Waiting for feedback
Roof covering 4 properties Roofing (Pitched)
Hi there Empire UPVC and Roofing Specialists Ltd,
We are The Old Enfield Charitable Trust and are delighted to hire your professional services to repair and maintain our Almshouses Roof in Enfield.
We look forward to working with you within the next few weeks and shall keep you updated with our feedback!
The Old Enfield Charitable Trust
lynne43708 - 9th Nov, 2018 Positive feedback
Replace gutter/ fascia Guttering
paula_518 - 3rd Nov, 2018 Waiting for feedback
Fixing flat roof Roofing (Flat)
chun-an33227 - 30th Oct, 2018 Waiting for feedback
2 new struts to be fitted and cement edging Roofing (Flat)
matthew42356 - 25th Oct, 2018 Waiting for feedback
Replace tiles and re-cladding Roofing (Pitched)
ben_barnet - 22nd Oct, 2018 Waiting for feedback
Flat roof replacement Roofing (Flat)
Thank you Chris and your team for doing such a wonderful job. You turned up when you said you would, you did the job to the exact specifications, you charged the amount you said you would and you left the site spotless and i mean spotless. You had to look at the roof to see that you had been there at all.
I have passed your details onto the estates manager at work.
Good luck in the future and thanks once again.
biomedbri - 12th Oct, 2018 Positive feedback
Repair gutter and clear all gutters Guttering
Chris Mills from Empire UPVC and his team, done a fantastic job for me.
I would highly recommend their services and would not hesitate to use their services again, if required.
cind - 10th Oct, 2018 Positive feedback
Replace soffia and fascia boards and realign tiles Roofing (Pitched)
Very pleased with Empire's work. Quote was very reasonable. On time and finished within the time scale set. Good clean up job at the end of every day. Will definitely use them again.
russell60524 - 9th Oct, 2018 Positive feedback
Roof repair Roofing (Flat)
Great communication and super workmanship. Very trustworthy and honest. Prices fair too. Would highly recommend!
nerms19 - 9th Oct, 2018 Positive feedback
Pointing from of the house Roofing (Pitched)
bada - 4th Oct, 2018 Waiting for feedback
Roofing survey prior to purchase Roofing (Pitched)
We needed a roof survey completed at short notice prior to agreeing the purchase of a property. Chris and the team responded immediately to the request, contacted me over the weekend to arrange a fixed price survey within 48hrs. The survey was completed on the day agreed, with a detailed report and incredible quality drone photos provided on the same day. Excellent service and would use again without hesitation.
miles_hl - 23rd Sep, 2018 Positive feedback
Rebuild flat roof Roofing (Flat)
After meeting a few companies, I found Chris to be very professional and direct. He quoted promptly without a forced sale.
The job was completed in a timely manner and to a high standard. All rubbish was cleared. I would use Empire again and highly recommend the services.
edmonton_handy_81 - 20th Sep, 2018 Positive feedback
Two flat roofs on house need replacing Roofing (Flat)
We had two new flat roofs fitted by Chris and his team. Although their quote was the most expensive, we decided to go with them because we wanted to be assured of a professional job. In addition, they were the only ones who were proposing to include all the requisite levels of a ‘warm roof’ (sub-deck, vapour control, insulation, deck and covering), which is what we wanted. Chris also itemised every step of the job clearly so we knew exactly what was going to be done.
The two young guys from Chris’s team who did the work were very hard working and polite and finished the job in good time (about 4 days). They kept us informed about progress and cleared up carefully at the end of each day. Overall, they did a great job on the roofs and the new fascia boards and guttering look really good too.
The only issue we had was immediately after the initial job was finished, there was some water leaking in from the dormer on the adjacent pitched roof. Chris responded quickly and had someone come round and resolve the issue (a cracked tile) the next day. So, now everything is fine - and we’ve had some severely heavy rain recently to test it. The work is guaranteed and I am confident that Chris will maintain the support and care should we ever need it.
