Boss Gas Installations Ltd

Rating: 4.9 out of 5

Boss Gas Installations Ltd reviews (302)

  • Review from Charles, Chigwell
    Rating: 5 out of 5
    Review left on 5 Jun 2024

    Leaking pipe in bathroom upstairs

    Zac and husband son attended on time and completed the job quickly. Very thorough I'll definitely use their services again
  • Review from Temi, Southend On Sea
    Rating: 5 out of 5
    Review left on 4 Jun 2024

    Tado Thermostat Installation

    Fantastic service! Would recommend a thousand times over

    Answer from tradesperson:

    Great job something to test our abilites..!

    Reply created 14 Jun 2024
  • Review from Hemal, Woodford Green
    Rating: 5 out of 5
    Review left on 18 May 2024

    System needs flushing

    We hired recently hired Boss Gas for a boiler flush. Not only were their prices competitive, but they also took the time to explain every step of the process in detail, ensuring I understood what was being done and why. They arrived on time and completed the job efficiently, just as requested. Moreover, their keen eye for detail led them to discover a fault that had previously gone unnoticed by us. This proactive approach is commendable. They went above and beyond by arranging a warranty call out on our behalf, saving us time and hassle. I highly recommend this father and son team to anyone in need of boiler/gas services.

    Answer from tradesperson:

    So kind it was such a pleasure to correct your heating system water quality, such a kind and hospitable family God bless you all...!

    Reply created 14 Jun 2024
  • Review from Godswill, Gillingham, Kent
    Rating: 1 out of 5
    Review left on 17 May 2024

    Boiler is on but water is not hot, need looking at

    This fellow was just unprofessional, poor communication skills, terrible trade man, just as the last reviewer, honestly run šŸƒ. He shout at you even said to me over the phone, today will be my last day, I wonder how he is allowed on my builder. I honestly don’t comment even if trade professionals are not 100% but I must inform others just as the last reviewer have done, only that I didn’t check his review before inviting him on-site.
  • Review from Skyline , Gillingham, Kent
    Rating: 1 out of 5
    Review left on 16 May 2024

    Combi boiler FU code

    This man and his son are very the most unprofessional and very disrespectful to customers I’ve ever met.. if you question what he has done for the sudden increase in price as previously agreed, he will take it as an offence, he started shouting and insulting me in the presence of my family. I asked him to leave with full payment however he continued to shout abusive statements on his way out stating how my home is a shithole as compared to his big house. He kicked my gate on his way out. He is lucky there’s no option for uploading a video showing his actions but i have them both recorded. For a peace of mind kindly do not hire.
    (Updated on 17 May 2024)

    Answer from tradesperson:

    To all who read this it actually went the other way round this customer began being offensive the moment I presented him with the bill of £425. He stated he is a big man and this is nothing to him whilst shouting and cursing at us. We done a fault finding diagnosis plus call out fee £90, drove 50 miles ether way to pick up his part for the boiler cost of part £85 returned and fitted the (part) a plate heat exchanger and we also installed a limescale reducer £250 labour, collection, supply & fit of both parts at 7pm at night. All prices were made clear and transparent to him from the onset and he chose to go ahead with our services which we carried out most effectively and to a professional standard as we always do.

    Reply created 16 May 2024
  • Review from Dillon, Deptford, London
    Rating: 5 out of 5
    Review left on 13 May 2024

    Resolve gas pressure issue & reinstate gas supply

    Zac was quick to respond and attend to the gas leak issue which was resolved and the gas reinstated, highly recommended
  • Review from Femi, Grays
    Rating: 5 out of 5
    Review left on 10 May 2024

    Plumbing repairs after a leak

    Excellent job. They understand the requirements and delivered. Resealing can be improved
  • Review from MyBuilder user from Dagenham
    Rating: 5 out of 5
    Review left on 9 May 2024

    Boiler hot water not constant

    Boss Gas Installation was very friendly to discuss my boiler problems with him. He had professional knowledge to explain what was likely to be the problem with my boiler. At the end of our discussion I decided not to repair my boiler so I did not hire Boss Gass Installation for the job because I considered replacing my boiler instead of repair .I will hire Boss Gas in the future if I need an engineer because he sounded knowledgeable with touch of friendly disposition.

    Answer from tradesperson:

    Thanks for the honest review Gladys but you should have made us aware you were considering replacing the boiler, we would have definitely of given you a competitive quote and cracking job.

    Reply created 9 May 2024
  • Review from Jack, Maidstone
    Rating: 5 out of 5
    Review left on 7 May 2024

    pipework re-fitting

    Very pleased with the job. Zak and Josh are very professional, approachable and straightforward guys. We will definitely use their service again. Thank you guys!
  • Review from Jinymon Kumaresan, Basildon
    Rating: 4 out of 5
    Review left on 30 Apr 2024

    GAS LEAKAGE FROM UNKNOWN SOURCE