DB ELECTRICAL EXPERTS

Rating: 4.8 out of 5

DB ELECTRICAL EXPERTS reviews (65)

  • Review from paulr_74, Romford
    Rating: 3 out of 5
    Review left on 21 Sep 2023
    Eicr Electrical Cert Required Ref.Kgsm
    The job was to do a EICR certificate for a rental property. DB Electrical was by far the cheapest at £70. They attended did the checks and said I needed to make payment for the checks which I did. Then sent a message saying the property had failed the test because it needed a SPD protection device and a light fitting was rusty and the cost to remedy would be £285. Which to me sounded very suspicious. I have since had a second contactor check the property they charged £100 did a thorough check and didn't find any problem, certificate issued. So someone isn't on the ball, but I do know these guys prices are actually extortionate if they need to do any work, but and I would get a second opinion before paying out.

    Answer from tradesperson:

    Thank you for taking the time to share your experience. We appreciate your feedback and take all comments seriously. We're glad to hear that you took the initiative to seek a second opinion on the EICR certificate for your rental property. It's important to ensure that the safety and compliance of your property are assessed accurately. It is always advisable to check the current regulations for electrical installation if you are in doubt. A domestic property, unprotected by a SPD (Surge Protection Device), the EICR is not satisfactory. We understand that discrepancies in assessments can be concerning. It's always recommended to obtain multiple quotes or opinions, especially when it comes to electrical work. We have provided a quote for you to consider service from us. Prices differ from one to another. We aim to provide fair and transparent services to all our clients. If you have any further questions or concerns, please don't hesitate to reach out to us. We value your business and your satisfaction is our priority.

    Reply created 21 Sep 2023
  • Review from 48nikolai1974, Brentwood
    Rating: 5 out of 5
    Review left on 29 Aug 2023
    1 bed flat
    Excellent work,will definitely use DB Electrical Experts again.
  • Review from rory55412, Romford
    Rating: 5 out of 5
    Review left on 20 Jun 2023
    Electrician required for odd jobs
    arrived on time, completed work to a high standard, left no mess. highly recommend
  • Review from bijanot2004, Hornchurch
    Rating: 5 out of 5
    Review left on 15 May 2023
    Outdoor security çam and lighting
    Very professional and organised, did my job whatever way I wanted. Quality of work is excellent. I would hire DB Electrical again for my next project. Thank you for doing my job this time. Thank you 👍
  • Review from rizwan38849, Woodford Green
    Rating: 1 out of 5
    Review left on 3 May 2023
    Replaces switches and lights, make TV box in chimney
    Completed some of the work, however additional cost added to change the back boxes over £100 for 10. TV box was semi completed, made a huge hole in the side of the chimney breast for a plus to go through (he was supposed to disconnect the plug and feed the wire through as agreed) but took an entire brick out. The entry hole was not covered as agreed which he came back another day to complete and said he forgot. Burned out one of the smart switches and was slow reacting to the smoke coming out the switch (due to incorrect wiring) I had to tell him to go turn the Electrics off (luckily Amazon accepted my return). He missed off a capacitor on a light which he said he had done, then said he left it off because it was working (only for 3 seconds and then turned off) he came and fixed it. Last part I was fuming at his incompetence, he dropped a screw and then opened a door which scratched new flooring 1 week old. My wife witnessed him struggle and aggressively open the door, then pick a screw and pocket it. It was not until he left we realised what he had done. He then denied it happening, denied there was a scratch, then said that scratch was there before (easily noticed if it had been). All we asked for was not for him to even fix it just to apologise and treat others properties with respect and care. He advised it’s how he works. Basically I would not employ again on multiple reasons.

    Answer from tradesperson:

    I inspected the work and agreed to a price and booked the date. After I went to carry out the job customer told me to flush all the switches and sockets. I explained about the extra work charges. The customer was not happy. Then he asked me to do only 4 ceiling fittings, 07 smart switches and 4 sockets. Price was reduced. The hole for the tv cable is only 2x1 inches. One of the smart switches was faulty. I advised him to get a replacement one but he didn't want to agree with me and told me to connect it. After I connected, it smoked. If I can install 6 smart switches to work how can I do incorrect wiring to one? We are qualified and competent electrician. We have many years of experience in the trade. We can only advise. Capacitors were installed on all smart lights. The second day I went to the property the ceiling rose were opened. It was messed up. I reinstalled it. Regarding the scratch on the floor, I got nothing to do with it. I did no work in the utility room or nearby. I did work in the room and living room. Because the customer is not happy from the start, tried to put the blame on me. If his wife saw it was happening, pocketing a screw, why didn't she point it out straight away? His wife should have pointed to me at the same time, that's the proof. All contradictory. We take great care of customers property. We treat customers politely and in a friendly manner. Customers can write anything but replying to the facts is important.

    Reply created 3 May 2023
  • Review from fabio47556, Grays
    Rating: 5 out of 5
    Review left on 3 May 2023
    Overload possibly requiring a rewire
    Very professional and helpful. Solved the problem. Thanks
  • Review from sy81401, Ilford
    Rating: 5 out of 5
    Review left on 20 Jan 2023
    Rewire Summerhouse / Shed
    Work done was really good, on time, very professional and very good price! Would defo use again
  • Review from jay_699, Basildon
    Rating: 5 out of 5
    Review left on 9 Jan 2023
    2 bedroom apartment
    Very happy with work carried out, very reliable and efficient. Competitive pricing will use this company again when needed
  • Review from hariyani, Hornchurch
    Rating: 5 out of 5
    Review left on 23 Dec 2022
    Fuse box problem
    Excellent job. Very friendly and Co-operative. Highly recomonded
  • Review from eli33343, Harlow
    Rating: 5 out of 5
    Review left on 26 Nov 2022
    Sockets and Switches moved/chased
    Dilshan was amazing, he offered a very good price for the work needed. Was here on time and straight to work. Dil was vert professional with his work and has a vast amount of knowledge. The job took longer than he expected, however Dil stayed till it was completed. I have already planned future work to take place will defiantly use again. Would highly recommend!