S E Building Services

Rating: 4.9 out of 5

S E Building Services reviews (201)

  • Review from catherine52067, Bexleyheath
    Rating: 5 out of 5
    Review left on 21 Feb 2020
    Shower pump replacement
    I found this service to be very satisfactory. He came to complete the job only 2 days after first speaking to him. Job was completed to a very good standard.
    (Updated on 3 Mar 2020)
  • Review from sandra_136, Rotherhithe, London
    Rating: 5 out of 5
    Review left on 19 Feb 2020
    New Shower Replacement
    Jacques did a fantastic job. He was very professional and polite. He put me at ease and his quality of work is excellent. I will definitely be using him again.
  • Review from a_mackay, Airdrie
    Rating: 5 out of 5
    Review left on 12 Feb 2020
    Dishwasher removal and installation
    Jacques talked us through possible work and explained everything in detail before quoting. Kept up same great communication during job, finished ahead of time and kept costs down. Very pleased and would definitely recommend.
  • Review from cppa, Glasgow
    Rating: 5 out of 5
    Review left on 6 Feb 2020
    New thermostat and shower to be installed
    Straightforward,no fuss.Completed job when asked always appeared when he said . Would recommend.
    (Updated on 7 Feb 2020)
  • Review from lipleyandparker, East Dulwich, London
    Rating: 5 out of 5
    Review left on 10 Jan 2020
    Record Console Tiling
    Great tiler. Nice bloke worked hard
  • Review from m0hini, Blackheath, London
    Rating: 5 out of 5
    Review left on 4 Jan 2020
    Bathroom upgrade!
    Good job! Jacques was very friendly, practical and did a good finish
  • Review from michaelhedge, Wanstead, London
    Rating: 5 out of 5
    Review left on 24 Oct 2019
    Make a skirting from tiles for our bathroom
    Jacques was absolutely fantastic, he had a really can do helpful attitude and did a great job on the tiles in our bathroom as well as brilliantly fixing a pocket door. I'd highly recommend him and will definitely use again in the future.
  • Review from duncanhope, Greenwich, London
    Rating: 5 out of 5
    Review left on 23 Oct 2019
    6.5sqm metro tiles, kitchen wall/splashback, ready asap
    Tiling and finishing touches to a new kitchen. Jacques was quick to quote and offer advice where needed. Very pleased with the result!
  • Review from philippa_90, Rotherhithe, London
    Rating: 3 out of 5
    Review left on 18 Oct 2019
    Retile around shower and bath
    Jacques did the work to a high standard and did some extras to make sure that the tiles were lined up and sealed properly, as he found a few issues when he stripped it down. Also all on time and to cost, including getting the tiles. However, when I couldn't get over to the flat the evening that he finished as I'd said, and so messaged and said I'd do so and pay tomorrow instead of that evening, he reacted very aggressively. I missed his call back as I was putting my child to bed, and he called me 4 times in an hour and left an voicemail saying he would 'take action' (which as he still had the keys to the flat felt threatening). When I called him back, he didn't let me speak to say that I would be happy to pay that evening if it was such a problem, instead he said I was ignoring him because I hadn't called back for just over an hour and that he'd be taking me to court. When I managed to explain and he continued to blame to for not answering my phone. I paid him straight away that evening but that night I also had a missed call from him at 1am. It left me feeling shaken and was a very unpleasant and unnecessary end to an otherwise well done job. I understand that you need to ensure clients pay on time but his way of dealing with it was no way in proportion to the situation.
    (Updated on 24 Oct 2019)

    Answer from tradesperson:

    This client fails to mention the following: The job finished around 2pm and she was sent detailed pictures of work.She then arranged not to pay immediately, but to come look at it after 5pm and then pay.I received a text message from her around 6:30pm stating that she could not make it to the flat and would pay the next day after visiting.As this was in contradiction to all arrangements, I phoned her immediately.She did not answer and I waited another 15mins before calling again.Once more she did not answer.I then phoned her husband's number with no reply.After another 30 mins I phoned her again with no reply.I then phoned a fourth time stating that if I do not hear from her I would be forced to take further action to recover the money she owes.Within minutes she phoned back being very affronted.As she mentions, I bought all materials and did the job to a high spec.I even helped her to get parking permits for her premises( she wanted me to park a block away on free parking and then carry all to her house) The least I expect is to be paid on time, and if not, to have advance notice of that. A service has been delivered to a very high standard and with extras included. Material cost and convenience came at my cost.Why should I be chasing payment? In regards to a phone call at 1am, I find it hard to believe as I am usually in bed by 11pm to be ready for next days work.I furthermore also have card payments available now for on the spot settlement, to avoid these situations.

    Reply created 24 Oct 2019
  • Review from baco_81, Rotherhithe, London
    Rating: 5 out of 5
    Review left on 1 Jul 2019
    Tile replacement of bathrooms
    Good job, on time,reasonable price And had solutions for all problems.
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