Alan was very professional I never once felt that he was persuading me to go down one route or another, or trying to dissuade me from sourcing the stove and hearth myself and was completely comfortable that I was dealing with a reputable tradesman who provided me with a reasonable estimate.
Although it was really out of our budget we decided to take a payment holiday on our mortgage and booked Alan to do the work as soon as we were ready. We didn't shop around as I was happy that Alan was giving a fair price and he was easy to deal with yet polite.
On the day of the install He arrived promptly but through no fault of his own had to return on another day to complete the job as the liner supplied to him was defective. This cost him extra time and no doubt expenses yet he remained pleasant throughout and did not waiver from his 'estimate'by a penny.
The job was completed to a very high standard and included cosmetic work I had not expected.
I would book Alan again for any similar work in the future, rather than others I have dealt with in the past who spend half their time bad mouthing the competition.
I'm very pleased with the decision not to try and do the job myself and even more please with who we chose, I have no hesitations in recommending Alan