Excellent customer service and a very professional job. I would have no hesitation in recommending Empire if you need a good quality flat roof installed.
stephen_c_53 - 12th Sep, 2018 Positive feedback
Minor roof repair - pitched roof Roofing (Pitched)
Good communication throughout the job, and very clear on pricing. Got the job done pretty promptly, and the work was completed very quickly with limited fuss - neat and tidy job. The roof repair has so far survived a couple of heavy downpours, so looks like a job well done - would use again and recommend.
samburford - 28th Aug, 2018 Positive feedback
Flat Roof Replaced Roofing (Flat)
Great job done! Chris came to review my flatroof that needed replacing and within hours had sent me a detailed quote. His team answered my many questions and did the job quickly and well. Pictures were sent for all stages of the roof replacement and no mess was left. Would definitely use again for any roofing issues. Also got a 20 year guarantee.
charlottek_82 - 27th Aug, 2018 Positive feedback
REPLACEMENT PITCHED ROOF FOR LARGE SHED Roofing (Pitched)
From initial estimate to completion Chris Mills was very professional and always available to speak to for any queries. It was a large job, fully insulating the roof of our workshop. The guys arrived on time, worked continuously (no skipping off to do another job!) and cleared everything up after themselves each night. No problem recommending Empire.
splishy - 14th Aug, 2018 Positive feedback
Roof repairs Roofing (Pitched)
rafix_48 - 10th Aug, 2018 Waiting for feedback
Remove terrace deck, renew/fix roof Roofing (Pitched)
Overall, work was done well and completed on time, so can recommend chris for value and quality of the work. Unfortunately, a number of small items to watch for:
- we were left with water ingress in 5 different locations as proper care to avoid this was not taken
- When laying down felt, the team started a small fire INSIDE our property which did not escalate only because we were present.
- Despite these two issues and the fact he quoted wrongly for a scafolding alarm, Chris showed no commercial gestures other than apologising
Therefore would rank the overall experience as Neutral. Clearly a very positive experience for the finished product, but unfortunately with the remedial work inside our property now and the lack of commercial gesture from Chris, difficult to rank the overall job above a neutral.
user_r9m - 22nd Jul, 2018 Positive feedback
Replace soffits Fascias & Soffits
Very good company to deal with.
The price was very reasonable.
Chris, the director came himself look at the job to be done initially and he was very professional and pleasant to talk to.
On the day of the job he sent a team of two , Adam and nick who very friendly , hardworking , and good mannered.
The job was completed to a very high standard and professionally done. They cleaned up everything afterwards.
We would highly recommend this company to anyone.
mehenni - 21st Jul, 2018 Positive feedback
Roofing repairs Roofing (Pitched)
Chris and he's team done a fantastic job on our extension roof! We previously had a bad experience with other local recommended roofers that hadn't done a professional job. Chris didn't charge us much to put right what other guys had done wrong and we are most grateful! after yesterdays heavy down pore the roof is totally water tight and overall the finish is very neat. We would highly recommend Chris and would definitely use him again in the future.
p1_property_services_ltd - 13th Jul, 2018 Positive feedback
Re-pointing of ridge tiles and guttering repair work Roofing (Pitched)
Completed job promptly to satisfaction, would recommend
harry_545 - 2nd Jul, 2018 Positive feedback
Possible leak from flat roof. Roofing (Flat)
Excellent work by a very professional company. From quotation to completion, Empire kept me fully informed. The flat roof replacement work was carried out to an extremely high level and the finish is nigh on perfect.
The company even replaced a damaged downpipe that their crew discovered while working, free of charge.
I recommend this company unreservedly and would not hesitate to engage them in any future work.
elliott22716 - 28th Jun, 2018 Positive feedback
Flat roof felt needs replacing Roofing (Flat)
lukaszz_49 - 20th Jun, 2018 Waiting for feedback
Quotes for flat roof to be reboarded and felted Roofing (Pitched)
Empire UPVC & Roofing did a first class, professional job replacing all the boarding and roofing felt on my flat roof. Chris visited and provided a written quote the day after I put my job on My Builder. His quote was very reasonable for the quality of materials used and the professionalism of his company. Three layers of appropriate roofing materials were applied using a gas torch and I am sure the roof will last much longer than Empire's 20 year guarantee. One of Empire's teams arrived the following Monday to start the work which was completed in 3 days. The team, led by Colin, were polite and courteous throughout and left everything clean and tidy. This was a proper roofing job done by a reputable company at a good price. I can fully recommend Chris and his team if you want something similar.
