White Knight Central Heating and Plumbing Services
White Knight Central Heating and Plumbing Services reviews (614)
Review from jo11342, Basingstoke Review left on 17 Jul 2021Rating: 5 out of 5Boiler serviceAdam attended when he said he would and on time. Job was done quickly and neatly. I will use him again and don't have any issue recommending him to others.Review from nishanth52090, Aldershot nishanth52090, Aldershot
Review left on 13 Jul 2021Rating: 5 out of 5Fault on pump or low pressureFriendly and good service. I recommend him for next as well.Review from charlotte90514, Guildford charlotte90514, Guildford
Review left on 28 Jun 2021Rating: 5 out of 5Outside tap fittingGood job despite there being numerous unexpected issues! Kept me informed throughout, pleased with job and will use again.Review from robert79990, Camberley robert79990, Camberley
Review left on 26 Jun 2021Rating: 1 out of 5Radiators / bolierDisappointed in the finished article , he could not do all the work as he advised he had trouble with a radiator connection . Did not check the system was working satisfactorily before he left .His apprentice did not check all the units they had been working on were operating which again should have been overseen by the operator . Poor finish to the job . The replaced units were left on site and not removed by his scrap merchant for 2 daysAnswer from tradesperson:
Hi Robert Unfortunately I have to disagree with your view!Really can’t understand the negative comment a month after the job was completed,payment made and a cheap price was accepted and a Thankyou for doing a good job was stated! Unfortunately I couldn’t get hold of you on the day or anytime after to discuss a issue we had with one radiator,bare in mind we changed 4 rads and 20 rad valves, cut the gas and capped and tested and advised your boiler didn’t need a replacement when you was wrongly advised and saved you a substantial amount of money!after the work you had a air lock,sometimes happens when the system is as old as yours and we fully drained it.we stayed on after to clear the air lock and we cleared most of it to get you working but I advised to your son if this Doesn’t settle then to call me and we will come back free of charge.I managed to get in contact with you eventually to check in and make sure the air lock had passed and about the further works on the issue with the radiator we had,your reply was it’s ok and working but the rads need picking up!I told you are scrap man was coming in a few days,and that’s what happened and also took some extra stuff you left out for us.it’s unfair to call out my apprentice when you wasn’t on site! He is very capable and I oversee everything if you would of communicated better I would like to think this review would not of been left.I have messages backing these comments Thanks for your business Many thanks Adam
Reply created 26 Jun 2021Review from Customer of White Knight Central Heating and Plumbing Services Customer of White Knight Central Heating and Plumbing Services
Review left on 25 Jun 2021Rating: 5 out of 5- Install or replace boiler or appliance - Gas hob or oven - Domestic property **Customer description** Need a new gas hob fitting asap for a new kitchen in Farnborough. Everything is there ready.
Adams a nice guy, came out when he said he would and carried out the job quickly and to a high standard. Will be using him again.Review from chris45708, Fleet chris45708, Fleet
Review left on 22 Jun 2021Rating: 5 out of 5New pipe needed ASAPGreat service - turned up same day and sorted the issue no problem.Review from lynette10539, Farnborough lynette10539, Farnborough
Review left on 18 Jun 2021Rating: 5 out of 5Outside tap replacementThank you for the prompt job. Friendly efficient service.Review from michael56531, Farnborough michael56531, Farnborough
Review left on 16 Jun 2021Rating: 5 out of 5Can't turn heating offExcellent service, very professionalReview from evanslc88, Woking evanslc88, Woking
Review left on 15 Jun 2021Rating: 5 out of 5Power flush/ Immersion HeaterJob done on time and to the budget agreedReview from ayimo43782, Aldershot ayimo43782, Aldershot
Review left on 7 Jun 2021Rating: 5 out of 5An alert/sound from thermostat on hot water cylinderReally good, friendly and prompt service. Thanks