mybuilder1_94, Carshalton
Rating: 1 out of 5
Flat roof repairs
(Updated on 15 Jun 2023)Hired Alfie 2 repair/replace small flat roof on small toilet/bathroom after he inspected, quoted and impressed with his sales pitch.A written contract confirmed what was required including the agreed price and 2 days to complete. The price quoted wasnt the cheapest but I felt I was getting better vibes on meeting him despite the negative feedback he already had so I wanted to give him the benefit. Sadly my good intentions didn't pay off.
Some of the damaged wooden joists needed replacing. These were replaced with light flimsy bits of timber like what's on my shed.
Insulating the roof while felt was removed was part of instructions/agreement. This wasn't done nor was I informed of this.
Gutering was not erected to carry the rainwater as per instructions nor was informed of this.
I trusted and allowed Alfie to get on with the job as was agreed without my constant attendance as I understood him to be a professional. Sadly I was left extremely disappointed.Alfie wanted to increase the price by near40% even though time taken to complete was half the time quoted(1day).unfortunately I don't expect roof lifespan to be very long and I've major reservations in the event of snowfall.
Advice to Alfie, treat your customers with honesty and integrity, without customers what have u and perhaps further training is required if u genuinely think your work is competent.I won't mention any of the other happenings as I'm not about damaging his business.
Wud I employ /recomend again? - NO
Answer from tradesperson:
You can’t please everyone unfortunately. When your On a bare minimum budget you can’t afford top quality. Also when you read a quote make sure you read the TERMS & CONDITIONS as our T&C’s clearly state the obvious. Anyway cut to the chase your full of lies & a penny pincher. Don’t shop for something you can’t afford. Anyway the roofs not leaking which is the main thing I’m supposed to do right. I know the truth so do you. I don’t understand what’s negative if the roofs not leaking I shouldn’t have a negative review ? Just because you ’ expect ‘ more things to happen during the course of job unfortunately that’s what caught you out.
Reply created 15 Jun 2023