del_291 - 6th Jun, 2018 Positive feedback
Broken tile Roofing (Pitched)
The team from Empire were punctual,courteous and very professional. Chris kept in touch with me throughout and explained the job in detail. I will certainly use them again.
mags_454 - 4th Jun, 2018 Positive feedback
Dormer wood Guttering
Chris and the team at Empire did a fantastic job from start to finish!Excellent customer service and friendly, competent workmen. Would definitely hire again. Many Thanks Chris and Team at Empire Roofing. Claire
claire_1v7o - 27th May, 2018 Positive feedback
Asbestos flat roof replacement Roofing (Flat)
dom_14 - 22nd May, 2018 Waiting for feedback
Leaky Flat Roof Roofing (Flat)
New flat roof, very good, no problems, would recommend this company.
sm7595 - 18th May, 2018 Positive feedback
Removal of Water Tank and Roof Repairs Roofing (Flat)
Chris and his team remained professional and patient whilst dealing with our works, as due to discovery of a high level of asbestos the project plan had to be adjusted several times prior to the works being agreed with six different landlords before going ahead. We were pleased to have had the works completed last week ahead of the autumn. I would highly recommend Chris and his team.
woody_218 - 17th May, 2018 Positive feedback
Chimney Roofing (Pitched)
Chris was a very nice polite and professional person. His rates are very competitive the staff were courteous and the work was done to a standard that you would expect. Great value.. Great customer service and i would definitely use him again...!
chrisw_66 - 9th May, 2018 Positive feedback
Flat Roof Replace felt Roofing (Flat)
mikey_t - 3rd May, 2018 Waiting for feedback
Gutters cleaned 3 storey town house Guttering
Very happy with the job done.
gorch - 24th Apr, 2018 Positive feedback
Roof repairs, exterior and interior refurbishment Roofing (Pitched)
Empire turned up punctually and did the job neatly and efficiently within the planned time-frame and in accordance with the agreed specification. I would be happy to recommend them.
user_yjr - 24th Apr, 2018 Positive feedback
Repair/replace UPVC facia on 1970s terraced house Fascias & Soffits
Empire replaced my old gutters, soffits & facias with upvc ones and also installed light pipes to bring natural light into the first floor of my terraced house. Empire were friendly, professional, helpful, quick, clean & tidy. They did a great job.
I’d definitely use them again and I have no hesitation in recommending them.
jackie_l_66 - 18th Apr, 2018 Positive feedback
Roof repair Roofing (Pitched)
alfred_huckett - 10th Apr, 2018 Waiting for feedback
Roof tiles replacement Roofing (Pitched)
Chris of Empire Roofing did a great job. He was knowledgable, friendly and completed the work to a high standard. I will definitely use him again should I need any roofing job. Thanks Chris!
marcoma_30 - 28th Mar, 2018 Positive feedback
Roof waterproof sheeting repair Roofing (Pitched)
feebs - 27th Mar, 2018 Waiting for feedback
Roof Clean, Repairs and Gutter Clearance Roofing (Pitched)
Amazing job. Great work ethic. Polite and polished workmen. Absolute delight to have them do the work. Great finish and quality. Always back to do any small niggles later. Thanks Chris and team.
balkics - 20th Mar, 2018 Positive feedback
Re-tiling of two bay windows Roofing (Pitched)
Going into the job completely blind and not understanding what we were up against was a little daunting but Chris reassured us and explained the whole process clearly and throughly. The cost was fair and the outcome was just what we were looking for. Sadly some of the fascia detailing collapsed on his team (shows how poor the roof was!) but the guys managed to fix this and still make the end result attractive. Having the extra guarantee on top of the work they did is reassurance that the job will last a long time. Thank you Chris, you've been great to deal with and having such a pleasant manner makes our life easier!
