Sometimes there are regulations and conditions that the home-owner may not be aware of, even on what seems to be the smallest of plumbing jobs, so we may not think to ask the tradesman about them.
James explained the ins-and-outs of what was required for the job we asked him to quote for without any need for questions or prompts from us, which cemented the feeling of confidence that we had found the right person to solve our problems.
Added to that, James is a very easy person to get along with, his rates are realistic, the finished job is great quality - and he took the time to hang around for a while after the work was done to make sure there were no problems once the water system was back up to full pressure.
Based on our experience of James attitude and the quality of his work, we would highly recommend his services.