Baileys roofing
Baileys roofing reviews (50)
Review from Ian, Romsey Review left on 7 May 2026Rating: 5 out of 5Soffit board repairNice repair job which they were able to schedule at short notice and carry out with mimimum fuss.Review from Ben Franklin, Bridport Ben Franklin, Bridport
Review left on 22 Apr 2026Rating: 5 out of 5Dry Verge InstallationA great experience. From viewing the job (dry verge replacement on both gable ends), to sending the quote, having the scaffolding erected and the team (and I mean team!) of roofers completing the work, to the scaffolding coming down.. the communications was excellent and besides admiring my fancy dry verge, I wouldn't know that anyone has even been here. Probably the cleanest team I have ever had come round. Great professionalism and would highly recommend.Review from Robert, Poole Robert, Poole
Review left on 23 Mar 2026Rating: 5 out of 5Inspect roof overhand and quote repairsWe've requested an inspection of perished elements of the roof, which escalated to re-tiling the whole roof. Tom did fantastic job sourcing materials on short notice and aligning the works with our travel dates, big job done in shortest possible time, well matching BH14 neighbourgood aesthetics.Review from Milan, Poole Milan, Poole
Review left on 14 Jun 2025Rating: 5 out of 5Repair leaking joint in gutterPrompt response , punctual and pleasant Managed a difficult guttering (8mtrs high) repair on the spot , great value and would definitely recommend ThanksReview from Kevin Connor, Bournemouth Kevin Connor, Bournemouth
Review left on 22 May 2025Rating: 5 out of 5Leak gutter front of house.Excellent same day service by friendly polite tradesmen. Other tradesman should take note.Review from Andrew, Bournemouth Andrew, Bournemouth
Review left on 27 Apr 2025Rating: 5 out of 5Slipped tiles need refitting.Had a couple of tiles slipped leaving a hole in the roof. Contacted Tom and promptly sent one of his guys to fix. Informed the battens and lining had rotted away so needed a repair in the not too distant future. Got a few quotes in and his was very reasonable. Good communication and decided to go ahead. Liked his way of many tradesman and short timespan. Had new liner , battens, and verges etc but original tiles. His team cracked on and done the work in a day. Amazing job. Very pleased with everything. Would highly recommend.Review from S Morley , Poole S Morley , Poole
Review left on 1 Nov 2024Rating: 5 out of 5Leaking gutter/ Loose roof tileTom quoted for gutter repair and fixing tiles above the front door. The work was carried out quickly and I was even charged less because it took less time than anticipated. Would definitely use them againReview from MyBuilder user from Bournemouth MyBuilder user from Bournemouth
Review left on 10 Oct 2024Rating: 5 out of 5Repair to gutter(Updated on 18 Oct 2024)Quoted promptly and gutter repair completed satisfactorily within a couple of days. Additional extensive roof repairs were also carried out extremely efficiently and quickly. Everything about the job was explained fully and simply. I would recommend this firm with its hard working crew!Review from Stephen , Poole Stephen , Poole
Review left on 6 Sep 2024Rating: 5 out of 5Slipped slate roof tilesTruely professional company that go above and beyond for customers needs, great work ethics, explained everything that needed doing. It’s refreshing to have a dedicated company, that looks after the customer. Highly recommend this companyReview from MyBuilder user from Poole MyBuilder user from Poole
Review left on 30 Jan 2024Rating: 2 out of 5Leak fix - Replace flashing and repointing(Updated on 23 Apr 2024)Mixed experience. When I first used Tom he was very good. Communicative, did what he said when he said, was very pleased. From making contact to job being done took a week. As such when another repair job arose I contacted him optimistic about getting the same good service again. Unfortunately the opposite experience. Despite saying he was happy to help it took 2 weeks to pin him down for a date to come and assess. Came and looked, noted how urgent it was given the amount of internal water damage, promised to fix in the following 7-10 days. It’s been 4 weeks since and despite many many texts and calls to follow up it’s not been done. Last week even told me the job was going to be completed that day. Has not responded to any contact since so I’ve had to give up on him. Very frustrating experience and more damage to repair thanks to delay when I find another roofer to fix it.Answer from tradesperson:
Dear Customer, I have since spoken to you reference this situation and I apologise that we could not complete, the second job for you. I would like to state there was no contract signed or agreed. I gave you a quote verbally you accepted and we could not do the job in the timescale that suited you, Again I apologise, but we had contractual agreements that we are committed to as priority PS for anybody reading this, please be aware the first contract we carried out for this customer gave us a five star review. Unfortunately they removed this positive review and added negative because we could not do another job for them. This review has no reflection on the quality of work We done or the price we charged. Thanks Tom, baileys roofing,
Reply created 3 Jun 2024