hannahhayman_96 - 14th Mar, 2018 Positive feedback
Redo asphalt overlay for flat roof Roofing (Flat)
The four flat roofs in the building had to be redone. Chris and his team were super friendly and professional. They accepted to work longer hours to get the job done quicker to accommodate my professional constraints.The roofs are now brand new and labour and materials have come with a twenty year guarantee. They had to go through my flat to access the roofs and but left everything clean and tidy. On the accidental occasion they left some marks on the carpet, they cleaned everything up the next day first thing before resuming work (which is not something I have experience with previous roofers/builders!). A really good experience overall and I would recommend them to anyone looking for a roofer.
marie_guyot - 12th Mar, 2018 Positive feedback
Redoing flat roof on balcony Roofing (Flat)
anju_99 - 9th Mar, 2018 Waiting for feedback
Possible damaged flat roof in Woodford Green. Roofing (Flat)
We have a flat roof over our three story commercial property which had ponding and was causing leakages and damp in the lower floors.
Chris came and did the initial inspection with a 4k Drone as well as physically looking the roof. Which I found great as I had done my own inspection with my own drone before posting the ad.
His estimate for the job was fully explained and laid out so we knew what we were getting for the cost. It was also half the price of other quotes from other contractors that were filled with bloated price hikes and excessive equipment.
Chris was always on the phone to answer any questions I had, even when he was on holiday. The fitting team came in on time everyday with zero hassle to myself and my tenants and were completely professional and gave daily photo updates on the work via whatsapp.
Overall I would say Empire have a good professional service and would recommend them from small to large scale properties.
harrysyed - 22nd Feb, 2018 Positive feedback
Two leaking conservatory roofs Roofing (Flat)
Fantastic experience from start to finish.The team of roofers were a credit to the company great job done and would highly recommend.
buglyboy - 21st Feb, 2018 Positive feedback
9sq metre garage roof Roofing (Flat)
turhansamli - 21st Feb, 2018 Waiting for feedback
Hole in the roof Roofing (Flat)
Chris was the first to respond on mybuilder.com. He was the first to arrive to quote and his quote was with me within two hours. My entire experience from start to end was positive. Empire are a professional, well run company which completed my job within 10 days to a very high standard. They left no mess. Billing was efficient and everything was in order. I definitely would recommend them going forward.
kerry_735 - 5th Feb, 2018 Positive feedback
Guttering, fascias and soffits Fascias & Soffits
thomas_129 - 17th Jan, 2018 Waiting for feedback
Repairing lead flashing/brickwork join of roof abutment Roofing (Pitched)
Fix applied did not work, but was done in good faith.
martinbn_60 - 16th Jan, 2018 Neutral feedback
Roof inspection for damage Roofing (Pitched)
scott_246k - 17th Nov, 2017 Waiting for feedback
Roofing Inspection and Quote Roofing (Flat)
Chris was an absolute star, super professional and provided an excellent service. Without a doubt I will be using Empire again.
david432 - 17th Nov, 2017 Positive feedback
Roof above lounge letting in water. Roofing (Flat)
After making initial contact with Chris of Empire everything went like clockwork. He came round to assess what the job entailed and I had a verbal quote a couple of hours later. The written quote followed shortly after that and the price was very reasonable considering the scope of work that was required. The roofing team arrived bang on time at the appointed hour the following week and the two guys worked non-stop (save for a couple of quick tea breaks) until the job was completed. The roofers were polite, highly efficient and kept me informed when they had to improvise a bit or deviate from the scope of the original quote.
In short Empire UPVC & Roofing impressed me greatly re the speed and efficiency of their service and the 15 year warranty gives great peace of mind for the future.
bob_j_64 - 17th Oct, 2017 Positive feedback
GUTTER REPLACEMENT Guttering
kilam_ankiro - 27th Sep, 2017 Waiting for feedback
Roof patching or felt replacement Roofing (Flat)
Chris and his team are brilliant. They turned up at precisely the time they said both days, completed the work on time and on budget. They were polite, courteous and kept us informed of their plans and progress. Beth in the office is so helpful and accommodating. I struggle with work to answer the phone during the day and she happily dealt with me via email which I really appreciated. The entire area was left tidy. I would happily recommend them to anyone - so pleased with used Empire.
