Krystal landscapes
Krystal landscapes reviews (72)
Review from Customer of Krystal landscapes Review left on 19 Jan 2018Rating: 5 out of 5This was a challenging job that was professionally completed by an affable and diligent company. A pleasure to deal with Bruce and I will definitely consider using them again.Review from Customer of Krystal landscapes Customer of Krystal landscapes
Review left on 10 Jan 2018Rating: 5 out of 5Paved front and rear garden
I must say we were totally blown away with the end result to our newly landscaped garden. Bruce has an infectious enthusiasm, and with his passion was the prime reason we went with him over others. He and his team, are hard working and conscientious and their attention to detail was second to none. They are all very friendly, polite and nothing is too much trouble. Their one aim is to do a really great job and make you happy. We would and have already recommended him to friends and family.Review from terry_558, Northampton terry_558, Northampton
Review left on 22 Nov 2017Rating: 5 out of 5(Updated on 6 Mar 2019)Our front garden needs some attention
Bruce and his team from Krystal Landscapes has transformed our garden and has made it a pleasure to walk up the path. Low maintainable as we wanted it to be yet lots of evergreen planting to look good all year round. He was very accommodating, totally trustworthy and checked with me throughout the project. He was able to work to our specification and improve on our ideas. We will be asking for a quote for another job in the new year 😀Review from kanny10, Northampton kanny10, Northampton
Review left on 8 Nov 2017Rating: 5 out of 5(Updated on 15 Nov 2017)Pave a very small path
Fantastic experience with Bruce. I was really impressed. It was work at an elderly lady's home and he was professional, polite and punctual. Bruce is the kind of person who is willing to do the job the right way and not cut corners and I wouldn't hesitate recommending him. He really wants to do the best for you, even if it's a small job or fixing other people's mistakes. Thank you so much Bruce.Review from sean_418, Wellingborough sean_418, Wellingborough
Review left on 1 Oct 2017Rating: 5 out of 5Prepare ground for hot tub
Great friendly team, listened to what we wanted and flexible when we changed the design. Did have to chase a couple of times to come back to complete the jobs, but we did add extra from initial quote. Really nice people to have in your home. The finished work looks amazing much better than we could have imagined.Review from ced6060, Northampton ced6060, Northampton
Review left on 27 Sep 2017Rating: 5 out of 5(Updated on 6 Mar 2019)Removal of weeds - Decking throughout back garden
I hired Krystal Landscapes to revamp my whole back garden with decking and fencing. The garden was in a very bad state and was cleared completely by Bruce and his colleagues. Bruce gave some good ideas on the design for the garden and was also open to any changes I requested and was keen to see if I was happy with the work by checking in on a regular basis. The work completed was carried out to a great standard. I am now thoroughly happy with the way the garden now looks and my family are shocked at the difference from how it used to look.Review from Customer of Krystal landscapes Customer of Krystal landscapes
Review left on 5 Jul 2017Rating: 5 out of 5Patio garden 14ms
Bruce and team came in to revamp our garden with new patios, sleeper beds, artificial grass and new fencing. So a complete overhaul. Bruce made suggestions with new ideas, which added to the overall finish. We changed the design slightly as the job progressed, and Bruce was happy to accommodate the changes. The team were always on time, and did what they said they would do. They were very polite, and kept the area tidy. We are delighted with our new garden. The standard of work is very good and has surpassed our expectations. We would and have recommended Bruce and very much enjoyed their company.Review from debbiep1, Wellingborough debbiep1, Wellingborough
Review left on 22 Jun 2017Rating: 5 out of 5(Updated on 6 Mar 2019)Garden revamp-Replacement fencing-patio
We hired Krystal Landscapes to revamp our whole garden with decking, a new lawn and to replace our fencing. It was in a mess and they had to work very hard to clear all unwanted fencing, tree roots, unruly bushes and rubble before any work could be started. Unfortunately at the start of the job Bruce and his team were hampered by bad weather, however they all worked extremely hard to complete the work even though it took longer than scheduled. Bruce was very open to any changes we requested and all the work completed was carried out to a very high standard. The garden now looks amazing and we are very pleased in what they achieved. From completing our garden our next door neighbour also hired them to replace their fencing and we asked them to build and replace our back gate, which we are very happy with and now completes our garden perfectly. A huge thank you to Bruce and his team who performed a miracle in transforming our garden. We would highly recommend to family and friends.Review from garry1961, Bedford garry1961, Bedford
Review left on 20 Jun 2017Rating: 1 out of 5(Updated on 8 Nov 2017)Garden slabing approx 110 metres
Took the job and deposit knowing what was to be done. Waited 5 to 6 weeks for them to come to start then turned up and said was not happy to do work any more as not sure he could do it properly!!! Now having to start all over again to get job done.Answer from tradesperson:
I’m sorry you feel this way . I could do the job but when you wanted special pool Slabs around your pool it changed yes I said I can do it but as time when Tom I realised I couldn’t do 110% for you and I couldn’t have that I did tell you and explain all this , I was just being honest and in my eyes that is the only way to be . I also gave you your deposit straight back witch you failed to mention when you said what you did about me . If I feel I can’t give any customer at least 100% then I won’t do a job if I can’t do it right then I want do it at all and as I never layed them sort off Slabs that the pool required I wasn’t risking it . I did say I would do the rest of the job but you declined . I never have or ever will give less than 100% for my customers. Thanks Bruce.
Reply created 8 Nov 2017Review from Customer of Krystal landscapes Customer of Krystal landscapes
Review left on 26 May 2017Rating: 3 out of 5Redesigning a paved piece of sidegarden
Although we initially hired Krystal Landscapes we have mutually decided against using them for several reasons: 1 - they never came through with anything in writing to give us a breakdown of their verbal quote. This was despite several reminders from us and promises from them that they would drop it off. 2- having to chase them for a response after they said they would get back to us and didn't 3 - I appreciate that Bruce may currently have personal reasons for not being able to go ahead with our job at present but it has been a disappointing saga since April when they first came to see us as they were due to start next week. We have lost 2 months and now have to start again.