Genesis London reviews (229)

Hector and his team did a complete renovation of my bathroom. Whilst the job was completed a few days later than originally plan due to additional ground work required, the renovation was done nicely. At the end of the job, His team left the property in a neat and clean order. I am happy with the overall end results. I will seek Hector's expertise again for any future works.

Hector and his team did a very good job for us in building our cupboards. He was also very helpful with advice and was also happy to make changes when suggested. The work was finished on time as well as within budget. We would be happy to ask him to come back and do more work for us.

Hector and his team worked hard to get the job completed. I will recommend Hector for Bathroom jobs. Thanks Hector for finishing the job in one week. Victor Kumar

Hector and his team did a very good job. Special thanks to the tillers Victor and Luis who achieved high standards. The works were completed on schedule and Hector is a very responsible person. I was very pleased with the outcome, and will call him again for further jobs.

We ended up hiring Hector to refurbish the whole of our downstairs including, new kitchen, new bathroom extended into the house, lounge and hallway including banisters. A very honest and genuine builder. The job was completed to a high standard, the results were beautiful.

A very good job. we had our front door painted. they spent hours and hours on it. It looks amazing. What more can I say? :)

Hector arrived on time, was reliable and advised me what the possibilities in my bathroom were. He was reliable and trustworthy and I could leave him to get on with the job while I went to work. It wasnt a huge job but there were lots of little fittings and small details that he completed quickly and cleanly and for the agreed fee. Very reasonable and very professional. I would use again without hesitation.

Hector did a great job. Our tap was leaking and the pressure in the shower was rubbish. He came round on a Saturday (on time), quickly discovered the cause of the problem, drove to a plumbers shop to get the part, came back and fixed it within an hour. Absolutely brilliant - I'm very happy with the quality of the work and he charged half of what others had quoted. I would definitely recommend him and use him again myself.

Hector recommended a powerflush to unblock a radiator. This cost £280 and didn't work. He then said the radiator would need replacing, which cost £190. I don't understand why we didn't do this cheaper option in the first place.Then my central heating then started overflowing but despite numerous visits, Hector could not diagnose the problem. He finally suggested the concrete floor would have to be dug up, at a cost of £300. Before doing this, I got a second opinion. This plumber turned the pump down to its lowest setting, and tightened three valves that had been leaking. This solved the problem. Hector also fitted a gas fire, but the gas pipe was fitted to the front of the wall and looked terrible. I had to pay someone else to drill through the wall. So as well as having no central heating for a month, fixing these things ended up costing me a lot more than it should have done. He later refunded me the money I had to pay another plumber (£95) to fix my central heating.

I am sorry to be unable to give Hector a completely good rating even though he is indeed a very capable, serious and honest person. Unfortunately he delegated large parts of the job to people who in spite of their hard work and effort, were simply not skilled enough, some aspects were frankly very badly done , and I ended up having to keep an eye on the work and even fixing things myself. To be fair, Hector dealt with my complaints promptly, courteously and without trying to wriggle out, and in spite of everything, I would still recommend Hector provided you ensure he does or supervises the work himself.