Essex Painters and Property Services

Rating: 4.6 out of 5

Essex Painters and Property Services reviews (104)

  • Review from Cassie , Westcliff On Sea
    Rating: 5 out of 5
    Review left on 26 Oct 2024
    Urgent repair needed on flat roof.
    Andrew and his team have been absolute lifesavers for me, from carrying out emergency flat roof repairs, to assessing and fixing other roofing problems that previous builders failed to fix correctly the first time. Very considerate, polite, reliable and respectful, I will continue to use this company for any further projects/work needed. Thankyou so much Andrew and team!!
  • Review from Julija, Witham
    Rating: 5 out of 5
    Review left on 14 Oct 2024
    Tiling/plumbing
    100% recommend.The guys done amazing job.Very professional,reliable,friendly,fast and doing quality jobs!Had an idea how I want my bathroom to be done but not exactly, guys helped me with choices and my bathroom looks amazing as new in no time!
  • Review from Denis, St Johns Wood, London
    Rating: 5 out of 5
    Review left on 5 Oct 2024
    Replacing toilet macerator
    Great experience with Andrew - very good communication, positive attitude, got the job done (macerator replacement), reasonable pricing for central London. Recommended!
  • Review from John diamond , Chelmsford
    Rating: 5 out of 5
    Review left on 29 Sep 2024
    Urgent front step
    Andrew Completed a professional job on time and within agreed budget . He has also given me a step that we are extremely proud of as only a skilled professional could leave a finish like he has . Will be recommending and will be using Andrew and his team again. All the best Dr John Diamond
  • Review from opencesame, Bishop's Stortford
    Rating: 1 out of 5
    Review left on 26 Jul 2022
    Repair to Summerhouse roof or replacement.
    BEWARE...Initially did a minimal repair job for me BUT begged strenuously for extra new work he saw I had intended proposing his work would excel any other lower quote already obtained and make me proud. I gave him the work. It was a shambles failing on many levels breaching his contract. Took 5k to pre-order materials but instead went to "Pleasureland", then grabbing off the shelf on days he attended. Final day he finished (May/8.15pm demanding immediate 4k end payment (total £14k+) Next day in daylight a plethora of unprofessional faults presented. Bulging soffits more akin to hammocks! After a hailstorm the EPDM roof leaked damaging ceiling & floor. Andrew ignored requests to return until confronted, when he was then verbally abusive followed by brief visit with promise to fix (which subsequently failed following rainfall). He then disappeared ignoring all calls/texts & 9 weeks later I have an unusable building, proven with videos, photos, 3 independent assessments, showing enormous failures with recommendation it is unsafe and needs removing and rebuilding or a half rebuild with no guarantee attached costing circa 10k! Despite the deep upset and extreme stress caused, this unscrupulous compulsive liar has chosen not to redeem himself. A charmer-a player at being a nice person. Much talk /friendliness to meet his own needs/ a salesman. His response to other bad reviews is laughable considering - Shame on you Andrew Roberts/EPPS. He has no Insurance. AVOID !
    (Updated on 10 Nov 2023)

    Answer from tradesperson:

    We have completed a very high standard summer house for you all within compliance . I most certainly do not want to slander in any way . Let’s just say your neighbours told me from the beginning that it will end in tears and I told you and you told me everyone dislikes you in the cul de sac . We only provide a full professional service I bent over backwards for you I even had to spend £890 of our profits for a window and door that you wanted as an extra for your casts entrance . I hope you do decide to remove this comment as I have been so deeply hurt by this . I am a family man not a fraudster .

    Reply created 10 Nov 2023
  • Review from adamk85_88, Braintree
    Rating: 5 out of 5
    Review left on 11 May 2022
    URGENT help needed with newly laid wood flooring!!
    Andrew did an excellent job. Really helpful, went above and beyond to ensure the job was as perfect as it could be. He was rectifying work from another previous tradesperson so it was a tricky job but he did a good job. Honest, trsutworthy, reliable. Will hire again when need arises. Many thanks. Adam Khan.
  • Review from james81759, Stansted
    Rating: 5 out of 5
    Review left on 28 Feb 2022
    Rooftile repairs needed
    Good prompt service. Gave good advice and got the job done with no fuss at all. Would definitely recommend.
  • Review from laura85792, Witham
    Rating: 5 out of 5
    Review left on 20 Feb 2022
    New ridge tile
    Very helpful and were concerned to get work done urgently as a ridge tile was loose. Did a couple of extra bits while they were here with no extra charge.
  • Review from milly66418, Chelmsford
    Rating: 5 out of 5
    Review left on 18 Feb 2022
    Downstairs toilet wallpapering
    Prompt, professional and did a great job wallpapering our downstairs bathroom. So happy with it!!
  • Review from sandie81018, Ipswich
    Rating: 5 out of 5
    Review left on 17 Feb 2022
    Black Hole in ceiling
    Mr Roberts is extremely knowledgable and pointed to our problem’s solution after conducting an extensive and very thorough investigation. We are most grateful that he has helped so much. I really hope that we may call on him again in the future. Sandie Doyle