Shepherd Home Improvements

Rating: 4.6 out of 5

Shepherd Home Improvements reviews (38)

  • Review from nanah, Beverley
    Rating: 5 out of 5
    Review left on 8 Feb 2020

    Worktops and spashbacks fitted

    I couldn't recommend Richard and his team enough, especially Mark and his brother, what professional, kind, helpful, honest reliable guys. The quality of work with attention to detail has to be commended. What Richard charged for the kitchen to be fitted was worth every penny and very reasonable. There was additional work undertaken as the guys uncovered a few problems where I expected an additional charge but Richard kept to the original quote. I will not use anyone else other than Richard and his team. Thank you guys.
  • Review from barry52073, Hessle
    Rating: 5 out of 5
    Review left on 6 Feb 2020

    Small bathroom 8 x 8 foot complete refurbishment

    Thanks to Richard,Dan and team for your hard work and professionalism even with all the extra work I asked you to do.Ive now got a beautiful bathroom especially adapting to my family complex needs.Richard always got back intouch promptly and provided excellent service would highly recommend this company.Thanks again Trudy,Barry and girls.
  • Review from michael33917_48, Hull
    Rating: 5 out of 5
    Review left on 12 Jan 2020

    Bathroom refurbishment

    Fast response and fair price. I had to cancel this job prior to it starting, but I was happy with the response I had, very fair contractor and if the job is reopened I will certainly hire to carry out my works in the future.
    (Updated on 15 Jan 2020)
  • Review from alex32962, Goole
    Rating: 1 out of 5
    Review left on 9 Jan 2020

    Install new kitchen

    Strongly advise to not hire to fit laminate flooring! I hire they to fit my kitchen and flooring back in June last year and only 3 month after all the floor start move badly and at some places the floor completely unclik from the orders. I rang they to come and inspect and Richard told me that it was manufacturing fault so i contact the supplier and they sent a independent inspector to check and the report back that it was fitting issue, and just to make sure I got another 3 flooring fitters to give me some advise and all 3 gave the same statement, A VERY BAD FITTING and still not finish at 2 places. Also they build me a breakfast bar table on the wheel that after 2 moth, 3 of the wheel fall off and the unit now is lost and the other builder that came to inspect the floor to me could not believe how a professional builder would fit the wheels on a heavy unit as he did. And last when he completed the kitchen Richard did offer me to sale and install me a new boiler and I agree so I gave him half of the money and he said the boiler would be fit after 2 weeks, 10 weeks latter i still had no boiler and alot of excuses so i start ask for the money back and took another 3 weeks for he refund me the money So now i try contact they in begin of December 19 to give they a chance to fix the problem at friendly way but 5 weeks latter I still have no reply. So consider what I got advised I new to start a legal process that can take i while to recive my money back from the BAD JOB!

    Answer from tradesperson:

    Considering this was done Back in March you went against our advice on laying the floor as we have statements to the effect and the breakfast bar we recommend not to put casters on it and can I just add all the meterials was supplied by yourself which parts of you metarials was inadequate which we said to send back we had to keep going back because you didn’t have everything there and we didn’t even charge you for the privilege so we do think that your assessment is very unfair to the facts of the job and sorry it has come to this as we always do our upmost to solve jobs if there is a problem but out of all the customers we have had you are the first to complain and we have had a lot of customers over the years

    Reply created 9 Jan 2020
  • Review from richard13567, Brough
    Rating: 5 out of 5
    Review left on 26 Nov 2019

    New bathroom to be fitted.

    Richard and Dan completed a full bathroom refit which was finished to a high standard. They were hard working and conscientious going the extra mile to source the sink unit we had selected. They worked in a tidy fashion were punctual turning up as promised. Would not hesitate to use them again.
  • Review from steve_600, Scunthorpe
    Rating: 5 out of 5
    Review left on 8 Nov 2019

    Bathroom refurb - start on 28 Oct

    daniel & his dad richard are two good honest guys pleasure to deal with great communicators and do a great job def hire again
  • Review from aisha_83, Hull
    Rating: 5 out of 5
    Review left on 23 Sep 2019

    New bathroom to be fitted

    Richard and Dan did an amazing job renovating the bathroom, from the tiling to the fitting. very happy and pleased ... Although it took longer than planned , it turned out perfect . I would highly recommend.
  • Review from Customer of Shepherd Home Improvements
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    - Bathroom refurbished / installed - Main bathroom - Extensive bathroom refurb **Customer description** Complete bathroom suite installation required bath,sink,and toilet and a small amount of tiling around the bath the house is a property that I rent out so I’m looking for a very basic suite and tiles to keep the cost down.The old suite would need removing also.Would need it fitting ASAP.

    Richard and his team have put in a lot of hard work into renovating a property that had been left in a mess from previous tenants. They have done plastering, tiling. Fitted new bathroom and kitchen and new doors throughout. Along with electrical work and joinery.A full renovation from top to bottom. Massive thank to them all, will definitely recommend and use again.
  • Review from vikki11341, Hull
    Rating: 5 out of 5
    Review left on 2 Aug 2019

    New bathroom to be fitted

    I’m so glad we went shepherd home improvement. From a relatively straightforward job to a job with hidden problems, Luckily rich and dan was very understanding and was happy to complete the job and do it at a very reasonable price. Will defiantly be using them for future projects and have recommended them to friends and family. We love our bathrooms thank you very much. Vik & Dan
  • Review from kevin66405_86, Cottingham
    Rating: 5 out of 5
    Review left on 18 Jun 2019

    New shower fitting above bath.

    A friendly and professional company that listened to what I needed and provided it. They did a great job at a reasonable price and they took great care to leave my home clean and tidy. I would highly recommend them.