You Nailed It Ltd
You Nailed It Ltd reviews (53)
Review from rob66641, Tooting, London Review left on 23 Sep 2020Rating: 5 out of 5Small bathroom in Tooting BecRomeo and Zoltan did a wonderful job with my bathroom. They were courteous, professional and effective, I'm extraordinarily happy with the overall job and the finish of the bathroom. I will give special mention to the fact that they have been on top of snagging issues that have come up with the bathroom, they've come to fix them with no issue and no compliant.Review from giuseppe17323, Southfields, London giuseppe17323, Southfields, London
Review left on 3 Sep 2020Rating: 1 out of 5Garden projectNice and friendly guys, flexible and helpful in choosing the materials, my house had a bad access and the guys worked hard to bring heavy material inside, but that's it. I told Romeo I would not give a bad feedback after I told him to go at the end of the 2 weeks contract, and paid him 50% of job done(debatable) and extra £300 for fence material not initially included in the contract, but I feel a moral obligation to other people who are looking for a good landscaper and also because I have to pay extra for his mistakes. My wife and I were mesmerized by his ability to explain the work, however day by day we were regretting hiring him. His team was always late and slow, on average they worked 6h a day. Quality of the work poor. No attention to details and had to micromanage them. Disorganized, tasks not completed. They didn't want to put the fence posts on the ground at the right depth of 40cm, finding excuses and now we have to pay extra to fix them. House was left dirty every day. We couldn't trust him anymore and we stopped him before laying an expensive porcelain patio. The preparation was going in the wrong direction and his work needs to be undone. Angry. Horror show.Answer from tradesperson:
Hi Giuseppe, Thank you for taking the time to write to us. I’m really sorry to hear that this is how you feel. We feel that the issue here is a lack of trust and patience. You came to us with youtube tutorials and google researches on how to build a garden not knowing what your garden specifically needs. After explaining our procedures to you many times you still decided not to trust our experience but the Internet instead. Our customers usually trust us and delivering what they had in mind has never been an issue before. We are not perfect but we are respectful and professional and tried our very best to accommodate all your requests. We’ve never had a customer doubt our skills and feel the need to “micro-manage” us as we plan and schedule works day by day. Believe it or not we learned a lot from this challenging experience and we really hope you find what you’re looking for in a landscaper, we truly wish you all the best. If you would like to discuss the matter further just give us a call at your earliest convenience. Kindest regards, Romeo
Reply created 3 Sep 2020Review from denise76236, Norbury, London denise76236, Norbury, London
Review left on 25 Aug 2020Rating: 5 out of 5Landscaping to front gardenRomeo and his team did a fantastic job. The workmanship of his carpenter, tiler and landscaper exceeded my expectations. I would recommend You Nailed It London and I wouldn't hesitate using them again in the future.Review from stevozz, Upper Holloway, London stevozz, Upper Holloway, London
Review left on 17 Aug 2020Rating: 5 out of 5Removal 2 x decking, replacing w/ patios + garden tidyI am pleased with the work carried out by Romeo on my garden. It was quite a big project - landscaping a large garden removing two sets of decking, laying patios and turf. The garden now looks great and is a real asset to the property. I was kept informed throughout the process of the work being done and Romeo consulted me about materials purchases or amendments to the scope of the work promptly if needed. The duration of the work was extended a little, but some extra necessary work was uncovered midway and the weather played its part too. As a result of the good work in the garden I also got You Nailed It to do some further repair work in my bathroom, which was also completed to a high standard. Overall, happy with Romeo's work and I'd definitely use You Nailed It again.Review from paul91835, Finsbury Park, London paul91835, Finsbury Park, London
Review left on 15 Aug 2020Rating: 5 out of 52x Bathrooms to re-tileFantastic and professional job. Romeo’s team were great and an absolute pleasure to have in our home, nothing was too much for them, great communication and an excellent all round job. Would highly recommend!!Review from tommaso86174, Chertsey tommaso86174, Chertsey
Review left on 7 Jul 2020Rating: 5 out of 5Retile 2 bathrooms and laminate openplan kitch/livingrmNot only are the staff incredibly talented, they are also very quick to reply to any questions you have. The team was able to take my visions and turn them into reality, and they were also able to give me advice on how the tiles should face to make the bathrooms look nicer too. Especially during such hard times, you really want someone as talented and responsive as Romeo and his team. I will 100% without a doubt use You Nailed it again for any future alterations I may require!!Review from steffiach, Morden steffiach, Morden
Review left on 2 Jul 2020Rating: 5 out of 5Over grown garden needing landscaping workWe hired Romeo and his team to clear an overgrown medium to large garden, removing a greenhouse, 2 sheds and some trees. The ground was leveled and new lawn laid. A new shed was also built in place of an old one. The patio was also extended. The job was done well on the ground and all supplies we collected by the team and rubbish disposed of. The work was originally estimated to take 2 weeks by Romeo but this largely underestimated (it was an extensive amount of work) and took 6 weeks in the end 20 April-2nd June. Luckily we were available for that length of time. Romeo kindly give us a discount to make up for the time taken to complete the job which was good. The team were polite and worked as to cause minimum disturbance. The grass is doing very well and flourishing and the garden looks very good. He even offered us new grass when sections started drying out due to the sun. One negative is the patio unfortunately it dips in the center and puddles water quite badly taking a while to dry out and doesnt drain much at all. Apart from that we are happy with the work done by Romeo and his team for landscaping work and intend to use them for our front garden.Review from brunog, Finsbury Park, London brunog, Finsbury Park, London
Review left on 30 Jun 2020Rating: 5 out of 5New patio, turfing and fences. MATERIALS SUPPLIEDI hired Romeo and his team to completely re-do our garden with new patio, fences and artificial grass. They worked hard over the week and ensured the job was completed to my satisfaction and spec. Thanks a lot!Review from katiem_18, Wimbledon, London katiem_18, Wimbledon, London
Review left on 21 Jun 2020Rating: 5 out of 5Garden renovationExcellent job done in our garden. All workmen were friendly, efficient and left minimal mess. We will use Romeo and his team again. Would recommend.Review from rebecca80774, Balham Hill, London rebecca80774, Balham Hill, London
Review left on 9 Jun 2020Rating: 5 out of 5Lay garden tiles-some brickworkAll the team are friendly and helpful, they went out of there way to collect the tiles I selected for my garden, I was quite fussy, they were patient. The bricklayer did a great job laying our new bricks at the edge of the garden.