John quoted me for fixing my roof. He was a couple of hundred pounds more expensive than my other quotes (not including the scaffolding), but I chose John as he had a calm approach and I felt I could trust him. John said he would fix anything he found up there, he took before and after pictures, and I believe he has done a great job. The watermarks on the inside of my attic room have disappeared so it's super dry and sound up on my roof now. Good thing about John is he always answers his phone too, I could easily get hold of him, and he was very patient.