tino2013, Godstone
Rating: 3 out of 5
Create Kitchen Diner and other work
Positive: Gintaras and his team work very hard and perform the work to a good standard. Our house looks good and we are pleased with overall result. When he was at our house he was friendly,respectful and very reliable. He was also keen to do some additional work at no extra cost, e.g. Put up shelves and TV bracket and I greatly appreciated this.
Less positive:
I would recommend to Gintaras that he over estimates the time to finish the job to take into account late deliveries from the kitchen supplier and to not book the next job to start immediately after his original estimate. We also had some concerns at the end of the job and I feel Gintaras could have considered our point of view better instead of being defensive. I would also recommend to him that if he offers to do additional work at no extra cost he needs to be honest when he feels he has done too much rather than getting annoyed about it at the end of the job.
Overall
Our issues at the end were a shame as this review would have definitely been positive otherwise and almost until the last day I was going to offer him more work and recommend him to family and friends.
I would still recommend him as I think he is essentially a nice guy who works hard and to a good standard. I just believe he should understand that customers pay a lot of money and are entitled to raise their concerns at the end of a job.