charlotte67164, Oxford
Rating: 1 out of 5
Painter/handyman wanted
I wasn’t even going to bother writing a review. If you have nothing nice to say and all that. But I don’t want someone else to be so out of pocket like I was. This guy is not a qualified painter and decorator! Left me completely in the lerch with two incomplete rooms. I absolutely regret even paying the £300 I did. I’ve now had an actual p&d in to look an will have to pay again. Luckily the guy felt sorry for my situation an has offered to fix it for £300, which means I’ve paid out not much more than it would have been to have a professional do it inn the first place.
Answer from tradesperson:
Hi there, I am very sorry to hear you are not happy with the work I have carried out in your 2 rooms. I myself consider to be very professional and on time with any job I encounter. Even though there might be some tough situation in asking for liquidation at the end of the work being completed, I try my best not to put the customer into a position of discomfort. That is why I accepted a payment of £300 even though the work was quoted for £350 and of course we both agreed in our previous message chat. Otherwise I would have not started the job. Again, if you feel like you are not happy. I completely understand and apologies for the misunderstanding in our Business to Customer relationship. Kindest Regards, Arben
Reply created 9 Jul 2022