Charles did a fantastic job. He fitted a beautiful Victorian style bathroom and a separate wet room for us.
He is very good at what he does and his attention to detail was excellent. Charles was also pro-active and made suggestions/found solutions to issues where necessary which was very much appreciated. Communication was clear and I always felt I knew I had a handle on next steps, timing etc.
Last, but by no means least, Charles is a genuinely good person. Over the two jobs, Charles was in our house for 7 weeks (which was spot on his estimate), and we never once felt that was an issue.
I would highly recommend Charles and am incredibly pleased with the finished bathrooms - I consider us lucky to have found him.