Unique Roofing and Gutters NW

Rating: 4.9 out of 5

Unique Roofing and Gutters NW reviews (106)

  • Review from soyeb10403, Blackburn
    Rating: 5 out of 5
    Review left on 10 Jan 2022
    Leaking roof
    Mike is a nice honest guy! He came to give me a price, had a look at the roof and told me there is nothing wrong with the roof! He even helped me locate the source of the issue. Very rare to find people like this, very open and honest.
  • Review from lee67711, Halifax
    Rating: 5 out of 5
    Review left on 17 Dec 2021
    Woodburn roof
    Michael's a really nice guy, he's helpful and polite. The job was to strip back a roof in order to identify the source of a leak and repair as necessary. we discussed the process and possibilities before work commenced and I felt informed throughout. It hasn't rained yet so the fix hasn't been tested but the repair looks like a permanent solution.
  • Review from begum-7570, Burnley
    Rating: 5 out of 5
    Review left on 12 Dec 2021
    Roof leak repair
    I am really pleased with how both gentlemen attended to my job. They completed my work to an excellent standard . Very fast and an efficient service was provided. Would be very happy to hire again in the future . Thankyou so much. Would definitely recommend to others.
  • Review from muranganwa19478, Keighley
    Rating: 5 out of 5
    Review left on 2 Oct 2021
    Fix leaking gutters
    Job done very well 👌. Gutter no longer leaking. Would recommend anyone to hire them.
  • Review from poppy_245, Leyland
    Rating: 5 out of 5
    Review left on 4 Aug 2021
    Advice
    I could not have asked for a nicer work team, everything that I was told was going to happen did so and on time. Everything went to plan in fact they finished earlier than planed which was lucky as the weather turned . They were professional and polite at all times very nice and reassuring thank you
  • Review from mathew1989, Barnoldswick
    Rating: 1 out of 5
    Review left on 24 Jul 2021
    Roof and ridge tile repairs, extension and garage.
    Not a recommend, originally came to repair an extension roof, once work started I was told roof was not repairable as the majority of existing tiles were simply just breaking. Fair enough I thought, things can be beyond repair. So we agreed on a price for a full re-roof, work was started all going well until half way through was told that they thought it was a bigger roof area than first thought and the job should be costing double what we agreed on! I didn't see how this was my concern as they are supposed to be the professionals and was boasting about how many years they've been in trade etc. Next problem towards the end they ran out of tiles, 14 short...again implying that I should be paying more money on top of the agreed price. Job now done, I asked for a bill sending, Mick pretty much demanded cash payment there and then. Later my neighbour made me aware of how the roof had been left on their side...huge gaps between the wall and roof, battens exposed, full tile hang over, under felt flapping about! Rang Mick to explain how they had left it, he was aggressive and argumentative and then asked me how it should be done! Are they not the professionals!? Took over 3 weeks to get them back to patch up the mess, with "things" out the van. Recently noticed 3 broken tiles, only 2 months after work was done- he was rude & implied I had been walking on the roof! Didn't offer to come back & sort. Left lots broken tiles & roof nails all over the back street too.
    (Updated on 25 Jul 2021)

    Answer from tradesperson:

    Please Please don't take notice of mathew1989 review and have alook though all of our 30+ 100% record reviews ... Mathew 1989 has not ever brought to my attention any of these issues??only 1 txt message stating 3 tiles are broken 2 months after our work was completed. I did reply stating as its a low down roof tiles don't break on there own without some persons walking on them maybe his window cleaner ? Since then Mathew 1989 as left this hideous review.. We did the job as cheep as possible after the our first inspection. No money was paid until completed which was £600 and never have or would demand money from a customer. The work was completed and a full receipt was given and payment on completion is expected. Am not sure what Mathew 1989 expected about payment?? Has work was finished at my cost .. I would like to thank Mathew 1989 for this review and his custom.

    Reply created 25 Jul 2021
  • Review from susantegfan, Burnley
    Rating: 5 out of 5
    Review left on 15 Jul 2021
    Remove plaster from kitchen wall and repoint.
    Michael and his workmate arrived on time and worked solidly all day to remove plaster and maisonary concrete. They then removed old grout. The next day they repointed and left to dry until a few days later when they sprayed the sealant on. They did a fantastic job and although more expensive than other qoutes they could do the job 7 days after their qoute. As i needed the work done quickly i was willing to pay top price. Highly recommend.
  • Review from joshm_82, Bradford
    Rating: 5 out of 5
    Review left on 8 Jul 2021
    Side external wall
    Replaced damaged bricks and did a great job of my pointing would highly recommend
  • Review from hbentley3, Burnley
    Rating: 5 out of 5
    Review left on 19 May 2021
    Tiles resetting
    Great communication, got straight to work, no messing. Brilliant service would highly recommend. Cheers lads
  • Review from graham53834, Darwen
    Rating: 5 out of 5
    Review left on 13 May 2021
    Kitchen wall repointing
    we would recommend elite they were punctual and was very pleased with the work they did for us they were very friendly