AR Plumbing

Rating: 4.7 out of 5

AR Plumbing reviews (261)

  • Review from mark57296, Carterton
    Rating: 5 out of 5
    Review left on 28 Oct 2022
    Replace & move 2 x radiators
    I cannot praise Ash enough, not only did he do a fantastic job installing our radiators he also fixed a couple of issues that had 2 previous plumbers stumped. I highly recommend Ash and his apprentice, they are both excellent plumbers and highly recommended for value for money and a job brilliantly done
  • Review from michaelten10, Swindon
    Rating: 5 out of 5
    Review left on 18 Oct 2022
    Move Toilet Base for Tiling Work
    Toilet now refitted. Arash did a brilliant job. He's very efficient, very tidy and friendly. Would recommend him to anyone!
  • Review from phillips74701, Swindon
    Rating: 5 out of 5
    Review left on 9 Oct 2022
    Installation of dishwasher
    Arash of Ar plumbing was very quick to visit my place on Friday to check the job and was back on Saturday for the installation. He was a very lovely gentle man with good humour and very good Interpersonal relationship. He was able to fix the dishwasher in good time.
  • Review from user_2bgy, Swindon
    Rating: 5 out of 5
    Review left on 4 Oct 2022
    Bathroom sink plug
    Ash was quick to respond, quick to attend and did the job quickly, efficiently and friendly. Would recommend
  • Review from enic, Swindon
    Rating: 5 out of 5
    Review left on 9 Sep 2022
    Readiator needs fitting after replastering
    Nice chap, so was his apprentice. Came quickly and did the job efficiently and cleanly. Very happy.
  • Review from anan47507, Swindon
    Rating: 5 out of 5
    Review left on 17 Aug 2022
    Leaking cieling
    Fixed a leak and fitted in new bath and shower. Knowledgable, respectful and trustworthy, his apprentice is also great and gets things properly. However as you know plumbers are always in demand so time management is a bit off key but he got the job done when he said he would. Also came back to do final finishing touches and is very understanding of the situation. Will be looking to hire him again for future renovations.
  • Review from desiree194, Swindon
    Rating: 1 out of 5
    Review left on 5 Aug 2022
    Brand new bathroom
    Ash is a nice guy, but unfortunately, I was not paying him to be nice. I will attest that the other negative review from Colin8637 is all true because, like the sucker that I am, I read that review and still hired Ash. He started off well enough, turning up and working as he should have and doing a good enough job. At some point during the bathroom fit, he must have got another job, and that was when the excuses started coming in thick and fast. Instead of saying I have another job, I need to juggle between jobs; it was BS after BS. He was moving house, then his van failed MOT, then it was his back, and in the end, he just didn't bother turning up. I had to hire another plumber to fix the leaking radiator and move pipes which I had already paid Ash for (highly recommend STJ Plumbing from Swindon) I didn't ask for my money back because what would be the point? He rarely got on site before 10 am and is always in B&Q getting stuff even though when he asked for the HUGE deposit, it was because he was at the merchant's getting supplies for my job but is always late because he is getting supplies for the same job. He left us without a toilet for a weekend and had the audacity to leave the site before 2 pm. The only good thing about Ash is his apprentice. The rest is BS. He is NOT an honest man; I was desperate and paid for my haste. Naturally, it was all my fault, and in his head, it was an amazing time had by all. I even let him bring his dog to work and he still F-ed me :(
    (Updated on 6 Aug 2022)

    Answer from tradesperson:

    Hi Desiree you’re job was started the date what was agreed finished four days longer due to your many extra job changes when I had other job book in! You’re job was finished 35 square meter bathroom what use to be a bedroom , you have bathroom you always wanted pictures are on my profile on my builder. You paid me in full with no hesitation! I did have a lot of problems with my van which I came in a taxi with my tools not once but twice you didn’t mention this on you feedback ! You did let me bring my dog in your property is well at the builder dog was there said pet friendly house! . My old van couldn’t be repaired, then I arrived at your home in my new van finish off your work ! Custmoer will see your bathroom on my profile see what gd job we did me and Aprentis you didn’t say . What gd bathroom you did for me just your feedback thank you

    Reply created 6 Aug 2022
  • Review from colin86367, Calne
    Rating: 1 out of 5
    Review left on 2 Aug 2022
    New bathroom fitted, no tiling required.
    Where do we start with this guy? I have never seen such an unprofessional tradesman. 1. DAY 1. arrived late by 45 mins. made me late for work. 2. DAY 2. Arrived late by 3.5 hrs! did a total of 3 hrs work? gave some excuse about a bad back. this is day 2! I arrived in the afternoon early to find the apprentice trying to drag the bathtub on his own up 3 flights of stairs. 3. DAY 3. Job started to drag on and caused delays with 2 other tradesmen. Had to re-schedule the tiler and the carpet fitters. He made me buy a new thermostatic head when there was one in the pile of unchecked parts he claimed to not see, only to come in to find that he installed the same one he could not find now left with one I cannot use. 4. DAY 6. job finished, my wife went to wipe down the bathtub and the side panels fell apart! the bathtub was installed with NO FRAME TO HOLD THE PANELS IN PLACE! found some little plastic chucks in a few places underneath. it was held in place with the silicone seals on the tiles only! 5. In summary, I was charged 375 a day, and labor came in at nearly £4000. for less than 5 days' work. 6. I wish I could put the photos of the state of the panels in my bathroom. Now have a real plumber doing the corrections as he refuses to answer the phone or respond to messages. What should have been an easy job has become a nightmare.
    (Updated on 3 Aug 2022)

    Answer from tradesperson:

    Thanks for your feedback, though we feel it lacks any merit. You initially wrote fantastic feedback (we have the screen shots and photos of the finished bathroom), then last night, you took it down to write this due to your bath panel coming away from the housing after your wife cleaned it. This simply needs to be clicked back. Bath panels are flexible and slot into position. They are never fixed so you can’t remove them and access behind. You paid me in full immediately as directed and were very happy with all the work and extras you wanted. Job was delayed because of you buying the wrong items from Victoria plum. This is why its best you dont try to save money buying parts because you dont know what is required. This causes delays. Finally, we don’t need to know that you “kill for a living” thank you. Good luck with your Army career.

    Reply created 3 Aug 2022
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