Empire UPVC & Roofing Specialists LTD reviews (487)

Professional Company, detailed estimate listing exactly the work to be undertaken, excellent communication through office,work completed as promised and as far as I can see to a high standard. Very pleased to have chosen Empire from three quotes.

The repairs were carried out carefully, swiftly and to a high standard. Extra care was taken to ensure carpets did not get dirty, and that the kitten did not escape while they moved items in and out! The rotten wood was replaced, felting was laid neatly and flashing was used to provide extra protection. The lads were able to get on with the work with minimal disruption, and I was happy to leave them to it. Pleasant, knowledgable and professional, I will recommend Empire to neighbours who are also looking to get some work done. Thank you!

Great work and even took photos to show what had been done. Highly recommended and would certainly use again.

Good communication, efficient service, small job done quickly & professionally. Thanks v much

Great company. They responded immediately after my job went out via the app. I felt that I was in good hands from the start. They did what they said they were going to do and let me know how the job went after completing it.

I had new felting on a flat roof in Nov 2019. The experience from start to finish was excellent. It seems that good old fashioned customer service is a priority for this business and although you may pay a little bit more than other companies, you get peace of mind. Chris (the owner) contacted me promptly after inspecting the roof and explained the job to me in detail. On the day of the job, the roofers arrived on time. They were tidy and happy to send me photos of every stage of the job. Even when there was a small problem to rectify, Chris responded quickly and his roofers came back to make good. The finished flat roof was completed to a very high standard. I would not hesitate to recommend this company to anyone looking for a reliable company who puts the customer first and wants a first class job done.

I am very pleased with Chris's work, the new roof looks fantastic! Chris's quote is very detailed and price is reasonable compaired with others, he was always amazingly reachable whenever it was, he also kindly allows my builders to use the scalfoding for few more weeks to get external decoration work done, which I really appreciate. Chris amazingly clearly knows all work progress in mind even he manages a few jobs at the same time. he even could provide a very good solution himself for one challenging issue quickly, which I am really happy with it. Chris is very exicted about his job, no wonder his business has been so successful, he should be definitely proud of it. Although the job was done with minimum fuss, but for such a big job with challenging weather in winter, it was expected and I fully understood. Thanks Chris for your great work! I strongly recommend.

They were fantastic, did a very good job and were quick. I would highly recommend Empire to carry out your job.

We can't thank Chris and his team enough. We received a detailed quotation, and no pressure. Chris was always contactable, and easy to talk to. From the moment they arrived at our property, the guys were courteous, polite and kept us informed of the progress at all times. We ended up having the whole roof retiled , at our request. We are so pleased with the results and would highly recommended Chris and his team without a doubt.

I had an overall good experience with Empire. They showed up at the scheduled time, did the job nicely (applying torch on felt) and then provided the guarantee. I am not very happy about the footmarks on the felt (only noticeable when there is frost), but I suppose it couldn't have been avoided (?).