I got in touch with Derek West of D West & Sons for a condensation issue I had with a exposed pipe in my kitchen, which was resulting in mold and aggravating my Asthma.
I couldn't have been more impressed with Derek's knowledge, sense of urgency and good communication and customer oriented skills. He explained clearly as to what was causing the condensation, the remedy, sent me the link of the shop where I could buy the materials and when he learnt I was under the risk category and self isolating, he even drove to me to drop off the laggings (free of charge) He didn't let me pay towards the fuel either. Goes to show he's not out there just to make money and takes "duty of care" towards his clients seriously. I highly recommend Derek based on my aforementioned experience.