Mike and his friend Ryan were instructed to locate an underfloor water leak. After destroying very expensive tiled floor, they pretended to find the leak in the underfloor heating pipe and pretended to fix it. This of course did nothing to fix the actual leak. A subsequent plumber confirmed that the hole in the underfloor heating was created by those cowboys and the leak was from the toilet. There was no need to destroy all the expensive tiles! To add insult to injury, they charged a huge £2500 for their destruction job (8 hours @ £240 plus rubbish removal for £250) and had the audacity to ask for £190 in deposit for a destruction tool, which they ignored in their final invoice. They have caused thousands of pounds of damage and their conduct was nothing short of criminal. They should be removed from this platform.