Richardson Gas & Heating Engineer

Rating: 4.9 out of 5

Richardson Gas & Heating Engineer reviews (356)

  • Review from MyBuilder user from Renfrew
    Rating: 1 out of 5
    Review left on 13 Dec 2024

    Inspection and test of four gas appliances

    Expected between 1 and 1.30. Texted to say was running late. Text again to say just completing job. I cancelled job and was told they would get in contact for visiting following week. No contact was made. Very disappointed!

    Answer from tradesperson:

    Hi John, Apologies I have only just picked up your review due to not being on MyBuilder that much anymore. Hope you had a good Christmas and new year. Sorry the disappointment with our services, as said we got held up on other jobs with unforeseeable issues that we couldn’t leave until sorted. I contacted you to let you know we were running late due to this. You the replied you had to go out so you cancelled the job. I then messaged apologising for any inconvenience caused and told you that I would contact you with my next availability, not for visiting the next week, I messaged you this on the 29/11 1423 (if you need to check). Again apologies for any inconvenience cause by this. I hope you managed to get it sorted, If not we are still more than happy to arrange and get this sorted for you as we know it’s hard to get specialists for the aga side or things. Best to text if you do need our services. Thanks Kristian (Richardson Gas & Heating Limited)

    Reply created 7 Jan 2025
  • Review from Thomas, Glasgow
    Rating: 5 out of 5
    Review left on 3 Dec 2024

    Replace Boiler

    After contacting to replace a 25 yr old floor standing boiler for a modern boiler, Kristian agreed to visit to provide a quote. He promptly provided a quote and managed to fit me into his schedule at short notice – on a Saturday. He ordered the materials including smart thermostat and smart TRVs which he brought on the day of the job. He carried out the work on his own and worked late to ensure that the new boiler was working prior to our family moving into the home. He installed the new boiler to a high standard and setup the smart controller showing me how to operate. Thanks for all your help.
  • Review from Alan Phillips, Helensburgh
    Rating: 5 out of 5
    Review left on 29 Oct 2024

    Fluless

    Thanks for fixing the fire with which we had issues. Efficient and friendly, would definitely recommend 👌
  • Review from Robert, Paisley
    Rating: 5 out of 5
    Review left on 18 Oct 2024

    New combi boiler install

    New boiler install - First class. Great communication, on time, fair price. Would recommend to anyone.
  • Review from MyBuilder user from Bathgate
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Gas certificate and installation new food trailer set up.

  • Review from MyBuilder user from Glasgow
    Rating: 5 out of 5
    Review left on 16 May 2024

    Noisy pipes

  • Review from Shirley, Glasgow
    Rating: 5 out of 5
    Review left on 7 May 2024

    Gas central heating replacement

    Very happy with my boiler replacement. Job was done very quickly and efficiently . Communication was good and they tidied up so well you wouldn’t know they had been working for 6 hours. Would definitely recommend this company.
  • Review from Customer of Richardson Gas & Heating Engineer
    Rating: 5 out of 5
    Review left on 27 Mar 2024

    Fitting new boiler and additional radiators

    We are very pleased with the service, quality of work, price and communication that we received from Kristian. We needed an existing boiler to be replaced and a number of radiators to be added, along with extensive pipe work, as well as a solution to the low pressure of hot water in our kitchen. After being repeatedly fobbed off and blanked for months by another engineer whose quote we had originally accepted, Kristian quoted a lower price, did the work within 3 weeks, precisely as promised and kept in touch throughout. No b***sh** either. I would not hesitate to employ Richardson heating again and would highly recommend them to anyone planning gas or plumbing work in the Dumbarton or Helensburgh area.
    (Updated on 28 Mar 2024)
  • Review from Carrie, Johnstone
    Rating: 5 out of 5
    Review left on 19 Mar 2024

    Move boiler

    Great service and completed the job on time and very neatly
  • Review from neil23335, Alexandria
    Rating: 1 out of 5
    Review left on 10 Feb 2024

    Gas boiler service and sludge removal

    My gas central heating wasn't working efficiently in that nearly half my radiators were cold at the bottom. I was concerned at the increased cost to heat my home as a result of this. I knew the job might not be the easiest to fix so I advertised it together with an annual boiler service to make the job more attractive. Kristian responded and attended within 48hrs. Unfortunately he prioritised servicing the boiler although he did leave promising to give me an estimate for the remainder of the work and reassuring me I would be a priority He never came back. I tried contacting him usually without success but on one occasion he did return my call. On that instance I had to remind him who I was and about the outstanding job. He promised to call me back later that day and arrange a date for the following week. He didn't call back and the work is still outstanding.
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