neil23335, Alexandria
Rating: 1 out of 5
Gas boiler service and sludge removal
My gas central heating wasn't working efficiently in that nearly half my radiators were cold at the bottom. I was concerned at the increased cost to heat my home as a result of this.
I knew the job might not be the easiest to fix so I advertised it together with an annual boiler service to make the job more attractive.
Kristian responded and attended within 48hrs. Unfortunately he prioritised servicing the boiler although he did leave promising to give me an estimate for the remainder of the work and reassuring me I would be a priority
He never came back. I tried contacting him usually without success but on one occasion he did return my call. On that instance I had to remind him who I was and about the outstanding job. He promised to call me back later that day and arrange a date for the following week. He didn't call back and the work is still outstanding.