Carter Locksmiths

Rating: 4.9 out of 5

Carter Locksmiths reviews (349)

  • Review from maria, Sheffield
    Rating: 5 out of 5
    Review left on 25 Mar 2025

    Answer from tradesperson:

    👍👍👍

    Reply created 5 Apr 2025
  • Review from Michael Moodley, Stoke On Trent
    Rating: 5 out of 5
    Review left on 13 Mar 2025
    Replace locks at property
    Excellent service as always

    Answer from tradesperson:

    Thank you Appreciated 👌

    Reply created 5 Apr 2025
  • Review from Bryan, Bedford
    Rating: 5 out of 5
    Review left on 11 Mar 2025
    Replace handle and lock on PVC door.
    Professional and courteous. The work was carried out quickly and to a high standard.

    Answer from tradesperson:

    Thank you for your review

    Reply created 5 Apr 2025
  • Review from Johnny Hawkins, Nottingham
    Rating: 5 out of 5
    Review left on 25 Feb 2025
  • Review from Edwin, Corby
    Rating: 5 out of 5
    Review left on 22 Feb 2025
    PVC thumblock install
    Job completed quickly.good service
  • Review from Jo, Nottingham
    Rating: 5 out of 5
    Review left on 21 Feb 2025
    Remove old lock and fit new locks
    Shayne was prompt and did a good job for me. I’ll use his services again in the future
  • Review from MyBuilder user from Milton Keynes
    Rating: 1 out of 5
    Review left on 21 Feb 2025
    The fond door can't be locked properly
    Absolutely a conman. My tenants mentioned her door can't be locked this morning, so I put on the advertising and received a few interests. he said that he can have a look and later this afternoon he sent me an invoice for £380.40. he didn't communicate with me at all before he started doing the job. I was shocked and angry as I expected him to give me a quote before starting work. All he did was change the gearbox and fitting cylinder and he did within 50 mins. I had a argument with him, then suddenly he changed the price to £300,. I disagree with the price, then he changed price to £250, and then £200. In the end, he sent me an invoice for £150 . He is now abusing me on text messages call me disgusting woman.... We have used a locksmiths a few times in the past and I am a regular client on MyBuilder as we hav a few properties. I always gave 5 star review. I believe this is the first time ever I gave someone a 1 start review YOU have been warned, be careful use this locksmith!!!

    Answer from tradesperson:

    Hi there is no truth in what your saying as there is no way I would drive from Leicester to Milton Keynes just for a quote you hired me to do the job which you pressed on the page before I even left my house, meaning go and do the job fitting of gearbox and lock cylinder which if you add the labour and vat yeah the price is acceptable baring in mind you have not mentioned once the quality of the job you obviously are only interested in moaning about price which you demanded should be £150 which are engineer had to accept as you as a landlord was willing to leave kids in the house with no security for the night baring in mind you charge a high rent cost and cannot afford to protect the safety of your tenants as you can see my reviews are all good so for me you are the problem no one else I would be shocked if you have ever used a locksmith before and I will be reporting you to my builder as a non paying customer

    Reply edited 21 Feb 2025
  • Review from MyBuilder user from Nottingham
    Rating: 5 out of 5
    Review left on 21 Feb 2025
    Replace broken handle on door
    Superb - arrived on time, fixed the issue quickly, quality job. Highly recommended
  • Review from Shane, Northampton
    Rating: 5 out of 5
    Review left on 13 Feb 2025
    Repair PVC door
    Shayne was excellent. He was on time and knew exactly what he was doing. Fair pricing. I will use him again in future (hopefully won’t need to 😀).

    Answer from tradesperson:

    Thank you for the review and no hopefully not

    Reply created 13 Feb 2025