Hastings Fitting Services
Hastings Fitting Services reviews (89)
Review from sam37059, Bexhill On Sea Review left on 6 Apr 2019Rating: 5 out of 5Laminate Floor installationReally professional and nice man. Absolutely delighted with my new laminate floor, laid from the living room, through to kitchen and conservatory. Would highly recommendReview from mr57244, Tonbridge mr57244, Tonbridge
Review left on 27 Mar 2019Rating: 5 out of 5Laminate floor installationGreat job done by a knowledgeable hard working guy!Review from jill_daniel, Wadhurst jill_daniel, Wadhurst
Review left on 22 Mar 2019Rating: 5 out of 5Solid wood floor installed in cottage.Kiley is an ace wood floor craftsman. He did a beautiful job in an old cottage with a horrible under floor to take up - sort of crumbling black tar - finished within the two days planned. He also laid a small tile area perfectly, in a difficult space. He is a pleasure to have around and extremely helpful totally outside his remit. He also is very reliable in communicating - answers emails. rings when he says he will. I would recommend him highly to anyone wanting a wood or tile floor laid.Review from tracy26187, Lewes tracy26187, Lewes
Review left on 21 Mar 2019Rating: 5 out of 5Laminate floor installationI would absolutely recommend Kiley. He did such a fantastic job taking out all our old flooring and laying the new one. He always responded to messages quickly and was professional and super efficient when he was here. He is even coming back to do a bit extra in the downstairs bathroom for us. Brilliant.Review from susan89565, Sittingbourne susan89565, Sittingbourne
Review left on 18 Mar 2019Rating: 5 out of 5Laminate flooring replaced(Updated on 19 Mar 2019)Top guy! Floor looks amazing! Thank youReview from ria1982, Ashford, Kent ria1982, Ashford, Kent
Review left on 13 Mar 2019Rating: 5 out of 5Quick step laminate flooring laidCouldn’t be happier with how my flooring and beading was laid. Kylie even corrected a previous job that was carried out terribly. I can’t wait to recommend to friends and family. Thank you so so muchReview from darrenb_34, Sevenoaks darrenb_34, Sevenoaks
Review left on 31 Jan 2019Rating: 5 out of 5Laminate flooring installationVery professional job! great guy who would go above and beyond what is expected of him. There wasn’t anything he couldn’t do; cut under doors and removed toilet to fit laminate. Will definitely get him back to do the rest on my house.Review from stufer1, Sittingbourne stufer1, Sittingbourne
Review left on 30 Jan 2019Rating: 3 out of 5Install wooden floor in kitchen(Updated on 10 Mar 2019)A few positives and a few negatives... Went above and beyond by taking up floor that was already laid wrong by another guy and re-laid correctly. Gave some good advice for the short period I saw him after I finished work. Neg’s - managed to loose one of my fridge magnets that was sentimental. Still can’t find it. Still has my front door key. A few boards are not cut to specs to walls/door frames so will need to be re-done by someone else Was left quite messy and spend an hour or so tidying up after. Did not turn up on the first original date we agreed on... had actually forgot. Other that he did a good job, maybe rushed a little to get it done in a day.Answer from tradesperson:
I’m very disappointed by this feedback. As I firstly pointed out that the original floor was laid wrong and there needed to be an expansion gap all way round so I done this for free for the customer and put it right. The gaps you are mentioning are expansion gaps which you didn’t have before, I offered for free again for me to fit the skirting on top of the expansion gap again another freebie. Also when having a new kitchen floor the customer did not move or empty the fridge or the freezer also the washing was plumbed and full of clothes plus dirty plates and general food and dirt around the kitchen! So as I’m not one to complain I started moving all the appliances around so as you could have your new floor by the time you got in from work. In moving all these appliances I do apologise for moving a FRIDGE MAGNET which I don’t actually remember, but it would still be there or in the 5 bin bags of rubbish I cleared up for you. You was also sent back recorded delivery the key which you didn’t even tell me you’ve received. Again I contacted you for me to attend and do your skirting for FREE and also find the MAGNET. But instead you chose to not answer so I presume you realised you was wrong with the board size comment (expansion gap) and you found your MAGNET. Many Thanks hope you can take this as experience that when having new floors rooms and furniture need to be moved. All the best.
Reply created 10 Mar 2019Review from jean70436, Tonbridge jean70436, Tonbridge
Review left on 26 Jan 2019Rating: 5 out of 5Laminate flooring in hallway + living room + officeHighly recommend Kiley. Punctual, polite, and fabulous workmanship. Great price and good value for money. Had living-room,office and hallway done. We love our new floor. Thank you KileyReview from matthew_g_21, Dover matthew_g_21, Dover
Review left on 22 Jan 2019Rating: 5 out of 5Flooring InstallationA great experience from start to finish - would highly recommend to all and we will invite Kiley back for our next project. Many thanks for all the help and the results are truly impressive