Ken is, in my experience, a very rare breed. He is always responsive, very open and up front, the work he and guys did was exceptional and he always stuck to the cost estimates he provided. Despite a few twists and turns with the work along the way (almost inevitable due to the age of the property) nothing was ever an issue, and Ken simply took care of it. Very important when trying to coordinate the work from a distance. I cannot recommend Ken strongly enough, and we will certainly use him again for any further work we need on our property.