Martin, Wokingham
Rating: 1 out of 5
Carpet replacement RG40
After taking measurements, Ron brought a completely different colour carpet to what he was supposed to match.
I then gave them a sample to make it easy. They later said there is nothing they could do and did not complete the job after removing the old carpet. I felt they could have procured the same carpet or close match from a 3rd party vendor but could not be asked to.
He also left my child’s room with hazards of sharps exposed nails which caused injury the next day.
Communication was rather exceptionally poor and shows a lack of professionalism from the company/woman handling their business calls.
I will certainly not use this company again.
NB: I have hired someone else to complete the job at about £200 cheaper. So they over charged and didn’t do the job and caused injuries.