Decorum Properties (North West) Ltd

Rating: 4.8 out of 5

Decorum Properties (North West) Ltd reviews (196)

  • Review from marcm_64, Highgate, London
    Rating: 5 out of 5
    Review left on 8 Dec 2016
    Taps and wc
    I can recommend Anthony. He responded quickly and kept to his commitments. His fee structure is clear and there were no surprises. He was friendly, polite and listened to what I wanted done. He was knowledgable, professional and most importantly, he completed the work to a high standard and within the shortest time frame possible. I will hire him again.
  • Review from Customer of Decorum Properties (North West) Ltd
    Rating: 5 out of 5
    Review left on 6 Dec 2016

    Fit shower screen

    Nice fella. Good job. On time and tidy. Don't forget to mail your invoice. Jonslord@hotmail.com.
  • Review from deanw_25, Finsbury Park, London
    Rating: 5 out of 5
    Review left on 1 Dec 2016
    Toilet fitting
    Anthony was great to deal with. In fixing up my bathroom he was prompt, straightforward and competitively priced with work to a high standard.
  • Review from Customer of Decorum Properties (North West) Ltd
    Rating: 5 out of 5
    Review left on 26 Nov 2016

    Replace over bath shower screen in W9

    Provided a good shower screen and did an excellent job for a reasonable price. Arrived promptly for both advance inspection and to do the work and left the area clean and tidy. Thank you Anthony.
  • Review from oliviamuir14, Bromley By Bow, London
    Rating: 1 out of 5
    Review left on 17 Oct 2016
    Fit new small bathroom (shower, toilet, sink)
    We hired Anthony primarily to install a wetroom, 2nd bathroom and plumb 3 new radiators. He did a number of small tasks well, to his credit. But his soldering of radiator pipes was faulty in 2/3 installed, causing leaks into 2 downstairs rooms and damaging ceilings. It has also transpired since that he plumbed 2 cold feeds to our 2nd bathroom and no hot feeds. He incorrectly installed a shower valve in the wetroom meaning the overhead shower and handheld both ran at once or neither at all (his feedback was that the control is sensitive, a 2nd plumber's feedback was it was incorrectly installed). Additionally, his finishing was not acceptable for the price paid, we've had to remove and replace all sealant (which our new plumber actually laughed at the quality of). He also fitted the sink so close to the toilet that anyone over 5'7ish cannot sit down straight. Some of my feedback is opinion (and certainly I am first to admit to being a tough critic), but some of it is fact – I'm sure he will dispute the facts anyway. Overall, we raised the above with Antony and asked for a partial refund to pay for the correction of his faulty work. His only offer was he would return and fix himself. After our experience, I obviously declined as I have no faith he'd do it without fault. Needless to say, we have also not had him finish the installation of our 2nd bathroom. His rate is very expensive, we foolishly believed that was the sign of a good/valuable tradesman. More fool us.

    Answer from tradesperson:

    This is very disappointing news for me as I did nothing wrong on this job. This is what I received as feedback when the job had been completed. "We hired Antony to remove and install two bathrooms and a number of radiators. We have hit countless problems relating to the existing plumbing which were not foreseeable. Antony has been flexible throughout and very helpful. Although his daily rate is expensive I'm glad we chose Antony, plumbing is not something we were willing to do half heartedly. Thanks Antony " Then once the invoice was due for settlement I get this negative feedback as I refused to a discount of £1000 in order to receive positive feedback. All my works are guaranteed.

    Reply created 17 Oct 2016
  • Review from gcor1981, Islington, London
    Rating: 5 out of 5
    Review left on 5 Oct 2016
    Fix flat pack wardrobe
    High standard and very professional
  • Review from faisal_98, Ilford
    Rating: 5 out of 5
    Review left on 26 Sep 2016
    Ensuite shower room needs mastic
    Good communication. Friendly and polite.
  • Review from mary_803, Forest Gate, London
    Rating: 5 out of 5
    Review left on 21 Sep 2016
    Toilet flush
    Excellent communication, quick response and brilliant job!
  • Review from Customer of Decorum Properties (North West) Ltd
    Rating: 5 out of 5
    Review left on 13 Sep 2016

    Blocking holes around pipes that go to the exterior

    Anthony was prompt, efficient, skilled and we would recommend him to anyone who wanted work done to a high standard.
  • Review from Customer of Decorum Properties (North West) Ltd
    Rating: 5 out of 5
    Review left on 26 Aug 2016

    SE16 Insurance repair replacement sink/bathroom cabinet

    We are SO impressed by Anthony - his skills/quality of work, professionalism and willingness to finish the job to our complete satisfaction. We recommend him highly!