Hero Builders

Rating: 4.9 out of 5

Hero Builders reviews (88)

  • Review from chris93905_97, Brentwood
    Rating: 5 out of 5
    Review left on 17 Jul 2023
    New curved patio
    Excellent job done laying new porcelain paving stone patio and turfing. Completed to the agreed schedule for the agreed price. Added value provided with advice and recommendations freely given. Always responsive on the phone and via messages. Will seek to rehire for future work.
  • Review from ikbal123, Ilford
    Rating: 5 out of 5
    Review left on 12 Jul 2023
    New garden fence install
    I hired Hero builders to remove my old wire garden fencing and supply and install new featherboard fencing. Illar and his team did a brilliant job. Illar arrived promptly to quote, offered expert advice. Once the job started, the team worked extremely hard to remove the old fence, including many difficult obstacles along the fence line and install the new fencing . The new fencing looks great and had rmade a huge difference to our garden. Thank you Heor Builders!
  • Review from michael_mccarthy_47, Hornchurch
    Rating: 5 out of 5
    Review left on 8 Jul 2023
    Concrete base
    Excellent initial meeting, turned up on time. Made a recommendation which sounded very good and provided me a quote that made sense when you broke it down. Agreed date and time for work to be done which was to create a 4m by 4m by 100mm concrete base for a new shed. Delivery of ballast came at expected time and the three guys did a brilliant job on a really hot day creating the base. They cleaned up during the day and came back following day to check the base and take away there struts etc. I would highly recommend them, the three guys are really hardworking and very polite. Job done better than I had anticipated when posting on this site and they certainly earned their money.
  • Review from mohamed39483, Romford
    Rating: 5 out of 5
    Review left on 6 Jul 2023
    Paving slab
    Very good job done by hero Builders and at an affordable price. Will definalty recommend them.
  • Review from SINDY, Chingford, London
    Rating: 5 out of 5
    Review left on 3 Jul 2023
    Garden Paving Slabs
    Summer 2025 2 years after completion a few paving slabs started to lift unfortunately... made contact with Hero Builders who were very quick to respond to my negative review (I'm sorry but I needed your attention)... They attended repaved and regrouted where needed the garden looking great again for the summer ... just to recap... Summer 2023 Hero Builders sent their rep who arrived at time stated, quote was immediate via text, we agreed a price, start date and length of time job would take.... they arrived ... it was a wet day but it didn't deter them several labourers all working together cleared up each day, I was kept in the loop all the way with video calls to choose my paving, stones, colours and plants. They were very attentive, pleasant to do business with, all staff labourers likeable ... would definitely pass more work their way if required....
    (Updated on 27 Aug 2025)

    Answer from tradesperson:

    Hi Sindy, thank you so much for your thoughtful review and for giving us the opportunity to put things right. We sincerely apologise for the initial delay in response, as your enquiry first went through my former business partner. As soon as I became aware, I made sure our team attended promptly to carry out the repairs and ensure your garden was looking great again for the summer. I’d also like to reassure you (and future customers reading this) that all of our workmanship comes with a 5-year guarantee, so if anything ever needs attention, we’ll always be there to make it right. We truly appreciate your kind words about our team and the experience you had, and we’d be more than happy to help with any future projects. Thank you once again for trusting us with your garden work. Best regards, Ilir Hero Builders

    Reply edited 5 Sep 2025
  • Review from alex11894, Wood Green, London
    Rating: 5 out of 5
    Review left on 22 Jun 2023
    Garden renovation inc new patio and fence
    I recently hired a Hero Builder for my garden project and am thrilled with the results. They rebuilt and tiled the patio, installed fencing, gave great design advice, leveled the lawn, and laid new grass. They organized the team well and worked diligently to a high standard. They were also very tidy, clearing away all the rubbish. I'll definitely hire them again in the future. Highly recommended!
  • Review from debzz91, East Ham, London
    Rating: 5 out of 5
    Review left on 21 Jun 2023
    Front and Back Garden Renovation
    They did a great job on my back garden. The team were professional, responsive, respectful and great value. Highly recommend.
  • Review from julie67381, Walthamstow, London
    Rating: 5 out of 5
    Review left on 5 Jun 2023
    Garden renovation
    Unbelievable. Absolutely over the moon with my new garden. They work so hard and nothing is too much trouble. Very clean and efficient workers. I would highly recommend
  • Review from tareque75959, Dagenham
    Rating: 5 out of 5
    Review left on 2 Jun 2023
    Landscaping - Paving Slabs and Fake Grass
    The guys were amazing from start to finish. They were always puntual and grafted hard to complete the work on schedule. Will definately recommend and hire them again.