lottyjoy, Basildon
Answer from tradesperson:
You had to take the awning down because it had a design fault !!! Once you take down something that has been fitted with coach bolts yes absolutely it will be loose as the bolt tightens it up. The awning was level and the awning was safe,my company is a Proffesional company and we are highly skilled . It's a shame you had to send it back to the manufacture because of a design fault , you tried to call me to take it down and couldn't get hold of me due to my annual holiday . Now if I didn't do a good job in the first place why would you want me to come and take it down and fit the new one ?? Doesn't make sense . All the best Andrew Roberts
Reply created 13 May 2017