My fiancée Helena and I URGENTLY needed a decorator to paint our newly purchased flat before moving in. When we invited several decorators to quote on the work, Mark responded immediately and came round that weekend.
Arriving on time, he understood our dilemma immediately, and politely highlighted the small details he would fix by taking a meticulous approach. He also offered a competitive price :-)
We then showed him the other room which a cowboy decorator had messed up. When he realised a professional had undertaken the work he was horrified, noted the smallest details and we negotiated for him to make corrections.
Over the next week we trusted Mark with unsupervised access to our new home and every evening he kept us up-to-date with developments and assured us all was going to plan. True to his word, when we arrived Saturday the place looked AMAZING! The paint work was great, but also the room no longer looked like an ex-rental property:
- Uneven skirting boards joins now join smoothly
- A very old and crusty paint rail also looks smooth
- Nail holes in the window woodwork are invisible
- Old paint on the light switches has been removed
- The place now looks fantastic!
Finally, Mark made sure we were happy with his work before taking any money. When asked, he extended our wall colour above the paint rail and he touched up some chips caused by the carpet fitter after his part of the work completed.
Overall 5*'s, Excellent.