christine33187, Chippenham
Rating: 3 out of 5
Shower cubicle replacement
(Updated on 25 Dec 2021)My new bathroom is looking great. However, the shower started to leak after a few days and I asked Ash to repair it. He made arrangements to visit but didn’t turn up. He didn’t contact me and when I contacted him he made a new arrangement to visit. He saw where the leak was and said he’d be here the following Friday to repair it. Once again he didn’t turn up that Friday. By this time I was pretty annoyed with him. I sent him a message and he said he’d been held up. Again! I told him I’m not prepared to make any more arrangements with him. He then offered to call in later that evening. I refused and said I’d get someone else to repair the leak. What a shame that he hasn’t followed through after a fault occurred. I paid a lot of money for this work. Even more than the quote he first gave me because he was behind with the work and did extra days. I’m now looking for another plumber because I do not want him back.
Answer from tradesperson:
Christine left fantastic feed back she had taken it down off my builder. To write this about. Reason could make her appointment was repairing family heating with no hot water this time of year class them as priority . When Christine has both heating and hot water working ok just need to silicone 1 inch gap on shower door .
Reply created 25 Dec 2021