After 2-3 years of putting up with a leaking flat roof (kitchen extension), Monday night's dreadful weather meant Tuesday morning had me mopping up the floor and my electrician emptying the water out of the lights!!!
I looked at mybuilder.com on Wedesday (2 days ago) I chose Pristine Roofing to quote because of their excellent reviews. I was amazed to receive a call from Spencer within 15 minutes and a visit that afternoon!
I had a gut feeling that he was honest and felt comfortable he knew what he was doing. His verbal quote was followed up immediately by email and I was left to make a decision with no pressure.
I further checked him out on CheckaTrade.com... what I read confirmed my decision to go ahead. Spencer agreed if the weather was good by the weekend it would be done.
I got home this afternoon after work.... Friday....2 days later.... and the job is completed!!!
In addition to the work requested he did extra off his own back, cleared up, communicated and sent invoice details.
I'm still slightly in awe that it's been dealt with so quickly and efficiently.
Of course I don't know yet if I am totally waterproofed... but I feel certain that all will be well, and Spencer has assured me that he will be back for free if I have any issues.
Thank you so much. It could not have been a better service. Jenny.