vincent1_33, Woodford Green
Rating: 5 out of 5
Megaflow installation 3 bed semi detached house
We hired Dave to service the installation of a megaflo unvented cylinder in our house.
From start to finish, Dave was extremely professional and keen to answer any questions we had (and we had more than a few to be fair). Dave explained to us how he would proceed, what may be the most likely problem and how he would deal with it should those problems materialize. This gave us excellent visibility and confidence that the process would be well handled. He has very strong communication skills via phone, face to face and via emails.
He came twice before the work started at our request which he always promptly accepted despite other commitments he had and with really short notices. The first time he came over he even fixed for us an issue as we had boiled water out of our taps and free of charge! He was just very knowledgeable, polite and diligent.
During the installation, Dave provided regular updates and re-assurance. He got the work done exactly how he planned and in the anticipated time. Despite all the work involved left the place in a good state. Our house was never upgraded in the past and he had to deal with a very old installation and it wasn't straight forward.
Dave's prices for his services have been very reasonable. We have further work to be done in our house for which we will use Dave's services without the shadow of a doubt.
We would recommend Dave to anyone that would need a very good and very professional plumbing engineer.