From start to finish, Lucas was exceptional.
We found ourselves with no hot water, and after Lucas did various in depth checks we realised that we would need a new boiler installed. Lucas was fantastic, explaining all the checks he did, what was wrong, rang suppliers for spare parts (which unfortunately were obsolete due to our existing boiler being 20+ years old and not looked at since installation!) and even offered a finance plan and to install a new boiler the next day. He explained the pros and cons of different boiler brands, and which he believed would be best for our house. The quote was also incredibly competitive (over £1000 cheaper than another company).
Lucas and his dad installed our new upgraded boiler two days later, adding lots of extras too such as a wireless thermostat and hard water filter, which he then explained how to use upon completion. Lucas and his dad were extremely polite, considerate, tidy, and all round lovely people too. They communicated all stages really well and checked we were happy throughout. I would highly recommend Lucas to anyone for his professionalism and exceptional standard of work. It was a genuine pleasure dealing with him. Thank you Lucas!