Windows and doors reviews (152)

This man talks rubbish, he posted a job for his front door to be repaired, when I visited his property he lived in a rather untidy road and there was no real problem with his door. I found out that he was a tenant not a owner and this job was a waste of time so I didn't send a quotation. I received a message from the customer saying that he would leave me a bad review if I did not send a quote so I did send a quote not wanting the job anyway. A couple of days later he contacted me with another job for a bay window I spoke to his customer arranged a time to visit and measured up. I explained that i need a 50% deposit for any order and then full payment on completion and the lead time would be 2 weeks from order date to installation. At this point all was fine 5 days on he contacted me with another job. Great I thought I visited the 2nd property measured up told him the cost and he asked me to order the 2nd window and agreed to pay the deposit that evening. I ordered the window and paid for it that day expecting the deposit to be paid that night. NO MONEY WAS PAID FOR OVER A WEEK. I was now out of pocket for this man on 2 jobs with only promises to go on and NO SIGN OF PAYMENT for the 2nd job. By now the 1st job windows was ready for installation still NO PAYMENT for the 2nd window that was ordered. We fitted the windows and finished in the dark as the job was bigger than expected. Yes there may of been a few issues nothing serious maybe some over paint. PAY YOUR BILL RONNY

Ok this mans description is clearly not what happened. Firstly this job is located in Streatham south London the father lives in the countryside near Southampton somewhere. This fact is important, the job was booking in for a Thursday and due to weather was not completed until the following day Friday this was a must finish job as the customer was LEAVING THE COUNTRY on MONDAY morning for AUSTRALIA for 6 MONTHS. The father was there on the Friday to sign the job off when we finished and was happy with the work and said that we would be paid that night. When the daughter came home later that night she was not happy with the key hole escutcheons she didn't want the expensive ones that we fitted but the cheap ones that came with the lock kit. I contacted her the next morning and arranged to revisit her that afternoon as I knew that she was leaving the country on MONDAY MORNING for AUSTRALIA. We changed 1 of the 2 escutcheons and agreed to pop back the following Thursday to fit the final escutcheon when the father would be there. When I asked for payment I was told NO not until the job was finished by the father. He lives somewhere near Southampton she is going to AUSTRALIA the next day for 6 Months. I asked 4 times and was told no 4 times. So I started to take my goods back. I was not rude didn't shout or sware. I just started to take my goods back to protect myself from not being paid. She would of had her old door reinstalled and her deposit refunded.