Essex Painters and Property Services

Rating: 4.6 out of 5

Essex Painters and Property Services reviews (104)

  • Review from sheila56352, Dartford
    Rating: 5 out of 5
    Review left on 13 Dec 2018
    Wooden gate to be fixed securely to concrete post
    The job was carried out to our satisfaction.We hope that the gate will remain fixed for a number of years .
  • Review from emma75_18, Brentwood
    Rating: 1 out of 5
    Review left on 5 Nov 2018
    Fencing and decking needs replacing
    My review is a mixed one so I will start from the beginning and let you make your own mind up. The job I hired Andy for was to get some new fences and to have my decking replaced. I was quoted £3k and then after he had taken the top part of the decking up he called me and said the joists were all rotten and it would cost another £700. I had no choice but to agree because he had started the job. I have since spoken to many people and they have confirmed the job should only have cost £3k and you should always replace all of the old decking and you cannot charge more for a job half way through. I also need to add the although the fences were of good quality the gate he fitted has gone out of shape and needs replacing after 6 weeks. The wood that he put up to fix my neighbours gate broke within 2 weeks. The decking job was brilliant however this was outsourced to two great fitters. Andy did not give me an invoice for the job even though I requested one. Last but not least, Andy comes across as a really nice guy. He is very well presented and he has a side kick who is hilarious and even sings on cue. However in my opinion Andy is a great sales man who takes part of the profit earns from the job and outsources all the work. So if you cut out the sales man you get the same quality job a hell of a lot cheaper. Sorry Andy but I have to be honest.
    (Updated on 6 Mar 2019)

    Answer from tradesperson:

    I can’t believe you have given us this terrible feedback . You went away on Friday we wanted to make you happy after your divorce and get the whole fence and decking completed by Monday when you returned , once I lifted the old decking up the frame underneath has detoriated which meant I had to call you and get your permission you change the frame which I Must state I only charged you materials for this not the labour , I then instructed two of my friends who are carpenters to help me complete In such a tight deadline. The fence we installed was a very high quality fence and gate I have been back recently and you have not changed the fence and the job looks amazing , why do you have to lie and slander my company . I must state I also took all of your rubbish and fixed your neighbours fence for free as you agreed a quick fix to stop your dog getting out . Please review your feedback and maybe try and be honest . We are an extremely qilulaified and competent company who never cut corners .

    Reply created 31 Jan 2019
  • Review from ray30693, Cambridge
    Rating: 1 out of 5
    Review left on 21 Aug 2018
    Replace shower tray
    Mr Roberts was a disaster. 1. He asked to be paid in cash and promised a receipt and itemised bill. I paid him but he never gave the receipt or bill, despite my repeated requests over several weeks. 2. His workmanship was faulty and I had to spend another day fixing his mistakes (details available on request). 3. He charged me for large expensive items which, it turned out, could not be installed because he had measured the room wrongly.
    (Updated on 31 Jan 2019)

    Answer from tradesperson:

    What an absolute disgrace , you are a dishonest man , when I arrived to your property we agree a price , the materials were about £350 , I stated I haven’t that kind of money around me , you then insisted on going to the cashmachine to withdraw the money out for us . You wanted me to use old tiles in the garage that didn’t match and old adhesive , I was extremely reluctant to do this but did it. I also went above and beyond driving 3 hours to get your particular shower screen for you that you chose and measured not me . Once again I feel violated and extremely upset you have to be dishonest . I must also state sir , you are renting the property out to so many people , maybe a complete bathroom and shower replacement is what you need then you are not fixing problems all the time . I have also agree several times to come and have a look and you kept on saying I won’t be there unless you can get there after 9 pm well I’m sorry I don’t work at 9 pm in people’s houses

    Reply created 31 Jan 2019
  • Review from chris_25nk, Chelmsford
    Rating: 3 out of 5
    Review left on 15 Aug 2018
    Remove a pedestal sink and cap off pipes - this week?
    We were happy to have him booked in, but unfortunately something came up out of his control so we made other arrangements. Seemed to know his stuff.
  • Review from hilary21818, Chelmsford
    Rating: 5 out of 5
    Review left on 14 Aug 2018
    Refit acrylic shower panel
    Andrew did a fantastic job very quickly! He worked really hard and stayed late to give us the use of our shower back! He was professional, tidy, clean and went above and beyond to do the job. Would recommend him to anyone!
  • Review from charlieford_79, Rochford
    Rating: 3 out of 5
    Review left on 11 Aug 2018
    Prep and paint of office and corridor walls.
    Job started off well, towards the end however we had some issues with darker patches of paint in some areas. This was raised as a concern, and we were told that they would be back the beginning of one week, by the end of that week nothing more had happened. The exact same again the next week. Unfortunate, as other aspects of the job we're completed which we are happy with. This now means, we must sort other arrangements to fix the issues.
    (Updated on 13 Aug 2018)
  • Review from julie75905, Rayleigh
    Rating: 5 out of 5
    Review left on 26 Jul 2018
    Handle on toilet broken
    Excellent service. Honest and reliable. Thank you
  • Review from dawn_871, Braintree
    Rating: 5 out of 5
    Review left on 20 Jul 2018
    Fill crack on external render wall and paint.
    Completed my job at very short notice and am very pleased with their service. Will use them again.
  • Review from ashfordg, Chelmsford
    Rating: 5 out of 5
    Review left on 26 Jun 2018
    Timber cladding maintence
    Team were positive about doing a good job
  • Review from raj4179, Chelmsford
    Rating: 5 out of 5
    Review left on 14 Jun 2018
    Shed Roof repair
    Andrew estimations were spot on. Quality of work : 10/10. Highly recommended..
    (Updated on 28 Feb 2019)