mandytanner93 - 12th Sep, 2017 Positive feedback
Replace external front wall tiles Roofing (Pitched)
Chris is a great guy very honest always responds job started promptly although there was few days gap due to unforeseen circumstances with the roofer car breaking down however did complete job clean tidy simple easy to deal with
anesh_42 - 12th Sep, 2017 Positive feedback
Ridge tiles Roofing (Pitched)
We found Chris to be extremely professional and friendly. The roofing team who carried out the job were very efficient and polite. The job was carried out to a high standard. Chris was always contactable. We would not hesitate to use Empire again
paul_b_18 - 16th Aug, 2017 Positive feedback
Build new flat roof over existing roof Roofing (Flat)
Chris was very friendly on the phone and prompt when he arrived at the property to quote. He gave me a thorough explanation as to why he suggested the solution he did. In fact the 4 other builders who quoted had suggested it was a much bigger job and taking part of the roof up, but Chris was confident that didn't need to happen. As a result I ended up spending a lot less than I would have done with the other guys. With his 15 year guarantee, I was satisfied with his advice. His team came within the week and finished the job off very quickly. The roof looks good and the work looks durable! There was a small issue in that a pile of rubbish was inadvertently left behind but as soon as Chris found out, he came around personally to clear it up. Would recommend.
mk12345_10 - 8th Aug, 2017 Positive feedback
Replacement guttering and fascia boards Fascias & Soffits
From a short-list of five there were three who I would have been happy to hire. Each of the three planned to complete the job using similar materials and methods.
There was not much of a difference between the actual quotes so that was not really a determining factor.
In the end I decided on Chris's company because the quote was slightly more detailed (clearly pointing out the guarantees), and communication was more timely.
Once hired Chris quickly scheduled a convenient date for the work.
The men (Mick, Jay, and Kieran at various times) arrived on time and completed the work with a minimum of disruption and fuss. Fortunately the job turned out to be straightforward and was completed within a day leaving the site clean and tidy.
As sometimes happens, I noticed a couple of snags after the work was finished. A quick e-mail resulted in the men returning the following day to correct the problems.
At all times the men were friendly and courteous.
I happily recommend Chris's company for similar jobs.
john_1ot3 - 15th Jun, 2017 Positive feedback
Flat roof for myself and neighbour's house Roofing (Pitched)
On the same day of the visit a telephone explanation and professional quote given. Chris is able to answer any queries you have regarding the work undertaken. The guys that came were efficient, friendly and tidied up each day.
joedemetriou - 30th May, 2017 Positive feedback
Chimney repointing and rebuilding / removal Roofing (Pitched)
Repointed, reflaunched and renewed leadwork to two chimneys. Very prompt. Excellent communication. Happy with the service.
john_arn - 3rd May, 2017 Positive feedback
New roof Roofing (Pitched)
Fantastic service, fantastic result. Chris goes above and beyond to ensure everything runs smoothly, on time and to the right quality finish. Would not hesitate to recommend Empire. (checkatrade has plenty of similar views!)
ctaylor_42 - 19th Apr, 2017 Positive feedback
Repair hole in roofing felt and replace missing tile(s) Roofing (Pitched)
Very satisfied. Chris quickly diagnosed the issue and arranged a prompt repair. There's been no rain since the work was completed to fully test it, but we've certainly had no further nuisance from the birds. The team seem well-organised and I received a courtesy call beforehand to warn of a short delay while they finished the previous job.
peter_ukb - 8th Apr, 2017 Positive feedback
Positive Client Reference taken by MyBuilder Roofing (Pitched)
New Roof - Chris and his team were fantastic throughout the whole process. Helpful and supportive. The team were reliable and left everything clean and tidy. Our roof looks fantastic and we would thoroughly recommend Chris and his team.
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Positive Client Reference taken by MyBuilder Roofing (Pitched)
I cannot recommend this business highly enough. We inherited a disastrous flat roofing job conducted by previous owners which threatened to cause long term damage to the property. Chris and his team were without doubt the most professional, thorough, understanding, consultative, honest and decent tradesmen that I have ever come across. The difference was evident from the first time they visited to quote for the work, there is an inherent care and reputation of their trade which not only made the work first class and reliable but a pleasure to do business with. If needed I wouldn't hesitate to call
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