Paragon Plumbing

Rating: 4.6 out of 5

Paragon Plumbing reviews (61)

  • Review from thomas, Manchester
    Rating: 5 out of 5
    Review left on 11 Oct 2025
    New shower fitting and shoring up urgently
    Excellent job, exactly what was needed and to a great standard with good comms through 👍definitely would hire again!
  • Review from Rachel, Manchester
    Rating: 5 out of 5
    Review left on 9 Oct 2025
    Replacement of 1 toilet
    Friendly and very fast at replying to messages. Replaced 1 toilet. Good price for the job and left my house tidy. Would recommend.
  • Review from MyBuilder user from Hyde
    Rating: 1 out of 5
    Review left on 22 Jul 2025
  • Review from Ken Cheng , Glossop
    Rating: 1 out of 5
    Review left on 3 Aug 2024
    Shower repair at Gamesley
    The guy called Steve he checked my old shower said its not working so he asked me to buy a new shower but still looks the same as the old one which he said its not working, and he said he will be back check it with electricians and he said nobody coming, finally he showed up week after, because he was busy with swimming with his daughter or something else, today he opened my main box and said some cable burned black he cant do nothing then just left, so poor his service

    Answer from tradesperson:

    This is very unfair. I fixed the job in hand. Your electrics were more than faulty to which I advised you to call the electrician you had originally to fix the problem

    Reply created 5 Aug 2024
  • Review from ak1991, Manchester
    Rating: 1 out of 5
    Review left on 27 Jan 2024
    Extensive bathroom refurbishment + fitting of toilet
    Unfortunately, the experience is unsatisfactory. Despite initial promise from Steve in pricing and communication, the performance was lacking. Problems Inconsistent Work Hours: Steve worked 4 hours per day, starting at 9/10 and leaving by 1 or 2 , prolonging the project and raising doubts about commitment. Delayed Completion and Broken Promises: Despite assurances via Whatsapp, the completion date was repeatedly delayed, causing inconvenience. Premature Payment Demand: Steve demanded full payment with an incomplete job- the bathroom door hadn't put on, questioning professionalism. Unjustified Payment Advances: Advances for van issues were granted in good faith, but trust was seemingly taken advantage of. Neglect in Addressing Leaks: Post-completion leaks from toilet and sink were not prioritized, showing a lack of responsibility. Poor Communication for Issue Resolution: Steve's communication and organization declined when problems arose, with significant delays in addressing issues. Long Delays and Lack of Responsiveness: Fixing a toilet leak took over four weeks, with unresponsiveness to messages and calls, indicating poor professionalism. Lack of sincerity of apology: Despite delays and inconvenience from a broken toilet, Steve offered an insincere apology, showing a lack of accountability. In conclusion, my experience with this builder has been negative. I caution clients to consider alternatives, avoiding the frustration I endured.

    Answer from tradesperson:

    This job came an awful time in my career with a few issues namely with transport, but more to the point my health This job was finished to a great standard Because of all the remedial works initially out is behind a little. We still achieved our goals and the customers ideas. Unfortunately we didn’t see eye to eye on a couple of small issues

    Reply created 10 Jun 2024
  • Review from valeria15312, Manchester
    Rating: 5 out of 5
    Review left on 5 Oct 2023
    Installation showet slidind doors/old screen removal
    Steve’s installation of my 2 shower sliding doors was great. He did a very precise job and left my toilet clean. He was able to find me a good deal on both installation and doors quality. Will use him again most likely.
  • Review from doug49545, Bury
    Rating: 5 out of 5
    Review left on 4 Sep 2023
    Leaking monoblock kitchen sink
    Absolutely Brilliant. Steve did a great job replacing a faulty kitchen monobloc tap and refitting a poorly installed sink.A very fast response and mega reasonable price for the work which was completed in a timely manner. 5***** for a great job many thanks Steve.
  • Review from oakes_80, Hyde
    Rating: 5 out of 5
    Review left on 1 Sep 2023
    Tap needs tightening
    Very pleasant, efficiant, resonably priced. Thankyou. Definaitly use again. Highly reccomended. X
  • Review from b72383, High Peak
    Rating: 5 out of 5
    Review left on 14 Aug 2023
    New bathroom to be fitted, tiled and painted
    Steve is a highly skilled pro with great attention to detail. We would definitely hire him again. The work was of a high standard and Steve was communicative and proactive throughout.