We hired him to do a job. Not only he did the job well, he went above and beyond his way and solved an old problem for us.
We hired Mitchell to fix the water flow problem due to our faulty water filter. I just anecdotally referred that the taste of our water is not good. Mitchell not only fixed the water filter and re-installed a new one for us, he also took the initiative to find out what might be wrong with the taste of water. It turns out that our water softener was also not installed properly. So, he fixed the water softener too and did not even charge us any additional amount for that additional labour. I can't thank him enough for fixing the two teething problem for us and going beyond what was expected from him. Very very happy as a customer. Will recommend him unreservedly.