I have to say, Mark was brilliant from start to finish on this job. We've had quite a few problems since buying our house, and have really struggled to find reliable tradespeople - Mark is now on our "call again" list!
From the initial quote, we were instilled with confidence that Mark knew what work was required, we felt the price was fair, and I was even impressed when calling to ask some follow-up questions, that Mark offered further advice to validate what another party was quoting.
We contracted Mark to complete the job, and he was respectful of our property, making sure that the carpet was protected and was so tidy I could barely tell he'd been here (apart from the drying plaster that he'd redone for us)!
Such a breath of fresh air after some nightmare contractors, and we'll definitely be getting back in touch to get our kitchen damp-proofed by Mark as well.