Polo Restoration

Rating: 4.6 out of 5

Polo Restoration reviews (51)

  • Review from henry_s, Paddington, London
    Rating: 5 out of 5
    Review left on 24 Sep 2020
    Repoint & sandblast rear garden wall (20m2 total area)
    Aldo was polite, competitively priced and did a great job on restoring a Victorian wall to its original brick colour and repointing with lime mortar. His work was sympathetic to the original features of the building. I would recommend Aldo for your repointing, brick cleaning and brick restoration work.
  • Review from ian_joo, Wanstead, London
    Rating: 1 out of 5
    Review left on 6 Jul 2020
    Pebble dash removal, brick cleaning and repointing E11
    We have had a hugely regretful experience hiring Aldo, and we would not want others to experience the same. The job ended with Aldo having to be asked to leave the property as he swore repeatedly and shouted abuse for a prolonged period. Having read some of his negative feedback, we took a gamble in hiring Aldo to complete a full pebbledash removal, repair and repointing job on our Victorian terrace. We spoke at length regarding what he would be doing to ensure this was completed to the high specification we required. Aldo estimated the job would take at longest two weeks. Two weeks after he had started the job, he had not completed more than 30% of the job. Our masonry has been damaged and chipped from chiselling of the paint rather than stripping and our brickwork has been smeared with a poorly coloured mortar to leave a rough plain coloured finish. When we asked about this, Aldo smeared some black stain on to parts of the brick to make it look "like the original bricks". When it was queried why he had not stuck to the agreement that he would replace damaged bricks and sand down to a smooth finish on the original bricks, Aldo quickly lost his temper and started shouting about it not being possible to do this job at the agreed price, despite readily agreeing at the time of hiring. He filled my builder's skip with waste despite quoting to remove it, and was found to be drinking on the job. We wish we could include pictures to show his work. Avoid this tradesman.
    (Updated on 6 Feb 2023)

    Answer from tradesperson:

    I don’t understand how people can write lies like that

    Reply created 6 Feb 2023
  • Review from julia_g_57, Lewisham, London
    Rating: 5 out of 5
    Review left on 10 Oct 2019
    Repair brickwork at wall bases in Victorian property
    Aldo worked cheerfully and competently on several small jobs at the house including front step repairs, plinth at wall base, repairs to mortar and construction of soakaways. His quotes were clear. All rubbish was removed promptly. A versatile and experienced tradesman.
  • Review from gerry_17, Clapham Junction, London
    Rating: 5 out of 5
    Review left on 9 Oct 2019
    Paint removal and repointing
    Aldo arrived when he said he would and he did a good job of removing old paint and re-pointing an ugly small front garden wall. Thanks Aldo!
    (Updated on 11 Oct 2019)
  • Review from cily, Wood Green, London
    Rating: 5 out of 5
    Review left on 10 Apr 2019
    Exposed brick wall of a removed fireplace wall
    We hired Aldo for this job. He did a great job, now our wall is stunning, he has suggested us the right website where to buy slip brick to finish the job and he advice us how to take care of the humidity in the house and the benefit to have an exposed brick. we are really happy with the work, he's honest and we had a good deal, we are more then happy to contact him again if we need him SImone and Luisa
    (Updated on 11 Apr 2019)
  • Review from powerbar, Elthorne Heights, London
    Rating: 5 out of 5
    Review left on 19 Mar 2018
    Repointing
    Aldo was worth every penny. He is highly skilled, very conscienctious and boy did he do a good job in restoring my property. You can see that this is a real passion of his and it was good to make use of his knowledge with limestone restoration. Look no further!
    (Updated on 12 Feb 2019)
  • Review from Customer of Polo Restoration
    Rating: 5 out of 5
    Review left on 12 Feb 2017

    Chimney breast

    Did an excellent job and was tidy & speedy
  • Review from Customer of Polo Restoration
    Rating: 1 out of 5
    Review left on 23 Jan 2017

    Concrete Window Sills

    Avoid Aldo ! Be careful ! Aldo informed me at the beginning of the job that he could not provide any client reference, I understand why now... Aldo failed to turned up of the first day we agreed the work will commence. The bad thing is that he did not even inform me while I had booked my day off work as holiday... When I called him, he apologised and said that he will come on the following Tuesday. He did not, and once again failed to notify me. Very improfesional and unreliable. Avoid if you don't want to spend your time chasing him with no results....

    Answer from tradesperson:

    I don't understand this feed back I told the client I was going abroad and when back I would have start his project I repeat I do not understand all this anger

    Reply created 23 May 2017
  • Review from tonysp, Clapham Junction, London
    Rating: 5 out of 5
    Review left on 15 Nov 2016
    Lime mortar pointing
    Aldo did a great job in re-pointing our Victorian terrace house with traditional lime mortar. Hope to use again. Thanks Aldo.
    (Updated on 12 Feb 2019)