Christopher Ward Joinery Services

Rating: 5 out of 5

Christopher Ward Joinery Services reviews (351)

  • Review from Customer of Christopher Ward Joinery Services
    Rating: 3 out of 5
    Review left on 1 Oct 2017

    Repair 8 squeeky steps. Laminate 13 steps.

    No doubt about it, I agree with all the other feedback stating that Chris is a very friendly and likeable tradesman. He is - but I do have to be honest. I needed 8 squeaky steps repaired and when I spoke to Chris initially, he informed me that he would do a full staircase survey at a cost of £399.00. My staircase was bare. No carpet coverings or anything to take up. Although expensive, I accepted his quote because as well as some plywood, I honestly expected him to be on the job for at least half a day, and that the survey would consist of each step being taken up, and things examined from underneath, followed by the relevant and nuts, bolts and screws tightened. However, Chris took a look and said all the stairs needed was to glue and screw a sheet of plywood against each riser which he did. It took 2 hours. This has definitely stopped the squeaks, but it was a very simple repair in the end, and to me far too expensive baring in mind the time it took and the effort involved. None of my steps or risers were replaced as some other people have had. The following week, I had some other tradesmen in to lay flooring on the staircase. They added more of the same plywood on top of each riser as they needed to "square off" each step. They said they would have charged no more than £150.00. Yes the steps have stopped squeaking, but I do think Chris should think about tapering his prices to take into account the level of work and effort needed for each job.

    Answer from tradesperson:

    Hi Every job is unique. Some take a few hours some a whole day. Yhe objective of the job was to eradicate creaks and squeeks which i did. I also made a survey of the whole staircase this i do in every case. The price i give is a set price which was agreed prior to the commencement of any work being carried out and considering it included a 400 mile round trip and an over night stay in a b & b i feel the price was very reasonable I am truly sorry you feel the way you do Many thanks Chris

    Reply created 1 Oct 2017
  • Review from mrmrsdiy, South Ockendon
    Rating: 5 out of 5
    Review left on 28 Sep 2017
    Squeaky staircase!
    Thank you so much to Chris who did a fantastic job on our 2 flights of stairs. He did everything from above, no mess no fuss, no need to rip off plasterboard - a thought which we were dreading and other stair companies said was unavoidable! Every single stair received a top quality makeover and there isn’t a single squeak or creak. He was easy to communicate with and got the job finished in great time. Would 100% recommend Chris, can’t fault him!
  • Review from din2015, Waltham Cross
    Rating: 5 out of 5
    Review left on 3 Sep 2017
    Staircase repair
    Chris is extremely experienced and skilled in his field of work. He quoted for the work and when I accepted the competitive and reasonable quote, he booked a convenient time to carry out the work. Chris kept in touch and always responded to phone calls and messages. He arrived on time on the agreed date and immediately started working. He has all the tools to carry out the work, he setup a little work area outside the house where he did all the wood cutting, no mess inside the house. Chris is fast, efficient and in my opinion, takes a lot of pride and care in his work. He is polite, well mannered, good around kids and worked around us walking up and down the stairs. Chris stated from the start that wooden staircases will always have some noise as they move but he aims to reduce the noise as much as possible. He estimated that he will reduce around 85% of the squeaking noise and fully strengthen the stairs. An opinion shared by both myself and my wife is that the squeaking noise has been reduced by 95+% and the stairs feel extremely strong now. Thank you very much Chris, absolute pleasure doing business with you. I highly recommend Chris for this type of work.
  • Review from Customer of Christopher Ward Joinery Services
    Rating: 5 out of 5
    Review left on 25 Aug 2017

    Fix creaky weak stairs

    I have lived with creaky stairs for 15 years, they gradually began to feel like they were going to give way. 2 hours work from Chris and my stairs are perfect, I am naturally quite skeptical but his work is amazing. He was also on time, in fact he was early. Really polite and warm, I would recommend 100%. Many thanks Chis.
  • Review from empresst, Blackburn
    Rating: 5 out of 5
    Review left on 23 Aug 2017
    creaky stair treads
    Chris is very experienced in what he does. He arrived on time and worked non stop until the job was completed. He explained what needed doing and then got on with it. A friendly, genuine and well trusted tradesman.
  • Review from rikki_39, Rushden
    Rating: 5 out of 5
    Review left on 21 Aug 2017
    Stairs
    Chris has done a great job in curing my creaky stairs Completed in good time and left in clean condition Would recommend.
  • Review from peter123_98, Willenhall
    Rating: 5 out of 5
    Review left on 18 Aug 2017
    creaky floorboards,and stairs
    Thanks to chris i am now able to go up my stairs and cross the landing without waking up my 14 month old grandson, no more creaky steps or floorboards, he did a brilliant job, chris arrived at the time he said he would worked without stopping and sang and whistled the whole time, i would recommend chris to anyone 100% reliable and Genuine Guy . Peter w
  • Review from explorer795, York
    Rating: 5 out of 5
    Review left on 14 Aug 2017
    Replace or repair staircase
    Excellent job and transformed our stairs from squeaky to virtually silent. We were considering replacing the whole staircase so really pleased that we have avoided that.
  • Review from Customer of Christopher Ward Joinery Services
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    Stair repair

    Good work done did the job well on time no mess and a nice person Would use again
  • Review from benflavell, Leicester
    Rating: 5 out of 5
    Review left on 26 Jul 2017
    Creaky stairs and flooring
    Brilliant job, punctual and very efficient , would defiantly recommend 👍👍👍