Genesis London reviews (229)

I worked with Ioan and his team. They were absolutely fantastic. Very responsive, hard working and had high standards. It’s a year on since the work was complete and we’ve not had any issues.

Hector's team have done an amazing job on refurbishing our victorian house. This involved: re plastering and painting walls, painting woodwork, laying wooden floors , installing new radiators and work on the exterior of the house all of which was done enthusiastically to a high standard. They worked flexibly to enable us to stay in the house throughout the work with minimal disruption to our day to day lives and cleaned up any mess as they went along. We found them to be very friendly and enjoyed having them in our house. Based on our experiences we would definitely recommend Genesis to anyone planning a similar project.

We had a great experience working with Genesis! We were a bit worried when it came the time to choosing a company to do the renovation for our house as we had heard horror stories from friends experience with building companies, but working with Genesis was a very smooth process from the start. Hector was responsive throughout the 3 months we worked together, the team started working on the property on the date agreed, and were onsite everyday throughout the process to ensure the project was complete within the estimated time, which they did. The on-site team was very helpful and friendly and we felt we could trust them. Genesis didn’t provide the cheapest quote but we had done our research and knew that was a realistic quote. We also felt like we built a good rapport with Hector upon the first meeting so decided to go with our instinct and I’m glad we did as not only the service was good, but the price didn’t deviate much from the estimated quote so there were no major surprises. Overall was a smooth process and we are very happy with the result.

Unfortunately not a great experience. Hector although a nice chap didn't do any of the work himself which is misleading when he came to quote. The main guy on my job, Dani was inexperienced, and the electrician's work, octavo, was sub standard. I was left with a long list of snags which never got done. Grateful I kept back some of the money so I didn't feel ripped off. As I say unfortunately I think it depends who from Hector's crew you get on your job as to the quality. Worth checking out beforehand. One thing I can say, it was cheap.

Hector was amazing. He spent a long time at home giving me so many different ideas and helpful options. His knowledge was outstanding. As soon as I get the planning permission he will be doing the work. I can give a final feed back on the work as it is not done yet, but I was very pleased with his visit and ideas. Tere.

Hector and his team did an excellent job, were reliable and good to work with. Hector is incredibly professional and really went above and beyond to ensure I was happy with the end result. I certainly recommend Genesis!

Hector and his team did a full renovation of my 1960s flat, including boiler, central heating, electricity, bathroom, kitchen, plastering of walls, floors, and painting. From the start Hector impressed me with his attention to detail. He suggested good improvements to the original plans, and had solutions to problems that had stumped the other builders I had been talking to. I trusted Hector to delivery premium quality rather for my home and his team lived up to that expectation. The plastering was especially good. Hector is well organised and advised to have every little detail written down so we can ensure we were on the right page. Along with clear timelines for when materials needed to be ordered for this kept everything running smoothly, and the build completed on time. Hector's man Wilson managed the team day to day. He was always polite, friendly, and helpful when I dropped by to see how the work was going. There were a few small snags after the build (perfectly normal and to be expected for this kind of work) and Wilson and his men sorted them out quickly without any hassle. No complaints from me, I would recommend Hector and his team for your home renovation.

Hector and Nando have been professional and productive from day 1, we are lucky to have them taking on the job. Would recommend and use next time too!

Hector's team with Nando at the helm did a fantastic job with soundproofing our living space and installing a new kitchen. They paid attention to detail, functionality, and aesthetics, making suggestions to improve our original plans along the way. Everyone in the team was polite and incredibly hard-working. They were a pleasure to have around and we are very happy with the results.

We had a great experience with Hector, Wilson and team. Very professional and hard working team, who did our entire 4-5 bedroom house renovation. We came roughly every week to check out progress, and found the pace really good. We had new everything (heating, electrics, plumbing, kitchen, 4 bathrooms etc) and it took roughly 12 weeks, which is as Hector had predicted. The team came in for a few weeks to finish the snagging after we’d moved in, but for me that is as expected and some snagging things you can only properly notice once you’ve moved back in. Hector is a busy chap, But I was very happy to deal with Wilson - who headed up the renovation on our house. Wilson’s communications were super, and he (and team) ensured everything was perfect before leaving us for the last time. I would very much recommend again, and I would hope to use Genesis again. Note that this is my 4th project (used other builders before) so I feel I know what I’m looking for, and I’m very organised when it comes to a reno project. If you’ve not done a project before, ask hector for clear timelines of when you should order items, when certain plans etc are needed, to keep a project running along smoothly.